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They were clean, quick at check in/out and friendly.
Very nice property, very clean, great staff, excellent in every way!
It's an okay hotel, except for the soft/rotten spots in the floor in both the hallways and our room. We worried we might fall through the carpeted area in front of our bathroom entrance.
Our son was moved to Clear Lake Medical Center and our first motel was an hour away. Houston traffic is horrible! I cancelled the room we were at and got this one 5 minutes from the hospital. The staff was very accomodating and willing to do anything for you. If I ever have to come back I will definitely stay here!
The staff was very helpful trying to get my reservation confirmed. Apparently orbitz dropped the ball. They charged me & sent me an email of my confirmation but never sent it to the hotel. Would have been very problematic if they didn't have any rooms available. So I think Orbitz needs to be on top of that. I will most likely not book through a third party bc of this experience and go straight to the source. FYI this was my first time using Orbitz, but the hotel was great
I went throughthis hotel through the weekend and I must say it really good location and the room is nice for this. Everything is located nearby.
The beds were the best part. They conform to your body and were really comfortable. The rooms are modern which was nice. The staff seemed short handed though. The same dirty dishes sat in the halls for well over 24 hours. At breakfast there was only one server and she was being overworked. Over half of the tables stayed dirty and you are lucky to get something to drink with your meal before you were done with. Some of the check in crew didn't seem to know what they were doing. So maybe there was a management change or something.
My room was located near the outside air conditioning unit. The room was noisy
I can't say enough about the friendliness of the staff. They were all outstanding. The room was clean, modern and roomy. The bed was extremely comfortable. Nothing bad to say about my experience.
I liked the location, tucked away just off Bay Area Boulevard. The Staff and look of the hotel were good. I was a little disappointed in the cost of the room versus what the room looked like. I travel a lot and usually have more amenities for the price I paid, but overall it was still nice.
Great breakfast experience, but I didn't understand there was an option to pay for breakfast. I thought it was included and perhaps I missed it when I made the reservation. Otherwise, a great place! Breakfast was excellent!
Pleasant besides the fee they don't tell you about after checking out.
Overall good experience. Would stay again, and recommend to friends/family.
The hotel overall was nice. Good staff and breakfast. The room was very clean but the beds were very uncomfortable.
I was there only one night, however found it to be comfortable with good service. Will go there again when in that vicinity.
Overall its a really nice place and the location was perfect for my business related work. There are lots of good places to eat in that area but the first might I ordered room service. For just nine bucks I ordered one of the best cheeseburgers of my life. No kidding. This is the reason I rated the staff as average. The people I interacted with in the food area downstairs we super friendly and were and really seemed to take pride in the fact that they wanted to do the best job they could to enhance my dining experience and they did. However, the two people I interacted with were not very hospitable and acted somewhat "stuck up" and I don't know why. Perhaps it was because I was a bit dirty but the fact of the matter is that I have 6 branch offices in texas and 400 employees and if I need to jump in and lend a hand (they probably say I just get in the way!) I will. Even if I am wearing my suit. To sum it up, it met my expectations in some areas and exceeded my expectations in others. I am sure I will book there again.
Hotel was new, clean, good access for children. Staff was friendly. Breakfast was convenient but tasted store bought. There was no air conditioning in the hallway, but the rooms were okay once you adjusted the temp and fan.
It was good hotel. Looked very new and polished. Had no complains except that it did not include complimentary breakfast.
Located within a mile (2 km) of Baybrook Mall, Hilton Garden Inn Houston/Clear Lake NASA is within 3 miles (5 km) of Space Center Houston. This 126-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.
All of Hilton Garden Inn Houston/Clear Lake NASA's 126 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 36-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and pillow menus ensure a restful night. Other amenities include free weekday newspapers, free local calls, and safes.
At Hilton Garden Inn Houston/Clear Lake NASA, guests enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.