Comfort Suites near NASA - Clear Lake2.5 out of 5.0
Recent guest reviews
The room was clean. The staff was nice. The breakfast was just what you would expect in a motel. It was very close to the hospital I was visiting to see my family member. It was also quiet and the air conditioner was quiet. That is in itself unusual in a motel and very much appreciated.
Stayed 4 nites. This hotel just opened about month ago! VERY NICE employees from front desk to cleaning maid to maintenance man. Great location by restaurants & shopping. Spacious suites large kitchen & bath. Very comfortable bed! Pool, workout room, laundry room & free breakfast! We WILL RETURN!
I booked a room back in June so that I could attend my granddaughter's graduation. I had made the reservation for two rooms-one room for my son and one for myself, and we had no problem checking in; however, my husband called me the next morning to tell me that the hotel had charged our card 1200 dollars. When I called at the desk, I was told that I had booked four rooms-two in my son's name and two in my name. Because I checked in under my name- I was charged as a no show for the other two rooms-plus the extra hold that had been placed on the rooms. The receptionist was cool and not at all helpful, so I went to the desk to straighten things out...I thought. The hotel blamed the third party booking site for the double booking and told us to take it up with them,but they did agree to remove the holding charges...and later removed the extra days-as we had booked for three days. When we investigated however, it was clearly the hotel at fault. I had booked the room and made an error-so cancelled right away and rebooked. The booking site had hard evidence that the first booking had been cancelled-and that notice had been sent to the hotel, but the hotel refused to pay for the first two nights. Fortunately, we were eventually reimbursed by the booking company, but I will never stay at this hotel again. To be financially strapped over the weekend when we were there to celebrate, put a huge damper on an otherwise joyous occasion.
The staff was not very accommodating, almost sullen and putout if we asked for anything and smelled of alcohol! Hotel seemed kind of old. It is in a good location for a visit to NASA. Indoor pool was OK.
This was our first visit to Houston, Texas. The Comfort Suites in Webster had good reviews and good rates, so we gave it a try. We were not disappointed. The hotel more than lived up to our expectations. It was clean and comfortable. The staff was very friendly and helpful. The breakfast was solid. The pool was nice. The area around the hotel offered plenty of shopping opportunities and places to eat. Based on our experience, I highly recommend the Comfort Suites in Webster (Houston area).
On our road trip this was the most spacious hotel. They did have great staff and a nice pool. It was awesome for families. The only thing that was any issue they had satellite TV so kids don't have patience for static.
We stayed here for a week while my father in law was in hospital. Never got sheets changed, even after requesting a change. I know this because i sat on my ink pen and it marked the sheet. Breakfast was the same thing all week.
Stayed here twice one night before a cruise out of Galveston. Even though there is a roller skating rink next to it there wasn't any noise from it. Staff friendly and will to help if there is an issue.
We stayed here the night before leaving for our cruise out of Galveston. The hotel was clean, comfortable and offered a great breakfast in the morning. The kids enjoyed the indoor pool. Easy 30 min drive to Galveston cruise terminal. Plenty of restaurants in close proximity.
A great hotel accommodating just about anyone. Comfortable with all the amenities and a great indoor pool and hot tub. The breakfast was great. The rooms were all well equipped with all the amenities EXCEPT NO BIBLES in the room. When I asked the manager/owner he said that Choice Hotels Franchise didn't allow them......NOT!!!! I am a diamond member and will stop being one the day Choice Hotels denies the Bible in their rooms. It's a good thing I ALWAYS carry my own. It was a nice comfortable hotel and you will enjoy your stay there. I WILL be going back to check the status of the Holy Bible in the rooms. I WILL be doing it again here soon!
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 156 reviews