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Comfort Suites near NASA - Clear Lake

2.5 out of 5.0

Recent guest reviews

Hotel was clean, staff was good. Breakfast was really good, plenty to choose from, clean dining room. We chose this property because it was pet friendly and it was close to friends we were visiting for the weekend. There seemed to be plenty of shopping and dining close by. Would definitely stay here again .

The location is excellent for the Space Center. The beds sleep fairly well. The carpets are clean. The water pressure in the room is very low so you do not get a good hot shower in the morning. I talked with the staff regarding this and they tried to adjust it but it was still low. The staff here is not very friendly outright. The breakfast is just so so; nothing to brag about. A strange thing happened when I checked in that never happened before at a Comfort Suites. I made two reservations for a total of 3 nights. When I arrived at the hotel, they told me I had FOUR reservations and were going to charge me cancellation fees for taking two off. This cost me a lot of time in aggravation. I am contacting central reservations to determine the root cause(s). One nice feature is that the room HVAC is digital and easy to set a comfortable temperature. You expect more service when you are paying big money for a room.

This is a spacious and clean hotel in a quiet and convenient location. The breakfast was just okay; not quite as many options as other locations. The indoor pool is very small and be warned - it is not heated. The hotel staff were not very welcoming; once again - just okay. Our visit was okay (seems to be the theme here) But i would probably try somewhere else if I was back here again.

Room was very clean, plenty of room. Staff was exceptionally helpful and courteous. Thankful they allow pets as my dog was on this trip with me. Plenty of area to walk the dog and feel completely safe. Area is well-lit. Really appreciate that the front door is kept locked at night. Close to several great restaurants.

The room itself was fine. It just seemed like a room with an extra tub. Don't get me wrong, it was nice to have but that's what you are paying for. I will go back again in the future for just a little "me time".

The room was clean. The staff was nice. The breakfast was just what you would expect in a motel. It was very close to the hospital I was visiting to see my family member. It was also quiet and the air conditioner was quiet. That is in itself unusual in a motel and very much appreciated.

I booked a room back in June so that I could attend my granddaughter's graduation. I had made the reservation for two rooms-one room for my son and one for myself, and we had no problem checking in; however, my husband called me the next morning to tell me that the hotel had charged our card 1200 dollars. When I called at the desk, I was told that I had booked four rooms-two in my son's name and two in my name. Because I checked in under my name- I was charged as a no show for the other two rooms-plus the extra hold that had been placed on the rooms. The receptionist was cool and not at all helpful, so I went to the desk to straighten things out...I thought. The hotel blamed the third party booking site for the double booking and told us to take it up with them,but they did agree to remove the holding charges...and later removed the extra days-as we had booked for three days. When we investigated however, it was clearly the hotel at fault. I had booked the room and made an error-so cancelled right away and rebooked. The booking site had hard evidence that the first booking had been cancelled-and that notice had been sent to the hotel, but the hotel refused to pay for the first two nights. Fortunately, we were eventually reimbursed by the booking company, but I will never stay at this hotel again. To be financially strapped over the weekend when we were there to celebrate, put a huge damper on an otherwise joyous occasion.

The staff was not very accommodating, almost sullen and putout if we asked for anything and smelled of alcohol! Hotel seemed kind of old. It is in a good location for a visit to NASA. Indoor pool was OK.

This was our first visit to Houston, Texas. The Comfort Suites in Webster had good reviews and good rates, so we gave it a try. We were not disappointed. The hotel more than lived up to our expectations. It was clean and comfortable. The staff was very friendly and helpful. The breakfast was solid. The pool was nice. The area around the hotel offered plenty of shopping opportunities and places to eat. Based on our experience, I highly recommend the Comfort Suites in Webster (Houston area).

On our road trip this was the most spacious hotel. They did have great staff and a nice pool. It was awesome for families. The only thing that was any issue they had satellite TV so kids don't have patience for static.

16931 N. Texas Ave Webster TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Baybrook Mall, Comfort Suites near NASA - Clear Lake is within 3 miles (5 km) of Challenger 7 Memorial Park. This hotel has 58 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Located centrally in Webster, it's also near Johnson Space Center - NASA and Space Center Houston.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

All 58 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

Guests of Comfort Suites near NASA - Clear Lake have access to an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, Non Smoking

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 161 reviews