Extended Stay America Houston - Westchase - Westheimer2.5 out of 5.0
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Recent guest reviews
They is very poor experience to arrange booking and poor communication with customers, they change my room and location without inform me . It's very bad .
Clean well run hotel No frills just basic Staff very helpful and pleasant
staff was friendly and helpful - I arrived before checkin time but they put me in a room immediately- the few problems I had (internet glitch) were solved quickly and cheerfully - room had large table with two good working chairs. sofa, recliner! and queen size bed. Lighting could have been a little brighter. Note that as extended stay hotel it does not provide shampoo, etc. but did have soap. kitchenette had stove with oven, fridge, dishwasher, toaster,coffee maker and microwave- frying pan w cover and sauce pan w cover. several plates, cups and modest amount of flatware. I had few questions as I know the area, but the few I had were answered helpfully. Hotel located off Sam Houston Tollway service road- easy access from the service road or from another parallel road- many stores and restaurants nearby on Westheimer road. I would not hesitate to stay there again.
I was a good place to stay. The rooms were nice and the hoel was quiet. I would recommend it to another business traveler who is traveling on a weekly basis.
The only thing I saw was there were a few uninvited guests. Not a bad location at all. Everything was right there which made it easier to get food and supplies. The staff was very friendly and helpful. Great experience. No dissappointment here.
This hotel is a great value. Good location, close to lots of dining and shopping options.
Clean, fairly new, well-lighted, excellent location. Reminded me of a Super 8 with a kitchen. Not fancy but a very good basic hotel - a very good value. They do have a coffee pot in the room, but bring your own coffee.
The full kitchen is handy for the family type. The staff is great! Very helpful and friendly. A few minor things that can be improved and make this place a great place: 1. Serve breakfast! Since it is a family type of room, the family needs to have breakfast in the morning for the kids. Not all families will be cooking and utilizing the full kitchen. 2. Do not charge Hi-speed internet access. It is only $4.95, but this feature is almost a standard for most of the hotel. However, the night Manager did not cahrge me for that night even thought the hotel's website says it will charge $4.95 per stay. 3. The elevator has some smell even it is not to the point where it turns off people for not wanting to stay at the place.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located in Westchase, Extended Stay America Houston - Westchase - Westheimer is within a few miles (5 km) of sights such as Lakeside Country Club and Town and Country Village. This 97-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Memorial City Mall is also close to this Houston hotel.
Start your day off right with a free continental breakfast offered each morning.
The 97 air-conditioned rooms feature kitchens and balconies. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
Guests of Extended Stay America Houston - Westchase - Westheimer enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include laundry facilities and a TV in a common area.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 57 reviews