Extended Stay America Houston - NASA - Bay Area Blvd.2.5 out of 5.0
Recent guest reviews
The room and property were clean. Never saw a single bug. You get a 2-burner stove, sink, microwave and full-size fridge/freezer. Great area - tons of close shopping and food. The price was competitive, so you can't expect the Four Seasons. Room was small, the work area/table very small. My recliner wouldn't recline. TV channels are limited and 1/2 of those are fuzzy - that IS something I expect even a budget hotel to fix. The free internet was super-duper slow, they have an upgraded pay internet (which I refused to pay). Don't plan to sleep in - you'll hear every door from up & down hall slam starting about 5:30/6:00 am. I still give it 3-stars because it was clean, safe, and comfortable at a price comparable to budget-hotels in the area. When compared to similar priced hotels, it looks pretty good. (Management - fix the TV and internet issues!)
Roaches everywhere. Rooms smelled of fish. Roaches everywhere.Linens felt already used. Did I mention the roaches? Towels felt dirty. Roaches everywhere! I mentioned the roaches and the receptionist didn't care as if they already knew. Didn't feel like they intend to get it taken care of.
Roaches everywhere blood stains on pull out sofa sleeper mattress microwave roaches dishwasher was broke cabinets hanging off staff was uninteresting in helping evelvator very very slow building smell like mildew
If only the tv was something you could watch. Few channels, lousy picture quality, no program guide. Just a very cheap service for what you are paying. And the breakfast is not a breakfast. Sam's Club muffins,when they had them, were the main draw for breakfast, with instant oatmeal as your backup or some trail mix bars. The coffee was good though. The staff was very helpful and friendly and provided quality service.
Room was horrible tub was so bad the drain water was not working a lot of noises. At least they should leave a bottle of water. Elevator to go up and down was so slow. Curtain room ugly not recommended
Poor options for breakfast (granola bars & instant oatmeal but there was coffee...I always found one coffee filler empty & that was the dark roast);There was no ice machine on the premise; We had to make our own ice which was by using the two ice trays that we found empty in the freezer; Microwave didn't work
I would classify this place as economy lodging. Means great price, but that's about it. Room had an odor, lamp broken, internet so slow it was not useable. Located in a decent part of town, with good freeway access, but not worth the price.
Wish they serviced full breaskfast. They have grab and go. Prices and location was good. Free wifi and outside pool area. Friendly service but we had to ask for more towels after handing ours back. Quite area.
My name is Fred. This review is a bit different as I'm a businessman from the East Coast and I traveled to Houston for a relocation and checked in here back in Sept 2016 and I'm still here. Upon walking in I found the place clean and quiet and was greeted by front desk personnel in a very professional manner. I was informed that I had arrived a bit early and would need to return that afternoon to complete my check-in process. Upon returning, I was again greeted by the same person from earlier that morning although the rest of my check-in was completed by another employee who I later found out was actually the General Manager. I then checked into a nice L-shaped Suite with an enormous and comfortable King size bed. The suite has a full kitchen, 2 tv's and all the amenities you need to live quite comfortably...the equivalent of a small apartment. The suite is comfortable and always clean as housekeeping drops by weekly to clean it and I find them quite proficient. The rest of the staff that I've interacted with is always friendly, kind and courteous to me and even has a tendency to be humorous at times. I find that comforting. The hotel is located in a very busy area approx 1 mile from a major mall and I've seen a lot of people come and go and have always seen everyone treated fairly and respectfully by a staff that is obviously well trained. This is a great place to stay whether long or short term and I recommend it with confidence to anyone, regardless of their needs...you'll be comfortable here. Also...I have found over time that the General Manager here is friendly and very professional with a warm personality and she runs the place tightly which definitely aids in a comfortable, welcome stay. This is my HOME AWAY FROM HOME!!!
I stayed at the Bay Area Extended Stay and was very pleased. Staff is very professional , property is very clean, the pool is great and I love the workout area . I felt welcomed and comfortable. I would recommend this location to anyone here in the area.
Reviews from Trip Advisor
43% of guests recommend this hotelTotal of 21 reviews