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The Ritz-Carlton Residences, Waikiki Beach

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2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Signature Suite, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Beach nearby
Luxury
5.0 star property
9.4

Exceptional

Luxury retreat in the heart of Waikiki

Infinity pool waters blend seamlessly with Waikiki's azure horizon, creating a breathtaking oceanfront sanctuary. Three exceptional restaurants include a sought-after Japanese venue. Attentive staff address guests by name, offering complimentary beach accessories for perfect shore days.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
383 Kalaimoku Street, Waikiki Beach, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪3 min walk‬
  • Place, International Market Place
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(76 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed with Sofa bed, Ocean View

Grand Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Grand Room, 1 King Bed with Sofa bed, Ocean View

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 602 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Deluxe Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom, Ocean View

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View

Grand Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Grand Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

Deluxe Suite, 2 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Deluxe Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Ocean View

55-inch Smart TV with satellite channels, TV, Netflix

Grand Suite, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Ocean View

Premier Suite, 2 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Premier Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1259 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 3 Bedrooms, Ocean View

Grand Suite, 3 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Grand Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 3 Bedrooms, Ocean View

Premier Suite, 3 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Premier Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 1604 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Corner)

Room, 1 King Bed with Sofa bed, Ocean View (Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View (Corner)

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Ocean View

Deluxe Suite, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Suite, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Corner)

Suite, 1 Bedroom, Ocean View (Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View (Corner)

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 636 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 4 Bedrooms

Signature Suite, 4 Bedrooms | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Signature Suite, 4 Bedrooms

  • Ocean view
  • 2988 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 3 Bedrooms

Signature Suite, 3 Bedrooms | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Signature Suite, 3 Bedrooms

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 1 Double Sofa Bed and 2 King Beds

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About the neighborhood

Honolulu

Located in Waikiki, The Ritz-Carlton Residences, Waikiki Beach is within a 5-minute walk of Royal Hawaiian Center and within 15 minutes of other popular attractions like Fort DeRussy. This 552-room, 5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour gym.

What's nearby

  • Fort DeRussy - 2 min walk - 0.1 miles
  • Waikiki Beach Walk - 2 min walk - 0.1 miles
  • Royal Hawaiian Center - 3 min walk - 0.2 miles
  • International Market Place - 8 min walk - 0.5 miles
  • Waikiki Beach - 8 min walk - 0.5 miles

Getting around

  • Hālaulani / Leeward Community College Station - 23 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Kelley O'Neil's - ‬3 min walk
  • ‪Tommy Bahamas Restaurant, Bar & Store - ‬5 min walk
  • ‪Ramen Nakamura - ‬5 min walk
  • ‪Hard Rock Cafe Honolulu - ‬6 min walk
  • ‪Dean & DeLuca - ‬3 min walk

About this property

The Ritz-Carlton Residences, Waikiki Beach

Guests staying at The Ritz-Carlton Residences, Waikiki Beach enjoy access to 2 outdoor pools, a 24-hour gym, and a sauna. Valet parking is offered for USD 60 per day. The 24-hour front desk has multilingual staff ready to assist with access to locker space, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
55-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchens, washers/dryers, and balconies are other standard amenities.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Dean & DeLuca
  • Quiora
  • Sushi Sho
  • The Terrace

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 38 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250.00 per pet, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 250.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-051-409-9200-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number 260180870013

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-051-409-9200-01.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Hotel The Ritz-Carlton Residences, Waikiki Beach Honolulu
Honolulu The Ritz-Carlton Residences, Waikiki Beach Hotel
Hotel The Ritz-Carlton Residences, Waikiki Beach
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz Carlton Residences Waikiki Beach
Ritz-Carlton Residences Hotel
Ritz-Carlton Residences
The Ritz-Carlton Residences, Waikiki Beach Hotel
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz-Carlton Residences, Waikiki Beach Hotel Honolulu
The Ritz Carlton Residences, Waikiki Beach

Frequently asked questions

Is free cancellation available at The Ritz-Carlton Residences, Waikiki Beach?

The Ritz-Carlton Residences, Waikiki Beach offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton Residences, Waikiki Beach?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Residences, Waikiki Beach on May 25, 2026 start from $736, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton Residences, Waikiki Beach?

This hotel is situated in Waikiki, just steps from Waikiki Beach Walk, and within a 10-minute walk of Royal Hawaiian Center and Waikiki Beach. You'll also find Ala Moana Center and Honolulu Harbor within a short drive.

Is there parking available at The Ritz-Carlton Residences, Waikiki Beach?

Yes, valet parking is offered for USD 60 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa available at The Ritz-Carlton Residences, Waikiki Beach?

Spa services at the hotel include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does The Ritz-Carlton Residences, Waikiki Beach have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and hot stone massages at this hotel.

Does The Ritz-Carlton Residences, Waikiki Beach include a casino at the property?

No, The Ritz-Carlton Residences, Waikiki Beach doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton Residences, Waikiki Beach?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have 24-hour pool access.

Is The Ritz-Carlton Residences, Waikiki Beach a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an ocean-view restaurant, 2 outdoor pools, and proposal/romance packages.

Are there hot tubs at The Ritz-Carlton Residences, Waikiki Beach?

No, but this hotel does have a sauna.

Does The Ritz-Carlton Residences, Waikiki Beach have a restaurant that serves breakfast?

Yes, The Ritz-Carlton Residences, Waikiki Beach has 3 restaurants, and serves breakfast for a surcharge.

Will The Ritz-Carlton Residences, Waikiki Beach allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton Residences, Waikiki Beach for a fee of USD 250.00 per pet, per stay.

Are there connecting rooms at The Ritz-Carlton Residences, Waikiki Beach?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Ritz-Carlton Residences, Waikiki Beach?

The closest major airport to The Ritz-Carlton Residences, Waikiki Beach is Daniel K. Inouye Intl. Airport (HNL), which is 10.4 mi away (29 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 25.9 mi away (49-minute drive).

Are there rooms with balconies at The Ritz-Carlton Residences, Waikiki Beach?

Yes, every guestroom at The Ritz-Carlton Residences, Waikiki Beach comes with a balcony and some offer ocean views.

The Ritz-Carlton Residences, Waikiki Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1001 reviews
Rating 8 - Good. 138 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 5 nights in Jan 2026

10/10 Excellent

James v

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING was perfect. It is hard to believe but we could not have ask for anything more‼️
Stayed 5 nights in Jan 2026

10/10 Excellent

Darryl

Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 4 nights in Jan 2026

10/10 Excellent

Doryous

Stayed 3 nights in Jan 2026

10/10 Excellent

Raj

Stayed 4 nights in Jan 2026

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were welcomed with courtesy by the hotel staff. Our room was spotless.
Stayed 15 nights in Dec 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and kind. They were all the best. Mina and mao were truly the kindest humans ever, they made my birthday really special.
Stayed 6 nights in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Jan 2026

10/10 Excellent

Siu-Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities
The entire hotel waa great. The staff 1qs very friendly and thoughtful. They also prepared a birthday gift for my wife in the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Ausar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! Friendly Staff!
Stayed 5 nights in Jan 2026

10/10 Excellent

Martell Louis

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve ever been to in my life hands down.
Stayed 4 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Totally!
Stayed 5 nights in Sep 2025

10/10 Excellent

Alin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Dec 2025

10/10 Excellent

charles

Stayed 2 nights in Dec 2025

10/10 Excellent

JU YEON

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room with the gorgeous view and kind staffs. Lovely sights of the fireworks in Friday night.
Stayed 1 night in Dec 2025

10/10 Excellent

Sina

Great hotel and staff. Highly recommend
Stayed 5 nights in Dec 2025

10/10 Excellent

Seungjoon

Stayed 6 nights in Nov 2025

10/10 Excellent

Ziyu

Stayed 1 night in Dec 2025

10/10 Excellent

Kent

Stayed 1 night in Dec 2025

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. Views breathtaking. Staff was awesome. Can't wait to come back
Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 7 nights in Dec 2025

2/10 Terrible

Joonho

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
For the price we pay, the service at the hotel was not great (I have had much better experiences at other five-star hotels in Honolulu). The check-in was totally chaotic. It took a long time to complete the check-in. The receptionist was walking too fast for our kid to follow. Before checking out, we requested luggage pickup, but no one showed up, so we moved our stuff ourselves. I wouldn't recommend this place to others.
Stayed 2 nights in Dec 2025

10/10 Excellent

melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I just stayed here this past week for my moms 65th birthday. The service as soon as we stepped out of our lyft driver was amazing. We were greeted with smiles and leis. Our bags were put on a trolly and rushed right up to our room. When we went to the lobby we were greeted warmly by Richard. He was so kind and thoughtful to help us out with a little birthday surprise for my mom. He went above and beyond to make sure we felt right at home. Thank you Richard! Being our first time to Hawaii we wanted to know where we should go and venture to. We spoke with Jaimee down at concierge desk. She was very helpful and kind. We had so many questions and she answered them with a visual aide and knowledge. Appreciate her patience willingness to go above and beyond for us. Thank you Jaimee! Her recommendations were 10/10!
Stayed 3 nights in Dec 2025

10/10 Excellent

Bon

Stayed 6 nights in Dec 2025

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