The Peninsula Hong Kong5.0 out of 5.0
Recent guest reviews
Hong Kong has many hotels but none compare to the Peninsula. This hotel is upscale and not for the budget minded but if you are going to do Hong Kong in style this is the hotel for you. They pick you up from the airport in a Rolls. High Tea in the lobby is quite an experience. It is not inexpensive but if there a must. I love this hotel and highly recommend it.
The location of this hotel is really fantastic, the views of the harbor are amazing especially at night when all the buildings across the harbor are lit. The service needs improvement and make sure to ask for a non-smoking room.
We had just come from the Peninsula in Shanghai where we had an amazing experience, so were looking forward to the Hong Kong property. We were initially put in a room in the main building which had been renovated but in the older part of the hotel. We were disappointed in the room but could have made it work if it wasn't for the beds being the hardest we've ever encountered. After a night of no sleep and a sore neck, we requested another room. The front desk staff were wonderful and gave us a nicer upgraded room in the tower. While we found the room and bath to be very nice, the bed was also rock hard. They really tried to work with us and added a layer of padding which allowed us to sleep but not ideal. This was the last stop on a 3 week trip around China where we never had any issues with beds in any of those luxury hotels or even the boat on the Yangzi. On a positive note, we found breakfast to be good both at the buffet, the lobby al a carte restaurant and for room service. Also, the front desk staff were lovely!
It was my first time in Hong Kong, as I landed I first wanted to check-in in Sheraton Hotel just cross the street from the Peninsula. Since I didn’t book in advance the gentleman at Sheraton informed me that all their business suites were overbooked. As you can imagine, i was extremely tired from my trip to China for the Guangzhou fair. Luckily for me the gentleman suggested the Peninsula. Believe me when I said I was overjoyed as he directed me to that fabulous, elegant, and breathtaking place. I really don’t know how to describe this hotel, the lobby itself is something. From the charming music, the luxurious boutiques to the classic atmosphere-I just have only one word for The Peninsula Hong Kong, Perfect I mean perfect with a capital P.
Peninsula is a grand heritage hotel in a marvelous location in Kowloon. The lobby high tea is impeccable served with many Tea options to chose from. Biscuits, scones and finger sandwiches are a good treat for any friend or family member. Certainly this a place to stop by before any concert, ballet or performance across the road in HK Arts Centre.
This was our fourth stay at The Peninsula Hotel. It was a 5 night stay so you get to sample the services over a longer period than most guests. For us it a break in our trip from Venice Italy where our Mediterranean holiday ended to Canberra. During our trip we had stayed at two classic hotels in Greece and Italy that were much smaller than The Peninsula in terms of rooms and guest numbers. It was our first stay at The Peninsula in October and it is peak season in Hong Kong because it is nicer weather. Our previous trip to Hong Kong was in August and it was wet or overcast for almost the entire time of our visit. We were aware that our flight was a long one so we choose the Rolls Royce option. This meant we were met at the airport when we got off the plane and it was certainly the right option for us. I would recommend this option to anyone who has travelled a long way or just wants a special treat! We stayed in the same room (a Courtyard room) as on our previous trips and the service was as impeccable as always. The Courtyard room is quite large and comfortable. It is also a case of classic charm but also the latest in technology as everything is controlled by I-pads. We were advised that the Veranda Restaurant was busy around 9 am so we ensured we were at the restaurant for breakfast before 8 am each morning. Sam is the restaurant manager now and he looked after us well (they look after the needs of those with mobility issues by placing them closer to the buffet). Kenneth Ng who was the restaurant manager when we last visited had received a well-earned promotion. Kenneth is very hands on so it was no surprise to see him in the Veranda Restaurant on the weekend and Monday morning. He also remembered us from our previous visit and that gave the stay a more personal touch. The range of food and drinks available at breakfast is the most extensive of any hotel breakfast buffet that we had eaten at so it was not a surprise to find it is very busy during peak visitor time. We had a number of meals and high tea at the Lobby Restaurant. The service and quality of the food was excellent. We had the same chauffer to the airport that we had had on our previous trip 14 ago. She is a very good driver.
As lovers of historic/ heritage hotels with character, the Peninsula seemed the obvious choice for a three night leisure break before flying on for the main part of our holiday in the Far East. We visited for afternoon tea many years ago and also liked the location, only five minutes walk to the Star Ferry. The Pen overall did not disappoint and we had a memorable stay. We treated ourselves to the Rolls Royce transfers as it was for a special birthday holiday. Well worth the cost, if I am not convinced we needed it both to and from the airport. Check in was very smooth, undertaken in our Grand Deluxe Harbour View room, which had amazing views. We also very much appreciated the early check in after a long flight and the fact a light breakfast was waiting for us in the room. We had requested a room as high up as possible and the 27th floor was virtually at the top and is recommended. Some guests seem to be be given upgrades, but we were told none were available in the Tower, which was a shame, but of course fair enough. The room was relatively small, but all beautifully designed and kitted out and the bathroom was particularly luxurious. All very digital with the controls, but even I, as big of a technophobe could use it all with relative ease! The breakfasts at the Verandah restaurant were extremely impressive, in terms of the range of items on offer and the quality, if we did have to wait five minutes for a table one morning. Other than a shared snack in the Lobby on our first day, we chose to eat outside the hotel. We particularly liked the size and standard of the swimming pool and surrounding area, including outside decked area with sun beds. Always quiet and with very attentive staff. It was a great place to spend time after a busy day walking around the sights. Slight disappointments... Bar area of Felix. Small searing area and the view, given the situation, was disappointing. Why have slatted blinds and not make more of the view? All other bars were enclosed. The lobby was very impressive, but as many other guests have commented, there are virtually no general sitting areas for guests just to enjoy the space or indeed wait for transfers etc. unless you are seated to have a meal or drink, or indeed , ask to be allocated such a table. There was almost a constant line of tourists for afternoon tea from about one pm and we had to ask for permission so to speak just to sit at a table while we waited for our transfer to the airport as there was literally nowhere else to sit and wait. I was initially told the tables were for those having lunch, yet half the tables were still empty as it was only late morning. As such, management really need to set aside an area with more sofas or general seats for guests as it seems to be a fairly consistent gripe. Staff were very efficient and polite. There were fewer personal greetings, smiles and general enquiries etc. than at other Peninsula properties we have stayed however. Just generally a bit less welcoming each time we returned to the hotel. We moved onto the Peninsula in Manila and the difference was quite marked in this respect. In general however, we really enjoyed our stay and found the overall quality and location of the hotel to be excellent. We did not regret our choice, loved the sense of history, and the pool was a real asset.
Heard it was great and found it true after staying here. Service was attentive and friendly. Room was more spacious than I could image in HK. Deco was classic and beautiful. All facilities were designed to exceed expectation. All little things tell the quality difference and thoughts behind them. It was not the same luxury hotel from chains. It was personalized! The pool was deep enough for a real swimming. The steam room had steams that filled up the whole room rather than a corner in most places. Its boutique carries unique hotel souvenirs and price was reasonable. If I really have to pick one thing was hoping both chef on the stations of buffet breakfast at the Verandah could be as friendly as other hotel staff. Perhaps they were trainees and still new to the Peninsula Culture? Just give them more time. It's hard to find a place that's true to what it claimsl. Feeling great finally not something "fake". If in HK next time, will stay here again. Keep up the good work!
Well if you want to get a taste of old school Hong Kong this is your go to for lunch or better yet high tea. We sat there for 2 hours savoring people watching with the more servers for customers! And the menu had something for everyone.
The peninsula is one of the high end hotels in Hong Kong with the best location you can hope for near the sea. It surely provides all the luxuries of 5-star but you can expect more than that. Go for it.
- Steps from Hong Kong Space Museum and Hong Kong Cultural Centre
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Tsim Sha Tsui, The Peninsula Hong Kong is next to popular attractions like Hong Kong Space Museum and Hong Kong Cultural Centre. This 300-room, 5-star hotel has private in-room spa tubs along with a full-service spa and an indoor pool. It's in central Kowloon and also a short walk from Nathan Road Shopping District and Avenue of Stars.
This hotel is home to 7 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 300 recently renovated accommodations feature sitting areas. Guests can expect 55-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Private spa tubs, iPod docks, and refrigerators are also standard.
Guests of The Peninsula Hong Kong enjoy a full-service spa, an indoor pool, and a fitness center. You can take advantage of free valet parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1634 reviews