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Recent guest reviews

the room is clean and the staff was kind. The location is good.

The hotel is super clean and is close to major train, ferry and bus stations. The staff are very helpful, attentive and friendly. Thank you for excellent customer service!!

I had the most amazing stay at this hotel. The staff, room, breakfast and dinner were phenomenal. I would recommend this hotel to everyone. Thanks for making my trip so enjoyable!!!

Like: Good view convenient area if you want to avoid central HK location, personnel very welcome and helpful, price reasonable Dislike: room although spacious with HK standard but quite old. Bathroom clean but once look into details molt shows under faucet

Location was convenient; centrally located on Hong Kong island

There was mold in the bathroom wall. Great view and glad opted for a bigger room. Nice lobby, and wonderful staff. In general, hotel needs to renovate as it is showing dated. Every morning the ventilation has a smell to it. The last day, I left at 6am and noticed the lobby also smell really bad. Although train station is close but a long walk (3/4 mile) to the train platform.

It was great friendly staff clean room great location

Very nice hotel with friendly staff. I would highly recommend it to visitors.

Wonderful staff and hotel only problem we were there during the typhoon

I paid for breakfast on orbitz, but when I arrived I was told by the hotel staff that I still need to pay for the breakfasts because they have nothing to do with Orbitz promotions. What a scam hotel!

We booked this hotel via orbiz for two nights. It says on orbitz that the breakfasts are included. But when we arrived the hotel they couldn't give us breakfast for the next day morning. and told us that Orbitz has its own policy and it doesn't matter to their hotel. They said that if we would like to have breakfast we have to pay an extra fee. Everything seems catchy in this hotel. Also don't be fooled by the rooms! Regardless the price of the room, they all have the same size!

I booked a Deluxe Harbour View room on the 22nd floor. It was fantastic. Loved the bed, the shower, the coffee. And of course, the view! Even with the mist and fog and rainy days, the view was still fantastic.

Clean, bright and comfortable. I was surprised there was a small gym to work out in, although small. Did not find any barbells.. The pool was good sized although I do not swim. The view in our room was spectacular. The staff was very helpful and congenial. The location was great for walking around as well as near transportation. I will stay there again.

In the Sai Ying Pun area- which is the dried seafood market area- so be prepared for lots of relatively unpleasant aromas outside of the hotel. There are plenty of local shops selling of a variety of goods- including cheap but great fruits! There are some nearby grocery stores nearby as well. We spent about 9 days there- and found a large variety of Western style coffee shops within walking distance. Pool is very nice, fairly large and relatively empty. Our kids loved this! We stayed in family room- with a pull out couch and a king bed. Great for a family of 4 (though we have a 5 and 8 year old). Our room faced the bay- and so beautiful water views!

Great hotel to get a real taste of Hong Kong. Amenities were lovely and location can't be beat. Easy walk to street car and subway lines, plus local spots to eat and explore were great.

good customer service, nice location, very clean rooms, and great view. easy to check in an out.

152 Connaught Road West Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and Hong Kong - Macau Ferry Terminal
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Western District, Island Pacific Hotel is a leisurely stroll from popular sights such as University of Hong Kong and Shun Tak Centre. This 328-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All of Island Pacific Hotel's 328 air-conditioned rooms provide refrigerators, safes, and phones. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Desks are also included.


Property features

Guests of Island Pacific Hotel enjoy features like a fitness center, free WiFi in public areas, and a computer station. For transportation, you can make use of an airport shuttle for a fee, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include free newspapers and a banquet hall.

Room options

Premier Suite (Newly Renovated)

1 King Bed | 2 Twin Beds | Sleeps 3

Premier City View Room (Newly Renovated)

1 Double Bed | 2 Twin Beds | Sleeps 2

Deluxe Harbour View Room (Newly Renovated)

1 King Bed | 2 Twin Beds | Sleeps 3

Deluxe Harbour View Suite (Newly Renovated)

1 King Bed | 2 Twin Beds | Sleeps 4

Guest reviews for Island Pacific Hotel

Everyone (13) Couples (1) Family (3)
4
Family

the room is clean and the staff was kind. The location is good.

By on Oct 13, 2019

Review comment responded on Oct 22, 2019

Thank you for staying at Island Pacific Hotel and taking time to post a review. I am glad to hear that you have enjoyed our room, services and location during your stay. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

5
Family

The hotel is super clean and is close to major train, ferry and bus stations. The staff are very helpful, attentive and friendly. Thank you for excellent customer service!!

By , from Houston, Texas on Jul 31, 2019

Review comment responded on Aug 8, 2019

Truly appreciate for your support and share your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

5
Business Business

I had the most amazing stay at this hotel. The staff, room, breakfast and dinner were phenomenal. I would recommend this hotel to everyone. Thanks for making my trip so enjoyable!!!

By on Jun 30, 2019

Review comment responded on Jul 16, 2019

Thank you for sharing your thoughts about your recent stay with us on Orbitz. We are grateful that you complimented our staff, room and dining and will continue to maintain the standard and strive for higher level of satisfaction for our guests. We sincerely thank you for being our guest and look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

4
Business Business

Like: Good view convenient area if you want to avoid central HK location, personnel very welcome and helpful, price reasonable Dislike: room although spacious with HK standard but quite old. Bathroom clean but once look into details molt shows under faucet

By on Jun 24, 2019

Review comment responded on Jul 12, 2019

Appreciate for sharing your staying experience in Island Pacific Hotel. I am happy to hear that you have enjoyed the service and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. Meanwhile, we will review the possible area on bathroom cleanliness for further improvement. Your comments will be the motivation for us to further improve ourselves. We have released some newly renovated room category named “Premier Room” and “Deluxe Harbour View Room”. See if you would like to try out in the near future. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau General Manager

3
Partner Couples Business Business

Location was convenient; centrally located on Hong Kong island

By , from Bangkok on May 24, 2019

Review comment responded on Jul 4, 2019

Thank you for staying at Island Pacific Hotel and taking time to post a review. I am happy to hear that you have enjoyed the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

3
Everyone

There was mold in the bathroom wall. Great view and glad opted for a bigger room. Nice lobby, and wonderful staff. In general, hotel needs to renovate as it is showing dated. Every morning the ventilation has a smell to it. The last day, I left at 6am and noticed the lobby also smell really bad. Although train station is close but a long walk (3/4 mile) to the train platform.

By on Feb 6, 2019

Review comment responded on Feb 22, 2019

Thank you for staying at Island Pacific Hotel and taking time to post a review. With regard to your constructive comments on cleanliness and smell issue, my team and I will certainly look into these areas for improvement. We look forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

5
Everyone

It was great friendly staff clean room great location

By on Feb 3, 2019

Review comment responded on Feb 22, 2019

The whole team looks forward to welcoming you back in the near future. Warm regards, Bonnie Lau General Manager

5
Everyone

Very nice hotel with friendly staff. I would highly recommend it to visitors.

By , from Japan on Nov 24, 2018

Review comment responded on Dec 27, 2018

It is more than welcome to have you back with us again in the near future. Warm regards, Bonnie Lau General Manager

4
Everyone

By on Oct 20, 2018

Review comment responded on Oct 22, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

By on Sep 23, 2018

Review comment responded on Sep 24, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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