Reception staff were very helpful and nice, the food at the rooftop pool was fresh and delicious . Cleaning people came daily but never changed sheets and never swept or moped the floors. Hotel staff though gave us a free upgrade of a room with a nice view
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Located near the beach.great profational spa . Helpful. Crew.
The staff is very friendly and the service is good. The triple room is a bit small for three people. For the location, it is not close to the airport, pier nor the old town. Around 15 minutes walk to the main sight seeing area. But for the price we paid, I am happy enough with what I got.
Enjoyed my stay. Nice staff, super clean, brand new stylish hotel in center within walking distance of all the major sights. Very generous breakfast. If it had a pool it would be the top hotel in the city, but nonetheless loved it so much we booked it again for our last night before flying.
I went to the Mitsis Laguana Resort and Spa for my honeymoon. I enjoyed many aspects of the Resort. The staff was excellent, friendly, and the service was unmatched. The amenities are excellent. They have everything that you could want in a beach resort. The food was above average. However, it lacked flavor. I was hoping for more flavors and spices in the food, but I believe the food was purposesly bland to cater to such a variety of people. The evening entertainment needs to be improved. I attended some of the animation events and was not impressed. However, I felt that the overal experience was excellent and I would recomend the hotel to those wanting to attend a resort.