Galaxy Hotel Iraklio

5.0 star property
Luxury hotel with 2 restaurants and bars
VIP Access

Choose dates to view prices

Photo gallery for Galaxy Hotel Iraklio

Exterior detail
Property entrance
City view
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Place, Heraklion Archaeological Museum
    ‪14 min walk‬
  • Place, Historical Museum of Crete
    ‪19 min walk‬
  • Place, Heraklion Port
    ‪3 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room, City View

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Executive Room, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

Superior Triple Room, Pool View

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Economy Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Heraklion

Galaxy Hotel Iraklio places you within a 15-minute stroll of popular sights such as Venetian Walls and Morosini Fountain. This 127-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Heraklion Archaeological Museum - 14 min walk - 0.8 miles
  • Morosini Fountain - 14 min walk - 0.8 miles
  • Heraklion Loggia - 15 min walk - 0.8 miles
  • Historical Museum of Crete - 19 min walk - 1.0 mile
  • Heraklion Port - 3 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪De May Cafe - ‬9 min walk
  • ‪Monk's - ‬5 min walk
  • ‪Κρητικός Φούρνος - ‬2 min walk
  • ‪Tartufo - ‬7 min walk
  • ‪Μαθιουδάκης - ‬4 min walk

About this property

Galaxy Hotel Iraklio

Luxury hotel with 2 restaurants and bars
At Galaxy Hotel Iraklio, guests enjoy an outdoor pool, a 24-hour gym, and a steam room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 25 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and coffee/tea in a common area.
26-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Espresso makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (1,830 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 170631724005/0/0

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Frequently asked questions

Is free cancellation available at Galaxy Hotel Iraklio?

Galaxy Hotel Iraklio offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Galaxy Hotel Iraklio?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Galaxy Hotel Iraklio on Nov 1, 2025 start from $131.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Galaxy Hotel Iraklio?

This hotel in Heraklion is within a 10-minute walk of Public Gardens of Iraklion, Venetian Walls, and Manos Hatzidakis Theatre. You'll also find Heraklion Port and Heraklion Archaeological Museum within a short drive.

Is there parking available at Galaxy Hotel Iraklio?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Galaxy Hotel Iraklio?

Spa services at the hotel include massages.

Does Galaxy Hotel Iraklio have a casino?

No, Galaxy Hotel Iraklio doesn't have a casino.

Is there an indoor pool at Galaxy Hotel Iraklio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Galaxy Hotel Iraklio good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Galaxy Hotel Iraklio?

No, but this hotel does have a steam room.

Does Galaxy Hotel Iraklio feature a restaurant that includes a breakfast menu?

Yes, Galaxy Hotel Iraklio has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Galaxy Hotel Iraklio allow pets to stay free of charge?

No, pets aren't allowed at Galaxy Hotel Iraklio.

Does Galaxy Hotel Iraklio have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Galaxy Hotel Iraklio?

The closest major airport to Galaxy Hotel Iraklio is Nikos Kazantzakis Airport (HER), which is 3.7 mi away (12 minutes by car).

Can I book a room with a balcony at Galaxy Hotel Iraklio?

No, at Galaxy Hotel Iraklio, there aren't any guestrooms that list a balcony.

Reviews

Galaxy Hotel Iraklio Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

10/10 Excellent

lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all so friendly and helpful. The breakfast buffet was delicious with so much choice. The hotel was very clean & the rooms were a little small, but had everything and were also very clean.The pool area was small, but lovely and suited us perfectly. The hotel is located about a 10-15min walk from the city centre and the sites were all accessible by walking, taxi or bus which was perfect for us. We will definitely be back.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop in your way to Santorini!
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was lively as well as the staff.
Stayed 1 night in Jun 2025

8/10 Good

Shelley, Delta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Great breakfast selection. Quiet room. Stayed one night after arriving to Crete
Stayed 1 night in Jun 2025

10/10 Excellent

Hal

Liked: Cleanliness, property conditions & facilities
Excellent breakfast. Helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Zacharias

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025

10/10 Excellent

Tatiana, St Peter Port

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel next to town centre. Thhe rooms are clean and well looked after. The staff are absolutely amazing and would try and help with any query you have! Food is delicious (we had dinners in a la carte restaurant a few times and all were a hit). Would recommend this hotel to anyone staying in Iraklio - for tourism or business.
Stayed 8 nights in May 2025

8/10 Good

Joan Shirley, Chingford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location had a great pool not large with a depth of 1.5 meters but just right for cooling off. Staff friendly across all areas.
Stayed 7 nights in May 2025

10/10 Excellent

Liisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Pasionaria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast fue excelente
Stayed 1 night in May 2025

6/10 Okay

Judit

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect one night stay to visit the Palace of Knossos, which was a short drive away.
Stayed 1 night in Apr 2025

10/10 Excellent

Jay, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room upgrade very much. The room was very comfortable and provided a good night’s sleep. Breakfast buffet was superb, as always. But the staff is what sets this place above other hotels. Very attentive and professional. This is still my favorite hotel in Heraklion.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Amazing breakfast too.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Beautiful. Very clean. Excellent service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Staff were helpful. Front desk available 24 hours which is great when you arrive past midnight.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy hotels greatest asset is undoubtedly their staff. They are hard working and completely focused on delighting their customers. Anthi on front desk, Conference Captain Cristos, Erene and Natalia to name but a few who provided us with excellent service throughout our stay. Thank you.
Stayed 12 nights in Oct 2024

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in the center of Heraklion!
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property in a great location. Very walkable to town, great local Greek food across the street called Neon.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana, Corpus christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Stavros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , well maintained in good location within walking distance to city centre and other attractions. The hotel maintained vety good hygeine practices including hand sanitisers around hotel areas and on each table which was good to see. Good sized rooms , comfortable bed , friendly professional staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a large traditional hotel. There was a buffet breakfast and all the food was delicious. Our room was nice but the bathroom could use some updates. The shower got the bathroom floor all wet despite my efforts to prevent it. Lots of dining options nearby but the shopping area was a bit of a walk away.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely wonderful. Special kudos to Anna, Nikoleta, Eirini, Rania, George, Nikos, and Natalia!!!
Stayed 6 nights in Sep 2024