The Pal Living in a Concept

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Photo gallery for The Pal Living in a Concept

A multi-story building with balconies, a ground-level entrance, and a view of the cityscape in the background.
A modern outdoor seating area with a checkered floor, black chairs, a round table, and yellow planters with greenery.
A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the sea.
A rooftop terrace with two blue lounge chairs, a small table, and a glass balustrade overlooking a cityscape.
A modern gym with mirrored walls, exercise equipment, and a patterned carpet.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Konstantinou Palama 18, 18, Heraklion, 713 06
  • Place, Venetian Walls
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪14 min walk‬
  • Place, Heraklion Loggia
    ‪14 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

UpBeat Premium Escape

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

UpBeat Deluxe Escape

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

The Pal Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Sofa Beds

Special Offer

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About the neighborhood

Heraklion

Located within a 5-minute walk of Manos Hatzidakis Theatre, The Pal Living in a Concept is within a 15-minute stroll of Venetian Walls. This 14-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Venetian Walls - 3 min walk - 0.2 miles
  • Heraklion Archaeological Museum - 14 min walk - 0.8 miles
  • Heraklion Loggia - 14 min walk - 0.8 miles
  • Heraklion Town Hall - 14 min walk - 0.8 miles
  • Heraklion Port - 4 min drive - 1.2 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • ‪Ηacienda - ‬4 min walk
  • ‪Monk's - ‬1 min walk
  • ‪Κρητικός Φούρνος - ‬4 min walk
  • ‪Per Se Lounge - ‬4 min walk
  • ‪Coffee Island - ‬8 min walk

About this property

The Pal Living in a Concept

At The Pal Living in a Concept, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include meeting rooms, a seasonal outdoor pool, and a meeting room.
Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and slippers. Other amenities include kitchenettes, balconies, and sitting areas. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 18 for adults and EUR 18 for children

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Meal delivery service
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 1039K134K0357400

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to November.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see within easy reach of The Pal Living in a Concept?

Located steps from Manos Hatzidakis Theatre, this hotel is in Heraklion, and within a 10-minute walk of Venetian Walls and Public Gardens of Iraklion. You'll also find Heraklion Port and Palace of Knossos within a short drive.

How much does it cost to stay at The Pal Living in a Concept?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at The Pal Living in a Concept on Nov 18, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Pal Living in a Concept?

Yes, secured self parking is offered for free at the hotel.

Does The Pal Living in a Concept feature a casino?

No, The Pal Living in a Concept doesn't have a casino.

Will I find an indoor pool at The Pal Living in a Concept?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until November.

What do couples enjoy most about The Pal Living in a Concept?

Amenities that appeal to couples at this hotel include meal delivery service, a kitchenette, and slippers.

Are there hot tubs at The Pal Living in a Concept?

No, there isn't a spa tub at this hotel.

Does The Pal Living in a Concept have a restaurant with a breakfast menu?

The Pal Living in a Concept offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will The Pal Living in a Concept allow pets to stay free of charge?

No, pets aren't allowed at The Pal Living in a Concept.

Are there connecting rooms at The Pal Living in a Concept?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Pal Living in a Concept?

The closest major airport to The Pal Living in a Concept is Nikos Kazantzakis Airport (HER), which is 3.7 mi away (12 minutes by car).

Are there rooms with balconies at The Pal Living in a Concept?

Yes, every guestroom at The Pal Living in a Concept comes with a balcony and some offer city views.

The Pal Living in a Concept Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to walkable areas in the city
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms, very welcoming staff, excellent location in walking distance from Heraklion city center, highly recommended
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location out of the main area but lots of cafes and restaurants nearby. Very well equipped and clean accommodation. Staff were very helpful. Overall a great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean, the staff were lovely (they even called the rental car company for me to sort out a misunderstanding) and we were very happy with the fitness room and the pool. Overall we would stay again!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was how hard the beds were. The staff were exceptional and the suite was very well presented. A suitable one night stay in the centre of Heraklion.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Pal hotel

Really surprised from the quality of this hotel. One of the best I have stayed over the years.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean and staff were helpful, only a 10 minute walk from the centre of Heraklion. Highly recommend.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for walking to restaurants and only 1.5 miles from the port of Heraklion. Great space for our family of 4. The rooftop pool isn’t really usable however so a bit misrepresented. Instead they have a narrow lap pool on ground level. Staff was wonderful and very helpful though!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay for our family and I’d absolutely recommend it. The size and layout of our apartment was perfect for 2 adults and 2 children. We found the kitchen to be fully equipped for cooking and there was a dishwasher and coffee maker. We were also pleasantly surprised by the washing machine tucked away in a cupboard. The staff were wonderful and always very helpful if we had a question. An absolute gem of a place!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Everything was perfect! It is a rare place, you must book! It is modern, good taste, super clean, well situated in Heraklion and the place is just a jewel!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the plus side: Fantastic value for the money. Spotless room. Note that there is no spa and breakfast, the website description needs to be updated.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly build complex around 10m drive from Heraklion center. We stayed in the suite which had a seperate Queen bed and 2 x single beds in living room. It is a great place to stay! Rooms are spacious, beds super comfortable. Room is super modern. There is a good size fridge, washing machine and cooking appliances. The gym is decent, and there is a pool. Parking is tricky at night but they have a dedicated parking area which only fits around 7 cars. We always managed to find a spot even if it was 5m walk away. Great value for money.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights with kids. It was comfortable and clean. Just know that it is surrounded by older buildings. But well insulated so we didn't hear the traffic. Good for a quick stay. Staff was helping. We got in late but it was a keyless entry and staff sent good instructions. Washing machine was helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 days in Iraclion

The appartment was modern and very well equipped In spite of it being in the center the swimming pool was my grand childs favorite.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a suburban street - 10-15min walk from the centre BUT it is worth it. The amenities and quality of the property is some of the best you can expect. They have thought of everything. Would definately stay again
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
stayed 2 nigths in sept with family, the hotel is nice - sharing the service and reception with anither hotel across the street. rooms , beds , shower all good. Balcony facing a backstreet. the hotel is in a outskirt area of the more central streets if the town. the pool is much smaller that in pictures and cold - not in sun really. good place - without kids we would have considered comming back - would pay the same and get better closer to beach/city
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique, stylish property, brand new in 2025. Everything inside is fine. Dishwasher and washing machine in the suite. On the other hand, no on-site parking and the front desk (available 12 hours per day) is located in the 3 Pines property across the street.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C’est un hôtel, surprenant, au design, affirmé; dans un quartier plutôt sympa et très bien placé. Une excellente expérience
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un super hôtel type boutique hôtel, la réception est de l’autre côté, dans l’hôtel en face. Nous sommes arrivés tardivement, notre avion avait du retard mais nous avons été hyper bien reçus, la personne à l’accueil était adorable elle nous a même recommandé quelques endroits pour aller manger à 23h30. Les chambres sont décorées avec goût, propres, spacieuses et pratiques avec leur petite kitchenette. Elles sont très bien équipées et la clim est partout. Nous reviendrons à la fin de notre voyage !
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary place, really a new concept of living space. Beautiful layout and design. I am an architect and I recommend it wholeheartedly
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem, lovely room and balcony. Clean and stylish. Use of two little pools was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Vraiment un très belle appartement, c'était spacieux, il y avait deux terrasses, la vaisselles étaient propre. Il y a un parking privé de l'hôtel à 30m. Seul inconvénient la réception était fermée à notre arrivée, on a dû attendre 30min. Aucun numéro ne fonctionnait. Si vous passez par Expedia, pensez à contacter l'hébergement, ils vous donneront des informations. Expedia ne donne pas votre numéro de téléphone.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Her şey harikaydı. Çok temiz çalışanlar superdi
Stayed 4 nights in Jun 2026