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Recent guest reviews

The resort was beautiful and everyone was so kind! We will definitely be back.

good hotel amazing location . great staff . really recomended. look for nice rrooms . amazing pool and and food . loved it !!!!

Room was terrible and false advertisement as the room for 4 ppl was too small to even walk around. They use a long chair as a 4th bed, and when I called to help they informed me the are fully booked. Airconditioning also went out for 1 1/2 days. Staff is pleasant, food is good, pool bars have cheap local liquor which is unbearably disgusting. Inside bars are decent for drinks. Hotel is clean ....but overall not a 5 Star resort, we will not return to this hotel due to the inability to assist us when we needed it.. everytime. Stayed 10 days and with two kids.

Nice hotel with beach right across the street. Comfortable loungers. Helpful and friendly staff. Food is generally good, except for sushi. Night entertainment is mostly cheesy. Beds are not very comfortable. Champagne lounge was quite pleasant. Spa experience was mediocre. Generally enjoyable, relaxing, kid friendly. Somewhat hard to find.

Great stay overall, the only downside for us was that this hotel seemed to be geared towards people over 50 or with young kids as the nighttime entertainment was lacking. This wasn't a huge issue for us as we took a taxi to the nightlife and partied until the sun came up. Taxi ride was only 8 Euro each way. Otherwise food at the resort was great, loved the different food options. The staff was very friendly and remembered us each time we would see them. Very pleasant experience. Would go back again or try another Mitsis hotel.

I went to the Mitsis Laguana Resort and Spa for my honeymoon. I enjoyed many aspects of the Resort. The staff was excellent, friendly, and the service was unmatched. The amenities are excellent. They have everything that you could want in a beach resort. The food was above average. However, it lacked flavor. I was hoping for more flavors and spices in the food, but I believe the food was purposesly bland to cater to such a variety of people. The evening entertainment needs to be improved. I attended some of the animation events and was not impressed. However, I felt that the overal experience was excellent and I would recomend the hotel to those wanting to attend a resort.

Anissaras Hersonissos Crete Island

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Sarandaris Beach, Mitsis Laguna Resort & Spa - All Inclusive places you within a few miles (5 km) of Convention Centre Creta Maris. This 351-room, 5-star property has 5 outdoor pools along with a full-service spa and 8 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 8 restaurants, including Main restaurant, which specializes in local cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

Mitsis Laguna Resort & Spa - All Inclusive's 351 soundproofed rooms provide free minibar items, furnished balconies or patios, and espresso makers. Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and wardrobes or closets.


Property features

Guests of Mitsis Laguna Resort & Spa - All Inclusive have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.

Room options

Presidential Suite

2 Twin Beds | Sleeps 2

Family Room, Garden View

4 Twin Beds and 1 Twin Sofa Bed | Sleeps 5

Bungalow, Sea View

2 Twin Beds and 1 Double Sofa Bed | Sleeps 4

Family Room, Pool Access

4 Large Twin Beds | Sleeps 4

Guest reviews for Mitsis Laguna Resort & Spa - All Inclusive

Everyone (7) Couples (1) Family (1)
5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 21, 2019

Thank you so much for rating us with 5 stars!! Kind regards, Mitsis Laguna Resort & Spa Team

5
Everyone

By on Jun 9, 2019

Review comment responded on Jun 16, 2019

Really thank you for staying with us in our Mitsis Laguna resort and spa. Hope to see you in future again. With kind regards

5
Family Friends

The resort was beautiful and everyone was so kind! We will definitely be back.

By on Jun 5, 2019

Review comment responded on Jun 16, 2019

We are happy to see that you intend to return to our Mitsis Laguna resort and spa in future and we thank you for that. With kind regards

5
Everyone

good hotel amazing location . great staff . really recomended. look for nice rrooms . amazing pool and and food . loved it !!!!

By on Dec 7, 2018

4
Everyone

By on Sep 15, 2018

Review comment responded on Sep 24, 2018

Dear Anonymous, Thank you very much for rating us with 5 stars. Kind regards, C.P.M.

2
Everyone

Room was terrible and false advertisement as the room for 4 ppl was too small to even walk around. They use a long chair as a 4th bed, and when I called to help they informed me the are fully booked. Airconditioning also went out for 1 1/2 days. Staff is pleasant, food is good, pool bars have cheap local liquor which is unbearably disgusting. Inside bars are decent for drinks. Hotel is clean ....but overall not a 5 Star resort, we will not return to this hotel due to the inability to assist us when we needed it.. everytime. Stayed 10 days and with two kids.

By , from switzerland on Aug 6, 2018

Review comment responded on Aug 11, 2018

Dear Mr Arch. We are sorry to see that your expectations were not fulfilled during your stay with us in our Mitsis Laguna resort and spa. We thank you for visiting us and we would like to ensure you that all your comments are under consideration and are always welcome. They help us improve ourselves. Once more thank you for visiting us and we wish you a nice day. With kind regards

4
Everyone

Nice hotel with beach right across the street. Comfortable loungers. Helpful and friendly staff. Food is generally good, except for sushi. Night entertainment is mostly cheesy. Beds are not very comfortable. Champagne lounge was quite pleasant. Spa experience was mediocre. Generally enjoyable, relaxing, kid friendly. Somewhat hard to find.

By on Jul 17, 2018

Review comment responded on Jul 20, 2018

Dear Guest, Thank you for sharing your valuable experience online, following your recent stay at Laguna Resort and Spa! We hope to welcome you back again in the nearest future! Kind regards, Laguna Resort and Spa Team

5

excellent stay.

Everyone
Ocean view bungalow. Bathroom in the bungalow overseeing ocean.

Great stay overall, the only downside for us was that this hotel seemed to be geared towards people over 50 or with young kids as the nighttime entertainment was lacking. This wasn't a huge issue for us as we took a taxi to the nightlife and partied until the sun came up. Taxi ride was only 8 Euro each way. Otherwise food at the resort was great, loved the different food options. The staff was very friendly and remembered us each time we would see them. Very pleasant experience. Would go back again or try another Mitsis hotel.

By , from Minneapolis, MN on Oct 1, 2017

Review comment responded on Oct 12, 2017

Dear Rena, Thank you for posting a kind review, following your recent stay at Laguna Resort and Spa! It's great that you had an excellent stay wit us! It would be a pleasure to welcome you back in the future! Kind regards, Guest Relations

4

interesting experience

Couples

I went to the Mitsis Laguana Resort and Spa for my honeymoon. I enjoyed many aspects of the Resort. The staff was excellent, friendly, and the service was unmatched. The amenities are excellent. They have everything that you could want in a beach resort. The food was above average. However, it lacked flavor. I was hoping for more flavors and spices in the food, but I believe the food was purposesly bland to cater to such a variety of people. The evening entertainment needs to be improved. I attended some of the animation events and was not impressed. However, I felt that the overal experience was excellent and I would recomend the hotel to those wanting to attend a resort.

By on Sep 3, 2012

Mitsis Laguna Resort & Spa - All Inclusive

Anissaras, Hersonissos, Crete Island 70014
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