This place was a dump! The bathroom was gross. The shower head was an after thought. There were no safety bars, no shelves for soap, red mold in two places. Often there was no one at the front desk. There were only two tables in the breakfast area
Property needs updating but overall we are satisfied
My room was change and the rate on my receipt was lower then what my card was charged from Orbitz. I liked that I could walk everywhere I needed to go.
Great location. Good place to stay for the price. It had everything we needed.
Pleasant staff
They Gave me the room i didnt pay for. I needed the extra space for kid. They said some one booked the night before but i booked 3 nights before
Great deal. Gna try to come again soon
This property is very outdated. I’ve never been to a motel in worse shape. The lamp shades are busted, hair in the bed. We were put beside a room with dogs who barked all night long. We are on ground floor and could hear every single movement upstairs was making. I thought they were going to fall through. The list goes on and on.
The property has a great location and is easily walkable to all Helen. Its perfect for a couple visiting oktoberfest. The hotel was a bit run down, had a lot of mold and discoloration on the walls. Overall? Not a terrible option. The deluxe continental breakfast was a handful of honey buns and some frozen sausage biscuits
Had roaches,. Ceiling leaked over toilet so when you sat down your butt got wet, coffee pot didn't work, couldn't take bath, it had no stopper. Had a very unusual odor to the overall room. Not happy at all will NEVER be back to that place. YUK
Check in was way too long. The internet died after the first day and the carpets were very filthy. I will never stay at this hotel again!!!
I was over charged and it was self.service all the way around would.like an orbitz agent to call me
we spent only one night, but we really liked it, great location, clean rooms, a good tv, great price compared to other hotels in the city, we were very satisfied.
The place was in dire need of a facelift and of course the rooms were pretty rough. The sheets were clean and so was the bathroom but the lack of care when repairs are made is evident. This place reminds me of a hotel that you would pay by the hour. Hahaha
Chattahoochee River is within a 5-minute walk of Ameriview Inn and Suites while other popular sites like Helen Festhalle are within a 15-minute stroll. This 52-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free self-serve breakfast is served each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and Smart TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Ameriview Inn and Suites features free WiFi in public areas and a water dispenser. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine and a TV in a common area.
This place was a dump! The bathroom was gross. The shower head was an after thought. There were no safety bars, no shelves for soap, red mold in two places. Often there was no one at the front desk. There were only two tables in the breakfast area
Property needs updating but overall we are satisfied
Hi Mike,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.
My room was change and the rate on my receipt was lower then what my card was charged from Orbitz. I liked that I could walk everywhere I needed to go.
Hello Christine, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.
Great location. Good place to stay for the price. It had everything we needed.
Hello Jeanna, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our location and also our price. We hope you will return so that we can provide you an even superior experience.
Pleasant staff
Hello Oak, Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
They Gave me the room i didnt pay for. I needed the extra space for kid. They said some one booked the night before but i booked 3 nights before
Hello Gregory,Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
Great deal. Gna try to come again soon
Hello Gregory, We can't thank you enough for sharing your feedback with regards to our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
This property is very outdated. I’ve never been to a motel in worse shape. The lamp shades are busted, hair in the bed. We were put beside a room with dogs who barked all night long. We are on ground floor and could hear every single movement upstairs was making. I thought they were going to fall through. The list goes on and on.
THANK YOU FOR EXPRESSING YOUR CONCERNS WE ARE WORKING TO MAKE THINGS BETTER
The property has a great location and is easily walkable to all Helen. Its perfect for a couple visiting oktoberfest. The hotel was a bit run down, had a lot of mold and discoloration on the walls. Overall? Not a terrible option. The deluxe continental breakfast was a handful of honey buns and some frozen sausage biscuits
thanks for your feedback. we are working to make things better
Had roaches,. Ceiling leaked over toilet so when you sat down your butt got wet, coffee pot didn't work, couldn't take bath, it had no stopper. Had a very unusual odor to the overall room. Not happy at all will NEVER be back to that place. YUK
thanks for your feedback and sharing what was wrong so we can fix it and make things better
Dear Wendy,We sincerely apologize for the subpar experience you had during your stay. Your feedback about the condition of the bathroom and the lack of amenities is concerning, and we take it seriously. We are addressing these issues promptly to ensure improvements. Additionally, we apologize for any inconvenience caused by the limited breakfast area and the availability of staff at the front desk. Your comments are invaluable, and we hope you might consider giving us another chance to provide you with a much-improved stay in the future.Sincerely,Hotel Manager