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Yutorelo-an

3.5 star property

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Photo gallery for Yutorelo-an

Hot springs
Superior Room, 1 King Bed, Private Bathroom | Bathroom | Slippers, towels
An indoor swimming pool with multiple lanes, surrounded by a spacious area with steps leading to a higher level.
Property amenity
Deluxe Room, Private Bathroom | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Gora 1300-119, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪4 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

  • Mountain view
  • 538 sq ft
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

  • Mountain view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Futons

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About the neighborhood

Hakone

Located in Gora within a 5-minute walk of Hakone Gora Park, Yutorelo-an is within a mile (2 km) of other popular attractions like Hakone Open Air Museum. This 34-room, 3.5-star ryokan welcomes guests with in-room amenities like refrigerators, electric kettles, and flat-screen TVs.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 4 min walk - 0.3 miles
  • Hakone Museum of Art - 5 min walk - 0.3 miles
  • Hakone Kowakien Yunessun - 2 min drive - 0.9 miles
  • Hakone Open Air Museum - 3 min drive - 1.1 miles

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 11 min walk
  • Haneda Airport (HND) - 130 min drive

Restaurants

  • ‪箱根餃子センター - ‬12 min walk
  • ‪蕎麦 貴賓館 - ‬3 min drive
  • ‪鮨・天麩羅 風月 - ‬10 min walk
  • ‪奈可むら - ‬16 min walk
  • ‪Yakiniku Zen - ‬3 min drive

About this property

Yutorelo-an

Yutorelo-an features free WiFi in public areas and a water dispenser. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this hot springs ryokan include a fireplace in the lobby and a vending machine.
For entertainment, guests can enjoy flat-screen TVs. Bathrooms offer toothbrushes and toothpaste and slippers. Refrigerators, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Hot springs
HAKONE Setsugetsuka
Gora
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 328 reviews
$165 nightly
The price is $185
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children

Things to do

  • 8 indoor/outdoor hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to midnight.
  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

What can I see within easy reach of Yutorelo-an?

This ryokan is situated in Gora within a short 5-minute walk of Hakone Gora Park and also 19 minutes on foot from Hakone Open Air Museum. You'll also find Hakone Kowakien Yunessun and Lake Ashi within a short drive.

Is there parking available at Yutorelo-an?

Yes, self parking is offered for free at the ryokan.

Does Yutorelo-an feature a casino?

No, Yutorelo-an doesn't have a casino.

Will I find an indoor pool at Yutorelo-an?

No, there is no indoor pool at this ryokan.

Is Yutorelo-an a good place to stay for couples?

Couples staying at this ryokan will appreciate amenities like slippers as well as 8 indoor/outdoor hot springs and a 24-hour front desk.

Does Yutorelo-an have a hot tub?

No, but guests can enjoy 8 indoor/outdoor hot springs at this ryokan.

Does Yutorelo-an feature a restaurant that includes a breakfast menu?

Yutorelo-an offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Yutorelo-an allow pets to stay for free?

No, pets aren't allowed at Yutorelo-an.

Does Yutorelo-an have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Yutorelo-an?

No, there aren't any guestrooms with balconies at Yutorelo-an.

Yutorelo-an Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 120 reviews
Rating 8 - Good. 38 out of 120 reviews
Rating 6 - Okay. 21 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 5 out of 120 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the food delicious, and the location was wonderful. I would highly recommend this hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jalen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff beautiful area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William Robert

Liked: Cleanliness, amenities
Great stay at this location. Staff was very helpful. Location was beautiful. Great amenities. Very peaceful
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good staying close to Hakone. The soa
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel up the mountains. Hotel is rustic although the room we had was beautiful (luxury) and had a new bath outside on the balcony which was lovely. Dinner was awesome if you like fish. Views are immense.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yutorelo-an was a beautiful ryokan with clean, traditional japonese rooms, onsen, and meals. The communal onsen was excellent, spacious, and sparsely used as there are four private onsens for reservation. The dinner and breakfast were expansive, intricate, and delicious. Included in your reservation are yukata for wearing around the ryokan. The area is convenient to the hakone cable car line, and walkable to many parks, gardens, and local sites. Truly an excellent experience for any price, and astounding affordable.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ke

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで､広い部屋で清潔でした
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Buena atención y el hotel está lindo. Nada más que es muy complicado llegar al hotel (toda una travesía).
Stayed 1 night in Nov 2025
Verified

8/10 Good

Akiyoshi

スタッフが受付にいないことが多い
Stayed 1 night in Nov 2025
Verified

8/10 Good

???

Liked: Staff & service
お風呂が良かった
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Verified traveler

地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
Stayed 1 night in Dec 2023
Verified

8/10 Good

mskz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
Stayed 1 night in Oct 2023
Verified

8/10 Good

リョウコ

Liked: Cleanliness, property conditions & facilities
貸切露天風呂がとても良かったです。45分があっと言う間でした。
Stayed 1 night in Sep 2023
Verified

8/10 Good

ナツミ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスもお料理も最高でした。箱根に来た際の宿は、ゆとりろ庵の一択です！
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

淳子

Liked: Staff & service, amenities, property conditions & facilities
静かにゆったりと過ごせて、心が休まった．ケーブルカーにも近く，観光にも便利だった．
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

けんいち

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
要虫除けスプレー完備。 路上駐車推進は良くない
Stayed 1 night in Jul 2022
Verified

8/10 Good

MASAYOSHI

Liked: Cleanliness, staff & service
概ねは良かったのですが。 大浴場には入らず部屋に付いている露天風呂を使用。自分でお湯を溜めるのですが、なかなかお湯にならず問合せをしました。時間がかかるなど記載されてたら良いですね。 温泉街にコンビニは1軒ありますが閉店時間が早いです。こちらのお宿にはジュース系の自販機はありましたが故障中。売店でもソフトドリンクの販売もなし。自販機でも良いのでジュースやアイスの販売をしてほしいです。
Stayed 1 night in Apr 2022
Verified

8/10 Good

NORIAKI

Liked: Cleanliness, staff & service, amenities
温泉の質が良かった。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

しょう

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとてもよかったです。 しかし、蔓延防止法等あり、強羅駅近くは閑散としていました。
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広めで良かった！
Stayed 1 night in Jan 2022

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