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The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Hot springs
3 restaurants, breakfast served
Superior Twin Room, Non Smoking, Annex Building | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Komagatake Ropeway
    ‪3 min walk‬
  • Place, Hakone-en Aquarium
    ‪5 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Double Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking, Lake View

10.0 out of 10
Exceptional
(24 reviews)
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 435 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

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Motohakone
  • Kitchen
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9.6 out of 10, Exceptional, 287 reviews
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About the neighborhood

Hakone

Located in Motohakone within a 5-minute walk of Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko is within a mile (2 km) of other popular attractions like Kuzuryu Shrine. This 134-room, 4-star hotel has 3 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Komagatake Ropeway - 3 min walk - 0.2 miles
  • Hakone-en Aquarium - 5 min walk - 0.3 miles
  • Hakone Shrine - 4 min drive - 1.7 miles
  • Lake Ashi - 4 min drive - 1.5 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬4 min drive
  • ‪Bakery & Table 箱根 - ‬5 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪深生そば - ‬5 min drive
  • ‪箱根バターサンド Sun San D - ‬4 min drive

About this property

The Prince Hakone Lake Ashinoko

Lakefront hotel with 3 restaurants and a full-service spa
A full-service spa, a sauna, and free WiFi in public areas are featured at The Prince Hakone Lake Ashinoko. There's free parking and a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this hot springs hotel include free newspapers, a terrace, and laundry facilities.
LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:15 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:15 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is free cancellation available at The Prince Hakone Lake Ashinoko?

The Prince Hakone Lake Ashinoko provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on Jan 6, 2026 start from $186.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Prince Hakone Lake Ashinoko?

This hotel is situated in Motohakone, just steps from Hakone-en Aquarium and Hakone Komagatake Ropeway. You'll also find Lake Ashi and Hakone Shrine within a short drive.

Is parking available on site at The Prince Hakone Lake Ashinoko?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Prince Hakone Lake Ashinoko?

SPA LA PAIX（スパ・ラ ペ） is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does The Prince Hakone Lake Ashinoko feature a casino on the premises?

No, The Prince Hakone Lake Ashinoko doesn't have a casino.

Will I find an indoor pool at The Prince Hakone Lake Ashinoko?

No, there is no indoor pool at this hotel.

Is The Prince Hakone Lake Ashinoko a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as 3 restaurants and a full-service spa.

Does The Prince Hakone Lake Ashinoko have a hot tub?

No, but this hotel does have on-site hot springs.

Does The Prince Hakone Lake Ashinoko feature a restaurant that includes a breakfast menu?

Yes, The Prince Hakone Lake Ashinoko has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Prince Hakone Lake Ashinoko allow pets to stay for free?

No, pets aren't allowed at The Prince Hakone Lake Ashinoko.

Does The Prince Hakone Lake Ashinoko have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Prince Hakone Lake Ashinoko?

Yes, some guestrooms at this hotel offer a lanai where guests can enjoy lake or garden views.

Does The Prince Hakone Lake Ashinoko host weddings?

Take advantage of the wedding venue at The Prince Hakone Lake Ashinoko if you plan to say "I do" during your trip.

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 831 reviews
Rating 8 - Good. 268 out of 831 reviews
Rating 6 - Okay. 66 out of 831 reviews
Rating 4 - Poor. 30 out of 831 reviews
Rating 2 - Terrible. 20 out of 831 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Mojtaba

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Ainura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine.
Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attention to detail matters

The Prince went out of their way to make our stay absolutely perfect. My husband and I were extremely satisfied with everything. Our BBQ dinner (which you need reservations for) was our highlight for sure. We had the whole place to ourselves. Great food, incredible service and an incredible view. Again, we loved everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
easy parking, peaceful
Stayed 1 night in Aug 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lakeside room in one of the towers and it was great. The views from the balcony were amazing and we were lucky enough to even get a glimpse of Mnt Fuji on a clear day, along with some of the local flying squirels! The buffet food at the grill restaurant was great and the Onsen was a great experiance too! A great property we would highly recommend if you want a relaxing few days away from the hussle and bussle of the cities!
Stayed 2 nights in Aug 2025

8/10 Good

Irvin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Beautiful stay by Ashinoko lake

We stayed for one night in this hotel. Overall we had a great stay. The hotel is located in a very beautiful remote spot, just by the lake. We had a family room with lake view. The room was very spacious and spotless clean, however the furniture and decor were slightly outdated. We enjoyed the hotel amenities especially its beautiful onsen. The staff were extremely friendly and helpful. The only drawback was that everything was closed at 18:30 when we arrived, so we had to have dinner at the hotel, and had to finish within half an hour the extremely overpriced buffet dinner as they closed at 19:00.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was iimpeccable. Beautiful views, facility and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

10/10 Excellent

andres

The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience.
Stayed 1 night in Jul 2025

4/10 Poor

Adrian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Really large rooms and beautiful view of the lake. One of my favorite hotels. The free shuttle bus from the train station helps a lot.
Stayed 2 nights in Jul 2025

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

8/10 Good

Bijoy, Bothell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with my critic feedback first: the bathroom was like airplane bathroom. The entire room is so good, it has everything what you need , Including the clothes to go to Olsen, but the bathroom is very dated, small and crampy. Staff is 5/5. They want to make sure you are happy and comfortable - their hospitality is a role model for others. Location - the best! Walkable from Tori gate View - the best! Of the lake Ashiniko There are 3 hotels nearby , including a buffet place, where chef would come to you to explain the food for non jap customers, amazing. Overall , I think it’s a great hotel if you are not too bothered about bathroom.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful, so welcoming and with a calm ambience. The staff are exemplary, doing all they can to make your stay perfect. We ate at the Grill buffet bar and all food was well displayed and delicious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times.
Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent.
Stayed 1 night in Jun 2025

10/10 Excellent

Yaniv

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great hotel very special location
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Orlagh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were all excellent and went above and beyond to accommodate your needs. The views and scenery around the hotel are also stunning however the hotel itself is quite dated and while the food was really good, it was the most expensive we had in Japan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vedant

Stayed 1 night in Jun 2025

10/10 Excellent

Michael, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, classic hotel, care
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but slightly outdated hotel. Dining options after 4pm are extremely expensive, but food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel! The breakfast was amazing.
Stayed 4 nights in May 2025