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The Prince Hakone Lake Ashinoko

4.0 out of 5.0

Recent guest reviews

This is an exceptionally well located hotel on the shores of Lake Ashinoko in Hakone Japan with a lovely view of Mount Fuji. The rooms are spacious, well appointed and comfortable, especially the bathroom complete with both a soaking tub and a walk-in shower. The toilet is housed separately in its own room. The lobby of the hotel is gorgeous with high curved wood ceilings and the featured bronze work of Japanese artist Mitani Shin. The beautiful curved staircase in the main lobby cannot be missed! The low slung mid-century modern furnishings are placed in alcoves inviting intimate conversation. The art on the walls above each seating area is impressive from Miró to Jacquard and everything in between. The Onsen (hot spring) was clean and the outside bath was very pleasant. They have 100 yen massage chairs that will change your life. I took two 15-minute sessions for the equivalent of about one US dollar each. The hotel buffet was very good; especially noteworthy are the homemade gelato and the cappuccino maker. And the onsite clothing and gift shops are a real treat and the quality is excellent. Stay a minimum of two nights at this lovely place in Hakone!

Hotel is very big and with a great great view of lake ashi.. the staff is super friendly.. the room is big and the room view is very nice.. they have rooms for 4 pax.. so very comfortable hotel for family.. they have a massage chair for 100 yen per 10 minutes if you feel tired.. ans what i love the most is their onsen facilities.. they have outdoor and indoor onsen (must try during the snowy day.. the view is very nice) definitely will come back again to this hotel..

We stayed here for 2 nights. Our room was over looking the lake and we could see Mt.Fuji when there's no clouds. Beds were comfortable but carpet in our room need to be replaced. I liked bath tub and shower was separated. Public bath was so peaceful and relaxing. To get here, was tricky, because we didn't drive. We missed last bus to this hotel at Odawara station(around 7pm is the last bus) so we took another bus till Kowakien then we took taxi. Thats only way to come to Hotel(if you don't have car) at night time except bus. When we get there around 8pm, we were hungry so wanted to order room service but poor selection(i thought there was japanese restaurant but not really japanese food selection) so ended up not eating that night. There is no convenience store near by and all restaurant was closed by 8:30(or you have to make reservation). Breakfast buffet in the morning was okay, not so many selection. To get to Moto Hakone, its so limited. Only few buses go there and not frequent. We were quite disappointed that it was inconveniently located for who doesn't drive. It's great place to relax, we rarely saw other guest(probably 3 or 4 people other than us) during our 2 nights stay however we wanted to go around and explore the town so it wasn't something we were looking for. It is luxury hotel but I rather stay somewhere bit more convenient for this price....

The hotel abuts the Lake, which makes for a pleasant view, but my room promised a view of Mount Fuji, and I could see it only by leaning out from the balcony railing and through a small grove of cedar trees. The building are architecturally unique, several round buildings connected by walkways and more conventional buildings. I found it confusing to navigate. The room was overheated, and wifi was wobbly and unpredictable (you could read emails okay but streaming was impossible) and there were no English language tv channels. All in all it's a lovely location, but the hotel itself is merely average and aging.

A disappointment. We booked this hotel for our last day of our trip to Japan for some spa and relaxation. We were three adult American women. Hakone seems like an area not frequented by foreigners, just Japanese as a get-away spot. There is not much shopping or restaurants in town which is too far to walk to. . Shuttles ran from hotel once/ hour to the town. There was only 1 decent shop to get coffee and a pastry in town. Otherwise, nowhere to get a cup of Joe in the morning. Tea- yes! The biggest drawback is the lack of things to do and condition of the hotel. The two hotel restaurants open were only for breakfast as an expensive buffet only for for 2,800JPY. We discovered after a day at the hotel that there were shops downstairs. We were not made aware of all the hotel had to offer and most everything is in Japanese. The staff barely speaks English. This place overlooks the lake which is why the 2 stars. Despite hotel on water and our room was spacious with a lake view, the hotel has probably not had a remodel since the 70s and had a dirty moldy shower. Ick. Carpet was dirty in places and looked new in other halls so perhaps they are starting a long overdue update? Hall walls and woodwork looked worn. Walls thin so we could hear the children playing in the room next to ours. Hotel staff did a good job quieting them though. The spa was dated as well. There are nice onsens for those wishing to experience. Spa and our hotel rooms were clean though but again so old looking. Everyone in our group complained of the uncomfortable pillows. We never could figure out the heating and room was hot.

The Prince Hakone is a gorgeous hotel right on Lake Ashi and a 2-minute walk from the Hakone Komagatake Ropeway. It features outdoor hot springs and several fancy restaurants ($100-$150 per person for dinner). It's right along the lake, so the view is gorgeous. The only downside is that being next to Lake Ashi, it is somewhat far from other attractions aside from Mt. Kmoagatake, although they offer free shuttles around the lake, and even a free shuttle to and from Odawara station. They are pretty strict on reservations, so make sure you make your reservations for the actual number of people who will be staying in the room.

Hotel is ageing but still graceful, and the staff is polite as always. Food at Nadaman is fantastic - authentic, elegant, delicious. Lunch sets are great value but dinner sets are expensive... opt for the a la carte menu instead. The manju (dumplings) and soba are really good. Nice views of the lake and Mount Fuji on a clear day. Need a car to get around the area - there is nothing around it within walking distance except for one Chinese restaurant.

We only stayed one night but wish we stayed longer! Staff were respectful, friendly and polite. Views from the garden room are stunning and rooms were very large. Rooms could use a decor update but not massively. Very impressed

The Hotel was in a perfect location. The rooms were large with a beautiful bathroom. The bathroom had a separate shower.The food was excellent. The choice at breakfast would suit everyone. If you had special needs the staff were very quick to help you.

Like with many older large established group hotels this location has Amazing Potential but lacks attention from its group. Its 80% there and 20% short. Unremarkable but clean practical large rooms. The Beautiful Onsen is large relaxing and comfortable. Very Clean. Good if you drive or if you will spend a few days walking the Gorgeous Area. Not recommended if youre there just overnight and are taking a bus or taxi ( its not close enough for walking to lunch or dinner out of the hotel).

144 Moto-hakone Hakone Kanagawa-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Concierge services

The Prince Hakone Lake Ashinoko places you within a 5-minute walk of Hakone Komagatake Ropeway and Hakone-en Aquarium. This 134-room, 4-star aparthotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a spa tub. It's on a lake and also close to Hakuryu Shrine and Hakoneen Golf Course.


This aparthotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


All 134 air-conditioned apartments feature private yards, refrigerators, and minibars. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Other standard amenities include coffee makers, safes, and phones.

Property features

The Prince Hakone Lake Ashinoko features a spa tub, a steam room, and free WiFi in public areas. There's free parking and a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this hot springs aparthotel include 11 meeting rooms, conference space, and a library.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 541 reviews