See all properties

The Prince Hakone Lake Ashinoko

4.0 star property
Lakefront hotel with 3 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Hot springs
3 restaurants, breakfast served
Superior Twin Room, Non Smoking, Annex Building | View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Spa
  • Housekeeping

Explore the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Hakone Shrine
    ‪3 min drive‬
  • Lake Ashi
    ‪4 min drive‬
  • Hakone Kowakien Yunessun
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, Non Smoking, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Twin Room, Non Smoking, Lake View | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(19 reviews)
  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 435 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Fireworks Viewing Stay by Lake Ashi" Superior Twin Room (1-4 use) Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Fireworks Viewing Stay by Lake Ashi" Superior Twin Room (1-4 use) Non-Smoking

  • 431 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Fireworks Viewing Stay by Lake Ashi" Garden view twin room (1-3 use) Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Fireworks Viewing Stay by Lake Ashi" Garden view twin room (1-3 use) Non-Smoking

  • 409 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Forest View Twin Room Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Forest View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room with Lake View Non smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room with Lake View Non smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Non smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room Non-smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite Room Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Annex Building Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room Annex Building Non Smoking

  • Sleeps 4
  • 2 Double Beds

Twin Room with Mt. Fuji View

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Hakone

Located in Motohakone within a 5-minute walk of Hakone Komagatake Ropeway, The Prince Hakone Lake Ashinoko is within a 15-minute stroll of Hakoneen Golf Course. This 134-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Hakone Shrine - 3 min drive - 1.7 miles
  • Lake Ashi - 4 min drive - 1.7 miles
  • Hakone Kowakien Yunessun - 9 min drive - 5.8 miles
  • Hakone Ropeway - 9 min drive - 4.2 miles
  • Hakone Open Air Museum - 10 min drive - 6.2 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬5 min drive
  • ‪Bakery&Table箱根 - ‬5 min drive
  • ‪深生そば - ‬5 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪あしのこ茶屋 - ‬5 min drive

About this property

The Prince Hakone Lake Ashinoko

Lakefront hotel with 3 restaurants and a full-service spa
A full-service spa, a sauna, and free WiFi in public areas are featured at The Prince Hakone Lake Ashinoko. There's free parking and a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this hot springs hotel include free newspapers, a terrace, and laundry facilities.
LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA LA PAIX（スパ・ラ ペ） has 1 treatment room. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Property amenity

Hakone Ashinoko Hanaori

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,292 reviews
Hakone Ashinoko Hanaori

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is free cancellation available at The Prince Hakone Lake Ashinoko?

The Prince Hakone Lake Ashinoko provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on Jul 8, 2025 start from $184.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Prince Hakone Lake Ashinoko?

This hotel is situated in Motohakone, just steps from Hakone-en Aquarium and Hakone Komagatake Ropeway. You'll also find Lake Ashi and Hakone Shrine within a short drive.

Is parking available on site at The Prince Hakone Lake Ashinoko?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Prince Hakone Lake Ashinoko?

SPA LA PAIX（スパ・ラ ペ） is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does The Prince Hakone Lake Ashinoko feature a casino on the premises?

No, The Prince Hakone Lake Ashinoko doesn't have a casino.

Will I find an indoor pool at The Prince Hakone Lake Ashinoko?

No, there is no indoor pool at this hotel.

Is The Prince Hakone Lake Ashinoko a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including in-room massages as well as 3 restaurants and a full-service spa.

Does The Prince Hakone Lake Ashinoko have a hot tub?

No, but this hotel does have on-site hot springs.

Does The Prince Hakone Lake Ashinoko feature a restaurant that includes a breakfast menu?

Yes, The Prince Hakone Lake Ashinoko has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Prince Hakone Lake Ashinoko allow pets to stay for free?

No, pets aren't allowed at The Prince Hakone Lake Ashinoko.

Does The Prince Hakone Lake Ashinoko have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Prince Hakone Lake Ashinoko?

Yes, some guestrooms at this hotel offer a lanai where guests can enjoy lake or garden views.

Does The Prince Hakone Lake Ashinoko host weddings?

Take advantage of the wedding venue at The Prince Hakone Lake Ashinoko if you plan to say "I do" during your trip.

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 765 reviews
Rating 8 - Good. 253 out of 765 reviews
Rating 6 - Okay. 64 out of 765 reviews
Rating 4 - Poor. 29 out of 765 reviews
Rating 2 - Terrible. 20 out of 765 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool onsen
Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside location with a wonderfully relaxing onsen. The food was outstanding and service was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Doris, Fairfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Very quiet and scenic setting. Loved our room and staff. Not many food options, hotel food overpriced.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Beautiful Views

The hotel offers a shuttle service that picks you up from the train station, which is convenient. However, it doesn’t provide any guidance for visiting Mount Fuji, so we had to navigate on our own using the Hakone Travel Pass. It would have been much easier if there had been a tour guide or tourist bus that took us directly, even if we had to pay for it. Another area for improvement is the internet, which was a bit unreliable and sometimes cut out at night. The room was comfortable but could use some improvements. It featured an electric kettle and a fridge, which were great for enjoying tea in the evening. The onsen was excellent, with wonderful hot spring water, although the facility could benefit from some updates and a bit more attention to its decor. Overall, the experience was great. The hotel offers stunning lake views with a glimpse of Mount Fuji, but if you want a closer view, the hotel doesn't provide any services to help with that. As foreigners, we were unable to rent a car, so we had to rely on local transport in Hakone, which made getting around a bit slower. Still, everything was overall very good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very relaxing. Staff so helpful with excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leilei, Sunnyvale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Dec 2024

8/10 Good

Annan

Liked: Staff & service
Need some transportation to attractions
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen
Stayed 2 nights in Dec 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

peachaya

Stayed 2 nights in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our accommodation was wonderful with friendly and helpful staff. However, the price tag of their Japanese style restaurant was overly priced. For example, a small plate of tempura was around $25 USD. We ordered our dinner a La carte and was 19,000 yen, around $122 USD. If we had done a set menu, average price would have been over $120/pp. The highlight was a 3 minute walk to the doorway to the view of Mt. Fuji, about 1800 yen/pp. we had great opportunity for pictures!
Stayed 1 night in Dec 2024

10/10 Excellent

Fangqiu, Newmarket

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decoration, friendly staff, decent food, good facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marina

Stayed 2 nights in Nov 2024

10/10 Excellent

Fabian, anacortes

Traveled with group
Liked: Cleanliness, amenities
Location, bfast, hospitality
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jazzlyn

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

WEIJUN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Qiuyi

Stayed 1 night in Nov 2024

8/10 Good

Christian

Stayed 1 night in Nov 2024

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in Hakone. Staff was excellent. Food good. Transportation by hotel worked well.
Stayed 3 nights in Nov 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice stay

We stayed here at the end of our Japan trip. The service was incredible, everyone was hopping up to help whenever we needed. Huang at the bell service specifically was very helpful to us. She helped us from start to finish. Food is expensive and there really isn’t another breakfast or dinner option around as most restaurants nearby close at 3-4pm. The food was good but not sure about value there. The room was spacious and there was a king bed which is hard to come by in Japan so we enjoyed that. The decor is definitely dated but from what we saw, majority of the clientele are older folks so they probably enjoy it. Atmosphere was very relaxing and we saw Mount Fuji everyday of our trip from the lawn of the hotel. There’s a free shuttle from Okawara Station, just be sure to book in advance on their website and there’s also a free shuttle to and from the town area of Hakone each day which was fabulous. Overall a nice stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Farida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and recharge.

Great hotel, nice and beautiful location, friendly and helpful staff. The amenities are a little outdated, but feels very authentic and everything works well.
View of mount Fuji from a room balcony
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly five star accommodation in an immaculate setting. The level of service is actually six star. The hot springs (Onsen) were well kept and stocked with soaps and lotions and grooming aids. We dined at the well stocked buffet because we were there for one night but a longer stay would have included the French and Japanese cuisine.
Stayed 1 night in Nov 2024

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Nov 2024