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Hotel Kajikaso

4.0 star property
Boardwalk/promenade ryokan with spa services and a restaurant

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Photo gallery for Hotel Kajikaso

Riverside Japanese-Western Style room with Open Air bath, Half Board | Down comforters, free minibar, in-room safe, free WiFi
Reception
Riverside Japanese-Western Style room with Open Air bath and Terrace (hiten), Half Board | Down comforters, free minibar, in-room safe, free WiFi
Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board | Down comforters, free minibar, in-room safe, free WiFi
Riverside Special Japanese-Western Style room with Indoor Bath (taikan), Half Board | Down comforters, free minibar, in-room safe, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311
  • Tenzan Onsen
    ‪4 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Hakone Kowakien Yunessun
    ‪12 min drive‬

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Room options

View all photos for Riverside Japanese-Western Style room with Indoor bath (manyou), Half Board

Down comforters, free minibar, in-room safe, free WiFi

Riverside Japanese-Western Style room with Indoor bath (manyou), Half Board

  • River view
  • 689 sq ft
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Riverside Japanese-Western Style room with Open Air bath and Terrace (hiten), Half Board

Riverside Japanese-Western Style room with Open Air bath and Terrace (hiten), Half Board | Down comforters, free minibar, in-room safe, free WiFi

Riverside Japanese-Western Style room with Open Air bath and Terrace (hiten), Half Board

  • River view
  • 818 sq ft
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Riverside Special Japanese-Western Style room with Indoor Bath (taikan), Half Board

Riverside Special Japanese-Western Style room with Indoor Bath (taikan), Half Board | Down comforters, free minibar, in-room safe, free WiFi

Riverside Special Japanese-Western Style room with Indoor Bath (taikan), Half Board

  • River view
  • 1163 sq ft
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Japanese-Style Superior Room with River View, Half Board

Japanese-Style Superior Room with River View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese-Style Superior Room with River View, Half Board

  • River view
  • 474 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board

  • City view
  • 753 sq ft
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board

  • River view
  • 753 sq ft
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Riverside Japanese-Western Style room with Open Air bath, Half Board

Riverside Japanese-Western Style room with Open Air bath, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Riverside Japanese-Western Style room with Open Air bath, Half Board

  • River view
  • 495 sq ft
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Japanese Style Room with 10 tatami mats, River View, Half Board

Japanese Style Room with 10 tatami mats, River View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese Style Room with 10 tatami mats, River View, Half Board

  • River view
  • 398 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Cityside Japanese-Western Style room with Indoor bath (hisyou), Half Board

Down comforters, free minibar, in-room safe, free WiFi

Cityside Japanese-Western Style room with Indoor bath (hisyou), Half Board

  • 689 sq ft
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Japanese Style Room with Open-air Bath, Half Board

Japanese Style Room with Open-air Bath, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese Style Room with Open-air Bath, Half Board

  • River view
  • 517 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with 12.5 tatami mats, River View, Half Board

Japanese Style Room with 12.5 tatami mats, River View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese Style Room with 12.5 tatami mats, River View, Half Board

  • River view
  • 517 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with City View, Half Board

Japanese Style Room with City View, Half Board | Down comforters, free minibar, in-room safe, free WiFi

Japanese Style Room with City View, Half Board

  • City view
  • 398 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room, No Meal

Twin Room, No Meal | Down comforters, free minibar, in-room safe, free WiFi

Twin Room, No Meal

  • 70 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room No View

Down comforters, free minibar, in-room safe, free WiFi

Twin Room No View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Street side - Japanese style Room 10 Tatami mats

Dining | Breakfast and dinner served, Japanese cuisine

Street side - Japanese style Room 10 Tatami mats

  • Sleeps 5
  • 5 Twin Futons

View all photos for River side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

Interior

River side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for River side - Japanese style Room 12.5 tatami mats

Interior

River side - Japanese style Room 12.5 tatami mats

  • Sleeps 6
  • 6 Twin Futons

View all photos for River side - Japanese style Room 12 Tatami mats

Interior

River side - Japanese style Room 12 Tatami mats

  • Sleeps 6
  • 6 Twin Futons

View all photos for Street side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

Down comforters, free minibar, in-room safe, free WiFi

Street side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for River side - Japanese Western Style Room with Twin Bed Room

Down comforters, free minibar, in-room safe, free WiFi

River side - Japanese Western Style Room with Twin Bed Room

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for River side - Japanese style Room 10 Tatami mats

View from property

River side - Japanese style Room 10 Tatami mats

  • Sleeps 5
  • 5 Twin Futons

View all photos for River side - Japanese style room with Free flowing outdoor bath

Interior

River side - Japanese style room with Free flowing outdoor bath

  • Sleeps 6
  • 6 Twin Futons

About the neighborhood

Hakone

Located in Yumoto, Hotel Kajikaso is adjacent to Hakone Toy Museum and within a 10-minute stroll of Sounji Temple. This 73-room, 4-star ryokan has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Gyokuren Shrine - 10 min walk - 0.5 miles
  • Tenzan Onsen - 4 min drive - 1.1 miles
  • Hakone Open Air Museum - 11 min drive - 5.2 miles
  • Hakone Kowakien Yunessun - 12 min drive - 5.5 miles
  • Lake Ashi - 19 min drive - 10.4 miles

Getting around

  • Hakone Yumoto Station - 4 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 83 min drive

Restaurants

  • ‪山そば - ‬2 min walk
  • ‪はつ花そば 新館 - ‬4 min walk
  • ‪日清亭本店 - ‬2 min walk
  • ‪画廊喫茶 ユトリロ - ‬2 min walk
  • ‪箱根てゑらみす - ‬3 min walk

About this property

Hotel Kajikaso

Boardwalk/promenade ryokan with spa services and a restaurant
Guests of Hotel Kajikaso enjoy access to free WiFi in public areas, spa services, and coffee in a common area. Free parking is available if you drive. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this hot springs ryokan include an arcade/game room, free newspapers, and a terrace.
50-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer spring water baths, hair dryers, and free toiletries. Free minibar items, refrigerators, and coffee makers are other standard amenities. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Hot springs

Hakone Pax Yoshino

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 508 reviews
$205 nightly
The price is $227
May 26 - May 27
All taxes and fees included in total
Hakone Pax Yoshino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Kajikaso Hakone
Hotel Kajikaso
Kajikaso Hakone
Kajikaso
Hotel Kajikaso Ryokan
Hotel Kajikaso Hakone
Hotel Kajikaso Ryokan Hakone

Frequently asked questions

Is a free cancellation option available at Hotel Kajikaso?

Hotel Kajikaso offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kajikaso?

As of May 14, 2025, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on May 24, 2025 start from $955.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Kajikaso?

This ryokan is situated in Yumoto, just steps from Hakone Toy Museum and Sounji Temple, and within a short walk of Tamadare Falls. You'll also find Gyokuren Shrine and Tokoan Kumano Gongen less than a mile away.

Is there parking available at Hotel Kajikaso?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hotel Kajikaso?

Spa services at the ryokan include massages.

Does Hotel Kajikaso have a casino?

No, Hotel Kajikaso doesn't have a casino.

Will I find an indoor pool at Hotel Kajikaso?

No, there is no indoor pool at this ryokan.

Is Hotel Kajikaso good for couples?

This riverfront ryokan offers plenty of amenities for couples including a bar, a restaurant, and hot springs.

Does Hotel Kajikaso have a hot tub?

No, but this ryokan does have on-site hot springs.

Does Hotel Kajikaso feature a restaurant that includes a breakfast menu?

Yes, Hotel Kajikaso has 2 cafes, and serves breakfast for a surcharge.

Will Hotel Kajikaso allow pets to stay free of charge?

No, pets aren't allowed at Hotel Kajikaso.

Does Hotel Kajikaso have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Can I book a room with a balcony at Hotel Kajikaso?

No, at Hotel Kajikaso, there aren't any accommodations that list a balcony.

Hotel Kajikaso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 286 reviews
Rating 8 - Good. 98 out of 286 reviews
Rating 6 - Okay. 25 out of 286 reviews
Rating 4 - Poor. 10 out of 286 reviews
Rating 2 - Terrible. 5 out of 286 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, amenities
The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Jennifer, Seattle

Traveled with family
Liked: Cleanliness
The property was very clean but was rather tired and worn considering the price. The room was rather musty smelling and the bathroom outdated and basic. I have a severe Shellfish Allergy which I notified the property of the day before arrival (as required). At check in I was assured they knew but at our included dinner there were multiple shellfish included in 2 courses. We checked out first thing in the morning and passed on the included breakfast. Needs improvement.
Stayed 1 night in Jan 2025

10/10 Excellent

Wen

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Traditional Japan culture experiences

Good place to stay at Hakone area. Close to station and Main Street.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jing

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay is very bad. When we arrived at 7:45pm, we were told that we will not get our dinner because the dinner cut off time is 7 pm. When I made the reservation, there is nothing to advise us that the dinner cut off time is 7 pm. If we knew the cut off time is so close to our arrival time, I would not pay for the room and half board. At the check in, I was given a piece of instruction and it clearly stating that the dinner close at 9 pm. Nothing stated that dinner cut off time at 7 pm.
Stayed 1 night in Dec 2024

10/10 Excellent

xun

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle-joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic

It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen
Stayed 2 nights in Oct 2024

10/10 Excellent

xun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Linney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great traditional Onsen experience in Hakone

Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons.
Private outdoor hot bath
Room included both beds and tatamis
Great view of the river from room
Delicious kuroge beer for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

hyung chul

Liked: Cleanliness
G[d
Stayed 3 nights in Sep 2024

8/10 Good

JIANING

Traveled with family and small children
Liked: Cleanliness, staff & service
Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.
Stayed 1 night in Aug 2024

10/10 Excellent

Jinsong

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the facility and service are top notch
Stayed 1 night in Jun 2024

10/10 Excellent

Betty

Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Duyen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great traditional Japanese experience
Stayed 2 nights in May 2024

10/10 Excellent

Carlotta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Stayed 2 nights in May 2024

10/10 Excellent

Penny

Stayed 2 nights in Apr 2024

10/10 Excellent

Tommy Koh Siong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Virginia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our private open air onsen and the river view! The Japanese beds were surprisingly very comfortable!
Stayed 1 night in Jul 2023