We stayed here as an overnight on our way to Gulf Shores. The hotel is brand new and the staff gave true Alabama hospitality. The included drinks and dinner and breakfast were all excellent. We will stay here again next year.
Great room with an exceptionally comfortable bed. The room and bathroom were both spacious. Nice touch to have the bath and shower separate. A complimentary robe and slippers were made available upon request. The staff members were very accommodating, quick and polite. I did note to the hotel upon ...
We love Embassy and this one was pretty typical of what to expect but this one did not seem as friendly as others we stayed in. The bathroom floor could have been a little cleaner but the room was good. The breakfast was very good and the manager reception was also good with the staff keeping up ...
We had issues with teens partying in the next room. They were blasting music and when we complained to the hotel they got upset and started knocking on our door and running. The night eventually got quiet and we were able to sleep. The staff all around the hotel was so nice that we were able to overlook ...
I stayed in this hotel twice. Both times it was just for one night and it worked great for that purpose. Was a bit alarmed by reviews about roaches, but I did not see any (might be a summer time issue, but not winter). Check-in and out was great, staff very pleasant and helpful. Room was big and ...
Very nice, close to Huntsville Hospital. Of the 3 hotels close to hospital this is the cheapest and just as nice. Stayed 2 nights waiting on a Grandbaby and had an excellent stay. Convenient, safe, clean and nice. Would recommend and definitely stay again.
Upon walking into room was terrible musty smell, the hair dryer and it’s holder were off the wall lying on bathroom sink, shower curtain all moldy on bottom, 5 tissues left in tissue box, toilet rim very disgusting, very few channels on tv, no coffee pot in room, breakfast extremely minimal, fire ...
The suite was quite nice. Very rooming and generally had all of the amenities. Just a little bit dirty but not too bad. Unfortunately, the staff must have been recruited straight from the housing projects.
Beautiful, large aquarium at front desk. Comfortable bed, clean room & pleasant breakfast area.
My family stayed in a suite for 15 nights. In that time, I experienced some of the worst housekeeping service in my whole life. There were signs posted in the suite that indicated the room would be cleaned everyday and that bed linens would be changed 2x weekly, but that is not what happened. Our daily housekeeping service consisted of a housekeeper asking if we need anything, and if we said yes (ie. we needed trash emptied and towels changed), the housekeeper would tell us to bring the trash to the door and bring all the towels to her and she'll give us new ones. It also would've been nice if housekeeping did a thorough cleaning like they're supposed to. Our bathroom wasn't cleaned but maybe a couple times during our stay, and linens got changed maybe once and that's only because our baby had an accident on them. Completely useless service. Other than that, the hotel is in a perfect location, the size of the room and its amenities were comfortable, and the breakfast was great.
friendly staff, very helpful for a business traveler to the area!
All good, except the sofa pullout mattress was unusable. Such poor quality should not allow a hotel to assert it has a sofa bed for another guest. Instead, the guest slept on the couch. If a hotel does not provide a mattress that it’s own staff or executives would sleep on, then it shouldn’t advertise that it has a satisfactory pullout sofa.
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