The AC unit took to long to get cool The bathroom door has a crack in the bottom
Staff was friendly...room smelled moldy and bathroom had mold in and around tub/shower. Toilet took 6+ flushes to clear
Staff was very friendly and they had a decent free breakfast. The outlets in the bathroom area didn't work. There were toe nail clippings on the floor and one clipping in-between the sheets. The shower and tub had mildew. One of the towels was dirty. We expected this place to be old and outdated based on the cheap price but the toe nails were not expected.
I reserved a non-smoking room, but all they had when I got there was a smoking room, so I did not stay there.
The rooms were nice and the staff was great. I enjoyed the breakfast. It was a pleasant stay
Great staff!!! Easy check in. Room was clean and my dogs loved it. I was madder feel very comfortable.
We chose this hotel for its location (were attending an event in the area). It seems to be very busy, so though I booked a non-smoking room, when we arrived only smoking rooms were available. I guess it's fair since the smoking preferences are not guaranteed, it's just never happened in other hotels I booked. The room looked fairly clean but after walking on the carpet in white socks the socks became black... The shower is built for shorter people (like me) and DH had to bend down to get under the shower head. No fridge in the room was a surprise, as it's such a common thing to have in local hotels - but again, I should have looked closer at the hotel description when I was booking. Now, two reasons why I would stay again. 1). The check-out is at noon, as opposed to standard 11am. We really appreciated that extra hour. 2) ROACH-FREE! I've seen so many reviews of other hotels mentioning giant roaches, which are way too common in Alabama in the summer. We stayed in mid-June and there was no roach in sight. For that alone, I would go back, even though I did have to launder all our things including travel bags immediately upon return, as they reeked of smoke. Also, I liked that it was fairly quiet, despite of being fully booked.
Hotel staff was extremely nice. So my complaint isn't staff related. My out-of-town family and I, rented 4 rooms. All rooms smelled bad!. The hotel is old, mold on bathroom walls, bathroom floors were dirty, box springs we're visible dirty. I would not stay here again.
Old, clean and cheap; a great value.Next door to Danny's and with in a mile of every popular restaurant you can think of.
Nice staff but you get what you pay for as far as the room goes.
Plumbing was terrible. Showers and sink were clogged. Shower curtain was dirty. Room and bathroom were dusty and the previous guest’s hair was all over the sink and in the shower. Bath tub was uneven and loose so it felt like I was surfing in the shower. Laid towels in the tub so I wouldn’t have to stand in there with my bare feet. Disgusting overall.
Room was clean, fridge was cold, has a microwave, doorfront parking. However, no hair dryer and few extra electric outlets.
Reserved non smoking, gave me smoking. Cancelled reservation then and went to another hotel
Great front desk staff, but does get overbooked and unable to do maid service one day. People who stay there are nice and very considerate, even when young students traveling in large groups. Part of a bundled page deal and so the price was right. The accommodation s themselves were not the best. The rug is sticky and the structure shows heavy signs of termite damage.
We book la Quintana for every family reunion and this was not the same I hated it it was like a side of the road motel instead of a hotel.while there I saw a john beat up a prostitute and take his money back after running from one of the rooms over to the dennys the day we checked in we were greeted in the lobby by some drunk guy talking about he was in the presidential suite and by god there is not one and the shower was hanging off the wall the tub was dirty this was a horrible place unless you are on drugs and tricking oh and did I mention the 2 meth heads that had the room right under us that had the nerve to complain because we were outside talking and laughing loud. Never stay there ever it is horrible
Location needs renovation desperately. Mattresses were worn out and sunk in the middle. Microwave had a glass tray that did not fit. Grout in bathroom shower was missing or black in spots. Shower head was placed low so anyone over 5'0" would need to squat down to wash hair. Hot and cold plumbing were loosened from the wall and pipes would come out of the wall when shutting off water. Outside room door had to be pushed hard to close.
University of Alabama-Huntsville is within 2 miles (3 km) of La Quinta Inn by Wyndham Huntsville Research Park while other popular attractions such as US Space and Rocket Center are within 3 miles (5 km). This 130-room hotel welcomes guests with in-room amenities like sitting areas, coffee makers, and flat-screen TVs.
All 130 air-conditioned accommodations feature sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and ironing boards are other standard amenities.
At La Quinta Inn by Wyndham Huntsville Research Park, guests have access to free WiFi in public areas, conference space, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This smoke-free hotel also has a TV in a common area.
The AC unit took to long to get cool The bathroom door has a crack in the bottom
Dear Valued Guest, I am very sorry to learn that you experienced difficulty with your air conditioner. Thank you for alerting us to this matter, I'll be sharing your remarks with our staff so that we may make the necessary improvements. We value feedback from our guests and I'd like to express my thanks for yours. You've presented us with an invaluable opportunity for growth.
Staff was friendly...room smelled moldy and bathroom had mold in and around tub/shower. Toilet took 6+ flushes to clear
Dear Valued Guest, Thank you for sharing your experience at our property. I'd like to apologize that we fell short of your expectations. You have presented us an opportunity for growth that you can rest assured we will seize. I'm going to share your remarks with our team so that we address the issues you experienced. Thank you for your time.
Staff was very friendly and they had a decent free breakfast. The outlets in the bathroom area didn't work. There were toe nail clippings on the floor and one clipping in-between the sheets. The shower and tub had mildew. One of the towels was dirty. We expected this place to be old and outdated based on the cheap price but the toe nails were not expected.
Dear Rhonda, Thank you for sharing your rating and feedback. Please accept my sincere apology that you experienced anything short of your expectations and our best. I'm taking your remarks and sharing them with our team to prevent a similar occurrence in the future. We as a staff are collectively sorry and can assure you we will be better for your time and effort to alert us to how your stay was. Thank you, again, for your time.
I reserved a non-smoking room, but all they had when I got there was a smoking room, so I did not stay there.
The rooms were nice and the staff was great. I enjoyed the breakfast. It was a pleasant stay
Great staff!!! Easy check in. Room was clean and my dogs loved it. I was madder feel very comfortable.
Thank you for sharing your experience with our property!! I am pleased you and your dogs enjoyed a great stay with us! We hope to see you again soon.
Dear Valued Guest, Thank you for your rating. I would like to apologize for the aspects of your stay that fell short of your expectations and our best. We strive to provide each of guests the best stay possible and will strengthen our commitment from here.