My fiancé and I arrived from NYC to find out we where being placed in a double bed smaller room. I paid/booked a king suite upper level it was suppose to be a special night pretty much ruined our night. Staff was unpleasant and seemed irritated I was upset that they changed/double booked my room! ...
The hotel was in a great location. It was close to all the main attractions in Mystic and most places were within walking distance. I was disappointed with the overall condition of the building. It was dated and in need of upgrading. The rooms were clean but they certainly did not sparkle. It was ...
No frills hotel in the process of being renovated. No breakfast but who cares,Dunkin donuts is across the parking lot. Large rooms, extremely comfortable bed,great quality pillows. 5 minutes to the aquarium.For the cheap money,you won't find a better room close (10 minutes ) from downtown Mystic. ...
It was a little difficult to find the entrance so approach slowly or you will pass it, but once there you will be pleasantly surprised. Front desk staff will greet you and there is lemonade and cookies in the lobby daily; take a swim in the warm indoor pool and enjoy the outdoor Jacuzzi; take a stroll ...
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Room had comforts of home microwave, coffee maker, refrigerator, iron, iron board and hair dryer. Room was clean and comfortable. Was a little nervous after reading the reviews. But we had no problems. Staff was helpful and courteous. Hotel is near restaurants, grocery stores and beaches. Pool was clean. Breakfast was good.
The staff is always friendly and helpful. Always maintenance going on when I stay there. Tell's me they keep up with the place and update. King size beds are the best. Rooms are clean. Have stayed there a few times and will again. Rooms are clean and nice big t v. Close to everything you could need. Thanks.
Drove all night and arrive at five in the morning. I reservation wasn't until later that day. Checked in and asked if there was anyway we could get a room as we were tired and I would pay for it if I had to. The distaff said they didn't know if I would need to pay for it but they would check with the manager and let me know. But they provided me the room. When I went down to check after we had slept they said that they were only going to charge me a minimal fee for the extra time we had the room. Excellent service
Would stay again. East ride to the ferry dock, friendly staff.