tv inop. no remote. could not fix tho i told them that the hdmi cabling was missing. staff made effort but did not listen. trash everywhere in the lot. ppl without mask in hotel. no coffee in our room. flag in lobby was askew and backwards - somebody train on this pls.
The price was excellent, the location was good for where I needed to go. I will definitely be back if I am ever in the area. Thank you!
This was a newer property and all was clean. Breakfast was good too!
The staff was very friendly upon check-in. My teenagers loved the free cookies in the lobby and we enjoyed the pool and hot tub (temperature was perfect). The hotel was very quiet which made our stay enjoyable. One of my kids said it felt like we were staying in a big house because of the fireplace and staircase in the lobby. There was plenty of items to choose from at breakfast and the staff was attentive to when the items were getting low. What I ate tasted pretty good as far as hotel breakfasts go. When I'm in Grand Rapids again I will consider staying here again.
Room comfy. Staff perfect. Breakfast great. A great stay. I will return.
The breakfast was very good. Lots of choices. Good location. Close to freeway.
We were only there a short time but the staff was eager to make sure we were comfortable.
Pet friendly was great. Near exit to outside green areas.
All good Cookies in the afternoon for a pick me up after a busy day
This hotel is a dump!! It is old and worn out, very dirty, and nothing seems to work - a big waste of time and money spent.
This property needs updating. The lobby was ok but hallways and rooms have a lot of wear and tear.
Clean and comfortable. Staff was great. Breakfast was great
Close to the airport. Friendly staff. Breakfast was great. Pool was a nice touch.
Located within 2 miles (3 km) of Patterson Ice Center, Country Inn & Suites by Radisson, Grand Rapids Airport, MI is within 3 miles (5 km) of Centerpointe Mall. This 60-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
All 60 rooms feature microwaves, refrigerators, and coffee makers. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
At Country Inn & Suites by Radisson, Grand Rapids Airport, MI, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
tv inop. no remote. could not fix tho i told them that the hdmi cabling was missing. staff made effort but did not listen. trash everywhere in the lot. ppl without mask in hotel. no coffee in our room. flag in lobby was askew and backwards - somebody train on this pls.
Good Morning, Thank you for your feedback if there is anything we can do, for you here at the Country Inn & Suites to make your stay more comfortable here at our hotel please let us know.
Guest left no context
The price was excellent, the location was good for where I needed to go. I will definitely be back if I am ever in the area. Thank you!
Justin, thank you for your feedback. We are glad you had an excellent stay.
This was a newer property and all was clean. Breakfast was good too!
Phil, thank you for your feedback. We are glad you enjoyed our breakfast buffet.
The staff was very friendly upon check-in. My teenagers loved the free cookies in the lobby and we enjoyed the pool and hot tub (temperature was perfect). The hotel was very quiet which made our stay enjoyable. One of my kids said it felt like we were staying in a big house because of the fireplace and staircase in the lobby. There was plenty of items to choose from at breakfast and the staff was attentive to when the items were getting low. What I ate tasted pretty good as far as hotel breakfasts go. When I'm in Grand Rapids again I will consider staying here again.
Dear Guest, On behalf of our entire staff we want to thank you for the glowing review. We are glad we met your expectation.
Guest, thank you for your feedback.
Room comfy. Staff perfect. Breakfast great. A great stay. I will return.
Guest, thank you for your feedback.
Guest, thank you for your feedback. We are glad we met your expectation.
The breakfast was very good. Lots of choices. Good location. Close to freeway.
Guest, thank you for your feedback.
Good afternoon, We are so sorry you had a bad experience here at the Country Inn & Suites, we take pride and making sure every guest is completely satisfied. Unfortunately, due to Covid there are some restrictions our hotel has to follow. I do hope you come back and visit us soon.