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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

View from room
Lobby
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed) | Frette Italian sheets, premium bedding, down comforters
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Jacques Cartier Park
    ‪1 min walk‬
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for King Room

Frette Italian sheets, premium bedding, down comforters

King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Suite with One Queen Bed and One Double Bed

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Refrigerator, River View

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Executive King Suite with River View

  • Sleeps 4

View all photos for King Room with River View

Interior

King Room with River View

  • Sleeps 2

2 Double Beds, Non-Smoking, River View, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, River View, Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Full Kitchen, Wi-Fi

  • Sleeps 2

Suite With 1 Queen Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Executive Room, Sofabed, Separate Living Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

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About the neighborhood

Gatineau

Located in Hull, Best Western Plus Gatineau-Ottawa Downtown is adjacent to Jacques Cartier Park and within a 10-minute walk of other popular attractions like Canadian Museum of History. This 133-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Jacques Cartier Park - 1 min walk - 0.1 miles
  • Canadian Museum of History - 5 min walk - 0.3 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • National Gallery of Canada - 15 min walk - 0.8 miles
  • Parliament Hill - 5 min drive - 1.4 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Bistro CoqLicorne - ‬13 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Riverwalk hotel with a fitness center and a 24-hour business center
At Best Western Plus Gatineau-Ottawa Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Frette Italian sheets and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 10 2025 to November 23 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2026-11-30, 575492

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

What is there to do within easy reach of Best Western Plus Gatineau-Ottawa Downtown?

This hotel is situated in Hull, just steps from Jacques Cartier Park, and within a 10-minute walk of Rideau Canal and Canadian Museum of History. You'll also find Byward Market Square and Parliament Hill within a short drive.

Will I be able to park at Best Western Plus Gatineau-Ottawa Downtown?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Gatineau-Ottawa Downtown have a casino?

No, Best Western Plus Gatineau-Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM. Note though that pool facilities will be unavailable from November 10 2025 until November 23 2025 (subject to change).

What do couples enjoy most about Best Western Plus Gatineau-Ottawa Downtown?

Amenities that appeal to couples at this riverfront hotel include a comfy mattress as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Best Western Plus Gatineau-Ottawa Downtown?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Gatineau-Ottawa Downtown feature a restaurant that includes a breakfast menu?

Best Western Plus Gatineau-Ottawa Downtown offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Gatineau-Ottawa Downtown allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Gatineau-Ottawa Downtown though service animals are welcome.

Does Best Western Plus Gatineau-Ottawa Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Gatineau-Ottawa Downtown?

The closest major airport to Best Western Plus Gatineau-Ottawa Downtown is Ottawa International Airport (YOW), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies at Best Western Plus Gatineau-Ottawa Downtown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or city views.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1006 reviews
Rating 8 - Good. 292 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 91 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Connor

Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

karen

Stayed 1 night in May 2025

8/10 Good

Thanh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. 30 minutes walk to the parliament hill. Jacques-Cartier Park is across from the hotel so bring your running shoes if you’re a runner.
Stayed 1 night in Aug 2025

8/10 Good

tracey

Traveled with family
Staff v efficient
Stayed 4 nights in Aug 2025

8/10 Good

Rufiya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff, parking was limited, clean room. Beautiful view from the riverside room
Stayed 1 night in Aug 2025

8/10 Good

Mélina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some parking in lot down the street.
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort

My Review

Our room was directly below loud smokers so we could not go on the balcony Our room thermostat did not work so by 830am it was 24degrees The elevators were too slow Parking was ridiculous and in unsafe areas and always full. Coffee machine was broken. We were extremely disappointed We will not return to this hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandria, Port Hope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly people
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the desk was Aaron. He was very helpful and ask any time he saw us how was our stay going. He was making sure our stay was going well. Aaron was also able to answer questions about the area. We enjoyed our stay and will return next time we go back. Thank You.
Stayed 3 nights in Aug 2025

4/10 Poor

Shirley

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hallway floor, our carpet floor and bathroom were dirty. Beddings and comforter were worn-out, like it’s been there forever. We arrived with used bar soap placed in unused plastic cup.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Owen

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 2 nights in Aug 2025

4/10 Poor

Elsa

Stayed 2 nights in Aug 2025

2/10 Terrible

Yvon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Yvon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for a night but not great

Just OK at best. Can notice an odd smell throughout the building. Carpets didn't feel clean and were loose and walls were visibly dirty. A/C in the bedroom didn't work but they did come quickly to fix it. Pool area was very hot and humid, and no towels were available.
Stayed 1 night in Aug 2025

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities
It is perfect!
Stayed 2 nights in Aug 2025

6/10 Okay

KAYLEE S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine i guess. Alot of work needs to be done. The pool was never clean you could see particals and hair in the water a the roof of the swimming area was herendous. Stayed for three nights and house cleaning came the day before checkout.
Stayed 3 nights in Aug 2025

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Immaculee

Traveled with family
Liked: Cleanliness, staff & service
Mon séjour était très excellent, je vous recommanderai mes proches .
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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