The hotel room I stayed in smelled pretty bad, had no screen in the window and a large burn mark on the floor. Worst of all my door wouldn’t close all the way. I didn’t realize this until the last night that unless you lock the deadbolt anyone could just walk into the room.
Hard to begin to say all the things wrong. Electrical outlets didn't work. Things painted over rather than fixed. Breakfast a joke. Hope to never stay in a Ramada Inn again!
We paid for a stay that "included breakfast". Hours listed from 6 am -9am. At 8 am, we go to the empty "breakfast" room with appliances like a mini fridge, toaster, oatmeal warmer, etc, with no food anywhere and no indication they've served anything for years. Cardboard boxes of supplies on the counters like it's used for storage. When we went to the front desk to ask about it, we were given each a water bottle and a packaged cookie or bar. This is NOT what we paid for, and i would have gone directly thru Ramada's website to buy the cheaper, non-breakfast rate had i known. (Orbitz listed only the rate that includes breakfast.) We also had a low-battery thermostat that kept resetting itself to put the heat to 78 degrees. However, the very helpful gentleman at the front desk came and replaced the batteries for us, so that was fixed. (I missed getting his name but it was 11/11/22.) Room was otherwise comfortable. McDonalds next door and Black Bear Diner just down the road, so you can certainly find breakfast, i just wish i hadnt gotten duped into paying for it.
Close to Customer, but train blowing horn all night
Police had to be called because of surly homeless people smoking crack just outside side entrance.
The place is old, carpet in main hotel is dirty in some areas, everything is closed, no breakfast dur to covid. Not woth $100 bucks, even cheaper hotels provide bottled water in my room not here.
I was scheduled for a flight to arrive at 10 pm but due to airline issue arrived Fresno about 3 am. I spoke to the front desk (Der) she was fantastic very assuring leaving a note for the shift change person - they had me all ready when I finally arrived checked in only taking a few minutes to get completed. My whole visit the staff was great!!! I would stay again next trip
We liked the room and the location. Did not like the breakfast and the printer did not work for us to print the boarding card
The facilities could be better maintained. The fountain out front is dried and and raggedy looking. The couch in my room was broken so you couldn't sit in it.
Very nice staff and pleasant room highly recommend this hotel 😊
Hotel was nice, bed was comfortable, room was clean.
nothing to say nothing to say nothing to say Nothing nothing nothing nothing nothing nothing
First room I was given hadn't been cleaned yet, trash all over floor. Moved to a different room which was clean. I stayed her to get some rest and an early start the next morning. Motel was just fine for doing that.
The chairs were visibly dirty. There were broken fixtures.
We only stayed overnight so I can't talk to much about the amenities but everything we experienced was very good. We checked in really late so we were tired but the man in the front desk was pleasant enough and got us checked in within a few minutes. The next day I asked if we could check out at 1:00 p.m. instead of 11:00 a.m. and they readily agreed with no extra charge so that was really nice. The breakfast had the usual offerings but the one plus was the hot mushroom soup which my husband loved! That was totally unexpected and made my husband's morning. It was also very close to Costco which was great because we were looking for one to gas up our car. Will definitely recommend!
The room was very small and not particularly clean. Breakfast options were more limited than I had experienced at other facilities. Entering the property is very difficult if you're entering from Route 99 during times of medium to high traffic.
Located within a 5-minute walk of Forestiere Underground Gardens, Ramada by Wyndham Fresno Northwest is within a 15-minute stroll of Island Waterpark. This motel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Ramada by Wyndham Fresno Northwest features an outdoor pool, a children's pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The hotel room I stayed in smelled pretty bad, had no screen in the window and a large burn mark on the floor. Worst of all my door wouldn’t close all the way. I didn’t realize this until the last night that unless you lock the deadbolt anyone could just walk into the room.
Hard to begin to say all the things wrong. Electrical outlets didn't work. Things painted over rather than fixed. Breakfast a joke. Hope to never stay in a Ramada Inn again!
We are sorry to hear we fell short of your expectations and hope we can better serve you in the future.
We paid for a stay that "included breakfast". Hours listed from 6 am -9am. At 8 am, we go to the empty "breakfast" room with appliances like a mini fridge, toaster, oatmeal warmer, etc, with no food anywhere and no indication they've served anything for years. Cardboard boxes of supplies on the counters like it's used for storage. When we went to the front desk to ask about it, we were given each a water bottle and a packaged cookie or bar. This is NOT what we paid for, and i would have gone directly thru Ramada's website to buy the cheaper, non-breakfast rate had i known. (Orbitz listed only the rate that includes breakfast.) We also had a low-battery thermostat that kept resetting itself to put the heat to 78 degrees. However, the very helpful gentleman at the front desk came and replaced the batteries for us, so that was fixed. (I missed getting his name but it was 11/11/22.) Room was otherwise comfortable. McDonalds next door and Black Bear Diner just down the road, so you can certainly find breakfast, i just wish i hadnt gotten duped into paying for it.
Thank you for your recent review, we are sorry to hear about the issues you had but glad we met your overall needs; we hope to see you again soon.
Close to Customer, but train blowing horn all night
We are sorry to hear we did not fully meet your needs and hope we can better serve you in the future.
Police had to be called because of surly homeless people smoking crack just outside side entrance.
We are sorry to know we did not meet your needs and hope we can better serve you in the future.
The place is old, carpet in main hotel is dirty in some areas, everything is closed, no breakfast dur to covid. Not woth $100 bucks, even cheaper hotels provide bottled water in my room not here.
Thank you for your recent review, we are sorry to hear we fell short of your expectations and hope we can get a chance to better serve you in the future.
I was scheduled for a flight to arrive at 10 pm but due to airline issue arrived Fresno about 3 am. I spoke to the front desk (Der) she was fantastic very assuring leaving a note for the shift change person - they had me all ready when I finally arrived checked in only taking a few minutes to get completed. My whole visit the staff was great!!! I would stay again next trip
We appreciate your feedback and are glad our hotel met your needs and our staff showed you the customer service we strive for.
We liked the room and the location. Did not like the breakfast and the printer did not work for us to print the boarding card
We are sorry to hear we did not fully meet your needs but glad our location was ideal for your stay.
The facilities could be better maintained. The fountain out front is dried and and raggedy looking. The couch in my room was broken so you couldn't sit in it.
We are happy to hear that your overall stay was a good one and will make sure we look at your concerns to better serve you in the future.
We are sorry to hear we did not meet your needs and will make sure we address your concerns accordingly.