Clean and spaces
They didn’t have any extra blankets, when I woke up there was dog hair on my shirt, we don’t own dogs.
it was good
It’s clean, affordable and the staff was helpful and kind. Does suck that they charge $5 per day for parking now. Didn’t see that anywhere in the listing.
The cooling system at room very noisy couldn't sleep
I stayed here and everything went wrong from the begin
Staff were inviting, kind, and curious! Staff went out of their way to accommodate my wife, my 4 kids and myself! Highly recommend this location!
Staff was extremely attentive and very clean. It was very simple to book and the rooms is spotless. Overall had a great experience
Everything was good except for the plumbing. Bathroom sink and shower were very slow to drain.
Very clean hotel and the air condition was good. The customer services were friendly people.
I was impressed by Cleanliness and courteous staff
The hotel is designed well and located conveniently near the airport. The staff was courteous and responsive to our request for clean towels. However, there was NO indication that there would be no cleaning or room services during our three day stay until our checkout. We even notified the room cleaners of when we were leaving each day and returned to our rooms each night to find that the bed wasn't made, the trash was not emptied, the bathroom wasn't cleaned, etc. Yes, Covid19 restrictions are in place but there was no indication of how hotel services would be affected except for the Grab 'N Go breakfasts. There was a printed explanation given to us regarding services only as we left the hotel. We will have to evaluate carefully before we return to this hotel.
Staff was very helpful. It was nice having a bar but I would have really liked a larger and higher quality snacks to order with the drinks, especially since there's not a nice restaurant close by. But the facilities were really nice, and being able to leave my car while I'm out of town at a reasonable price was really nice.
Convenient and moderately priced. Close to the airport and in a decent neighborhood.
Located in Roosevelt, Best Western Plus Fresno Airport Hotel is within a 10-minute drive of popular attractions such as Save Mart Center and Fresno Convention Center. This hotel has 106 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free full breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, refrigerators, and microwaves.
Guests staying at Best Western Plus Fresno Airport Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 5 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Clean and spaces
They didn’t have any extra blankets, when I woke up there was dog hair on my shirt, we don’t own dogs.
it was good
It’s clean, affordable and the staff was helpful and kind. Does suck that they charge $5 per day for parking now. Didn’t see that anywhere in the listing.
The cooling system at room very noisy couldn't sleep
Thank you for your feedback. We will look into finding solutions for silencing the cooling system to ensure a good night's sleep for our valued guests. We hope to see you again.
I stayed here and everything went wrong from the begin
Oh no!!! I am so sorry for your experience. We will work on improving our processes for our guests. Thank you for your feedback.
Staff were inviting, kind, and curious! Staff went out of their way to accommodate my wife, my 4 kids and myself! Highly recommend this location!
Thank you so much for your recommendation and for your valuable stay with us. We look forward to your next stay with us.
Staff was extremely attentive and very clean. It was very simple to book and the rooms is spotless. Overall had a great experience
Thank you so much for staying with us. We are happy that your stay went very well. We look forward to your next stay.
Everything was good except for the plumbing. Bathroom sink and shower were very slow to drain.
Thank you for your input, sir. We will certainly look into the situation with our plumbing. We hope you give us another opportunity to be at your service.
Thank you for your feedback . I am very sorry to hear your stay at the hotel was not up to par. Please note that this formation had been passed on to our proper department.