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Melia Frankfurt City

4.5 star property

Choose dates to view prices

Photo gallery for Melia Frankfurt City

Executive lounge
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Executive lounge
Property entrance
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Explore the area

View in a map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Place, Goethe University Frankfurt Campus Bockenheim
    ‪3 min walk‬
  • Place, Frankfurt Trade Fair
    ‪4 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room with Skyline View

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room with Executive Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite with Executive Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

32-inch flat-screen TV with satellite channels

The Level Grand Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room with Skyline View

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

32-inch flat-screen TV with satellite channels

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (2 + 1)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Master Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Master Suite with Executive Lounge Access

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

  • Sleeps 2

View all photos for The Level Room

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room

  • Sleeps 2

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite

  • Sleeps 3

View all photos for The Level Grand Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Grand Suite

  • Sleeps 3

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2

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About the neighborhood

Frankfurt

Located in Westend-Süd within a short walk of Frankfurt Trade Fair, Melia Frankfurt City is within a mile (2 km) of other popular sights such as Alte Oper. This 4.5-star hotel has 430 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Goethe University Frankfurt Campus Bockenheim - 3 min walk - 0.2 miles
  • Frankfurt Trade Fair - 4 min walk - 0.3 miles
  • Congress Center Messe Frankfurt - 5 min walk - 0.3 miles
  • Palmengarten - 8 min walk - 0.4 miles
  • Festhalle Frankfurt - 9 min walk - 0.5 miles

Getting around

  • Ludwig-Erhard-Anlage Tram Stop - 4 min walk
  • Frankfurt am Main West Station - 13 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Champions - The American Sports Bar - ‬4 min walk
  • ‪Senckenberg Bistro - ‬2 min walk
  • ‪M Club Lounge - ‬4 min walk
  • ‪Leib & Seele - ‬2 min walk
  • ‪Takumi - ‬7 min walk

About this property

Melia Frankfurt City

Guests staying at Melia Frankfurt City enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 45 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a terrace, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes. Change of towels is available on request.
Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 45 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Frequently asked questions

Is a free cancellation option available at Melia Frankfurt City?

Melia Frankfurt City offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Melia Frankfurt City?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Melia Frankfurt City on May 2, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Melia Frankfurt City?

This hotel is situated in Westend-Süd, just steps from Senckenberg Museum, and within a 10-minute walk of Festhalle Frankfurt and Palmengarten. You'll also find Alte Oper and MyZeil within a short drive.

Is there parking available at Melia Frankfurt City?

Yes, secured parking is offered for EUR 45 per day. An electric car charging station is also available for guests.

Is there a spa available at Melia Frankfurt City?

There is a full-service spa at this available for guests to enjoy at this hotel.

Are there luxury amenities available at Melia Frankfurt City?

Yes, guests can indulge in luxuries such as a sauna, 2 restaurants, and a full-service spa at this hotel.

Does Melia Frankfurt City feature a casino?

No, Melia Frankfurt City doesn't have a casino.

Will I find an indoor pool at Melia Frankfurt City?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Melia Frankfurt City?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and a bar/lounge.

Does Melia Frankfurt City have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Melia Frankfurt City have a restaurant with a breakfast menu?

Yes, Melia Frankfurt City has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Will Melia Frankfurt City allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Melia Frankfurt City for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Does Melia Frankfurt City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Melia Frankfurt City?

The closest major airport to Melia Frankfurt City is Frankfurt Airport (FRA), which is 9.7 mi away (15 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 24.5 mi away.

Are there rooms with balconies at Melia Frankfurt City?

Yes, some guestrooms at Melia Frankfurt City offer a balcony.

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 342 out of 538 reviews
Rating 8 - Good. 106 out of 538 reviews
Rating 6 - Okay. 39 out of 538 reviews
Rating 4 - Poor. 26 out of 538 reviews
Rating 2 - Terrible. 25 out of 538 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrian

Stayed 3 nights in Feb 2026

2/10 Terrible

Radoslav

Our stay in this hotel from 1/1/2026 to 1/3/2026 led to a sleepless night, as the hotel staff was incapable of dealing with our noisy neighbors. There was a party going on in the room next to us and loud music and yelling kept us awake through the night. I complained at the reception multiple times, after that the noise would (maybe) briefly stop, and then start again. Ultimately I gave up realizing that the hotel does not have a proper procedure and/or staff is not properly trained to deal with the situation like this. So if having a good night's sleep in a hotel is important to you, stay away from Melia Frankfurt.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Front desk staff was very nice. Room was very well appointed with nice bathroom products.
Stayed 1 night in Dec 2025

4/10 Poor

Jacinthe

Traveled with group
Disliked: Amenities
The room was ok but quite small....no good tastes for the decor and too many furnitures that are not required. Hard to open the lighting system and the AC/Heathing. I will never gp again .
Stayed 2 nights in Dec 2025

8/10 Good

Chandanee

Liked: Cleanliness, staff & service, amenities
Room clean and good amenities, room was too hot however and did ask twice for them to sort it but wasn’t really resolved. Bar staff excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Flawless. The sauna was spectacular. Didn't try the restaurants. Good location that isn't too busy in the immediate area.
Stayed 2 nights in Dec 2025

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Piara

Stayed 1 night in Nov 2025

10/10 Excellent

Oscar ivan

Stayed 1 night in Nov 2025

10/10 Excellent

Jose, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful about this hotel. I had an amazing time and definitely will go back on my next visit .
Stayed 2 nights in Nov 2025

10/10 Excellent

Isabella

Stayed 1 night in Nov 2025

10/10 Excellent

Luca

Stayed 1 night in Oct 2025

10/10 Excellent

Hassan

Stayed 3 nights in Oct 2025

10/10 Excellent

Russell, Glorieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! The rooms are really comfortable and the staff are amazingly helpful. Will definitely stay again and recommend to friends.
Stayed 1 night in Oct 2025

8/10 Good

Doron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first stay at this hotel. I arrived at 1:15 PM and asked if the room was ready. I was told that I needed to pay an additional €40 for early check-in. I’ve stayed in hotels all my life, and this is the first time I’ve ever been asked to pay extra for arriving just two hours early. In every other hotel, if the room is ready, they simply provide it , and if not, you wait. It’s a pity, because everything else was very good. Next time I stay in Frankfurt, I’ll return to the hotels I’m familiar
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet it was in the rooms,i would never hear any noise. The breakfast was excellent and the hotel itself was within walking distance to the city center.
Stayed 5 nights in Sep 2025

8/10 Good

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Iddo

Liked: Cleanliness, property conditions & facilities, room comfort
All in all a nice stay However, we were disappointed by the hotel's attitude with regards to guests arriving earlier than check-in time. Upon our early arrival, just a few hours before check-in time, we were told that our room was ready but that if we wanted to use it we would need to pay extra. We didn't expect to have our room ready, so we wouldn't have been disappointed if we were told it wasn't. However the room was ready and it's a pity that an extra charge was requested. We've stayed in many hotels in many countries, and we obviously don't expect to be able to access our room before check-in time, however there were many cases in which our rooms were ready before check-in time and we were offered to use them with no extra charge - just as a show of going beyond the customer's expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

HO KAB

Stayed 1 night in Aug 2025

4/10 Poor

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities
AC was broken in the first room, we were then moved to another room after a few phone calls and the staff trying to fix it, in the next room AC was great but unfortunately the door lock was broken, The staff are very friendly, helpful, Damir is wonderful, he is very thorough, knowledgeable and goes above and beyond!! The night I was leaving though, someone by the name Mario was helping me and I found him to be very rude - he basically said ‘I printed your invoice, what more do you want when I was trying to confirm when my deposit will be refunded. Area is not central - seems ok but I wasn’t feeling very comfortable walking alone in the evening, hence made sure I’m back before dark. The hotel is a few steps away by subway. For dining, the food in the hotel was the best bet quality wise - not much around that area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mirsada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yibing

Stayed 1 night in Aug 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impromptu visit to Frankfurt

After our original trip to Belfast got cancelled at the Airport; we booked alternative trip to Frankfurt on a wim ! Not sure the upgrade to the Level is worth the money anymore if I'm honest. Have stayed a numerous other locations but this felt a little 'timed' spirit drinks removed after certain time (can appreciate it) and then can have wine/beer soft drinks up til 10pm (not quickly replenished), no hot drinks available. Got the impression people abusing the nature of 'The Level' or even gaining access without staying in the upgraded rooms ? - For us just wanted to relax after long day walking with a glass of something cold ! stunning views though. Hotel is in amazing location, under 15 mins from airport and easy 25 mins stroll to the City; old and new buildings sitting in harmony, loved our visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025