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City Hotel Mercator

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Photo gallery for City Hotel Mercator

A modern interior with two leather chairs, a round table with a decorative item, and a unique black pendant light.
A modern interior with a seating area featuring four chairs, a round table with a decorative item, and a large window with a view of the city.
A hotel entrance with a sign reading "City Hotel Mercator."
A modern hotel lobby with a staircase, a red carpet, and a large mirror.
A hotel lobby with a reception desk, seating area, and modern decor.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Mercatorstrasse 38, Frankfurt, HE, 60316
  • Place, MyZeil
    ‪11 min walk‬
  • Place, Römerberg
    ‪17 min walk‬
  • Place, Frankfurt Christmas Market
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

A bathroom with a bathtub, toilet, and a window.

Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Room

  • 194 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Single Room

A hotel room with a wooden desk, a television, a chair, a radiator, a window with curtains, and a bathroom with a shower and toilet.

Single Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A double bed with a wooden headboard, two bedside tables with lamps, and a framed picture above the bed.

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double or Twin Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Double or Twin Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two single beds, a nightstand with a lamp and a vase of flowers, and wooden headboards.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Frankfurt

Located in Innenstadt III within a short walk of MyZeil, City Hotel Mercator is within a mile (2 km) of other popular sights such as Frankfurt Christmas Market. This 33-room, 3-star hotel has in-room conveniences like electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Berger Strasse - 3 min walk - 0.2 miles
  • MyZeil - 11 min walk - 0.6 miles
  • Frankfurt Zoo - 12 min walk - 0.7 miles
  • Römerberg - 17 min walk - 0.9 miles
  • Frankfurt Christmas Market - 18 min walk - 1.0 mile

Getting around

  • Friedberger Platz Tram Stop - 3 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 31 min drive

Restaurants

  • ‪Sinn & Wandel - ‬6 min walk
  • ‪Eckhaus - ‬7 min walk
  • ‪Strandcafé - ‬4 min walk
  • ‪Kupferstecher Frankfurt - ‬6 min walk
  • ‪Basic - ‬6 min walk

About this property

City Hotel Mercator

At City Hotel Mercator, guests have access to free WiFi in public areas, express check-out, and free newspapers. Self parking is available for EUR 15 per night. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Electric kettles, hair dryers, and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Shopping

Family friendly

  • In-room crib

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

City Hotel Mercator
City Hotel Mercator Frankfurt
City Mercator
City Mercator Frankfurt
City Mercator Hotel
Hotel City Mercator
Hotel Mercator
Mercator City
Mercator Hotel Frankfurt
City Hotel Mercator Hotel
City Hotel Mercator Frankfurt
City Hotel Mercator Hotel Frankfurt

Frequently asked questions

Is free cancellation available at City Hotel Mercator?

City Hotel Mercator provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at City Hotel Mercator?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at City Hotel Mercator on Nov 1, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of City Hotel Mercator?

This hotel is situated in Innenstadt III within a short 18-minute walk of Frankfurt Christmas Market and also 13 minutes on foot from MyZeil. You'll also find Römerberg and Alte Oper less than a mile away.

Is parking available on site at City Hotel Mercator?

Yes, secured parking is offered for EUR 15 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does City Hotel Mercator have a casino?

No, City Hotel Mercator doesn't have a casino.

Will I find an indoor pool at City Hotel Mercator?

No, there is no indoor pool at this hotel.

Are there hot tubs at City Hotel Mercator?

No, there isn't a spa tub at this hotel.

Does City Hotel Mercator feature a restaurant that includes a breakfast menu?

City Hotel Mercator offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will City Hotel Mercator allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at City Hotel Mercator for a fee of EUR 15 per pet, per night.

Are there connecting rooms at City Hotel Mercator?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Hotel Mercator?

The closest major airport to City Hotel Mercator is Frankfurt Airport (FRA), which is 13.7 mi away (31 minutes by car). Another top airport is Mainz (QFZ-Mainz Finthen), which is around 26.1 mi away.

Are there rooms with balconies that I can book at City Hotel Mercator?

No, there aren't any guestrooms with balconies at City Hotel Mercator.

City Hotel Mercator Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 61 out of 380 reviews
Rating 8 - Good. 156 out of 380 reviews
Rating 6 - Okay. 118 out of 380 reviews
Rating 4 - Poor. 34 out of 380 reviews
Rating 2 - Terrible. 11 out of 380 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good place for a short stay. Room was clean and breakfast was varied, but lacked gluten free options.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Staff & service
Staff was excellent and we loved our stay. Rooms are good enough, good value for money. Great location, walling distance to everything, inc. parks, shopping, christmas markets and the zoo. Thank you!
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
,
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The frontdesk girl treat us very bad.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gute Lage
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location fir darts. Clean.hotel, friendly staff. Continental breakfast
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Centralt og god til pengene
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Det är svårt att rekommendera det här hotellet. Det är lite synd för personalen var mycket trevliga och hjälpsamma, men rummet var fullt med silverfiskar och det fanns ingen AC så övervåningen i maj månad var mycket värmt hela natten.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Einer der schäbigsten Hotelaufenthalte, die ich je erlebt habe. Das Zimmer hat bereits beim Betreten unangenehm gerochen. Der Fußboden war dreckig und staubig, überall lagen fremde Haare herum – sogar im Bett. Die Bettbezüge hatten teilweise schmutzige Flecken, was absolut inakzeptabel ist. Der Duschkopf war ebenfalls defekt und hat in alle Richtungen gespritzt, sodass nach dem Duschen das komplette Badezimmer unter Wasser stand. Dazu kommt die extreme Hellhörigkeit des Hotels. Jeder einzelne Schritt aus dem Zimmer darüber war deutlich zu hören, ebenso jede Unterhaltung im Treppenhaus. Die ganze Nacht liefen ständig Leute lautstark durch das Treppenhaus. An erholsamen Schlaf war überhaupt nicht zu denken – insgesamt habe ich vielleicht drei Stunden geschlafen. Für den Preis und die offensichtlichen hygienischen Mängel absolut enttäuschend und definitiv keine Empfehlung.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Alles Fuß läufig erreichbar Super
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Disliked: Cleanliness
Det er et godt sted til en overnatning, utroligt at de kan lave det til den pris.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Fernseher nicht brauchbar, Waschbecken ohne Gebraucht- wasserablauf, keine Parkplätze in der Nähe!!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Alles in Ordnung

Das Hotel war für den Preis absolut in Ordnung, das Zimmer war sauber und alles war ok. Für ein bis zwei Nächte total ausreichend. Die Inneneinrichtung ist nicht besonders schön, aber erfüllte seinen Zweck
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Ok und sauber alle freundlich !!!!!!!
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Ruhige zentrale Lage, freundliches Personal ! Saubere Zimmer und Sanitäranlagen. Sehr gutes PreisLleistungsverhältnis
Stayed 5 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요

위치도 좋고 모두들 친절했어요!
Stayed 12 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Inexpensive option close to the Zeil

The hotel is in a pretty convenient place for getting places, as it’s pretty close to a transit stop. No A/C in my room and the road noise was too loud to keep the window open, but did get a small (though also loud) floor fan when I asked.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Das Mercator liegt citynah. Eine Bahnstation bis zur Zeil.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wohlfühliges Preisleistungsverhältnis !

Da ich Frankfurt und die Ortslage des Hotels Mercator kenne ist diese absolut empfehlenswert. Nach allen Himmelsrichtungen sowohl Einkaufsmöglichen als auch internationale Lokalitäten, Kneipen, Cafes, Bioläden, U-Bahn, Bus, Straßenbahn und rasche Anbindung zur Autobahn. Freundliches Personal. Sehr angenehm empfanden wir das ein Wasserkocher/Gläser/Teebeutel, kleiner Kühlschrank sowie für heiße Tage auch ein Ventilator zum Inventar zählten - sehr aufmerksam insgesamt - ergo: PRIMA Aufenthalt & Service!
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area with a lovely Though hidden Chinese garden nearby
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel well located in Frankfurt area
Stayed 1 night in Nov 2019
Verified review

8/10 Good

The property was clean and tidy. Nothing special or spectacular but had all the necessary amenities. The 10€ breakfast was worth the price as it was plentiful and quality. Room service was Adequate and prompt. Overall, a good experience at a Bargain price.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has small but clean rooms and is in a good location. It's an easy walk to the Innenstadt area and the river (approx. 25-30 minutes), and about 10-15 minutes walk to the Merianplatz area with cafes and restaurants. There's a Rewe supermarket around the corner to get supplies and there are 2 U-stations also within walking distance. Friendly staff. It's a little small for families but perfect for business/solo travelers and couples.Would stay here again.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Kleines, hartes Bett. Ziemlich dreckig, Dusche ziemlich heruntergekommen
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Loud

Not a good experience, cleaning people very loud early in the morning. Rude service
Stayed 1 night in Sep 2019