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Recent guest reviews

Overrun with druggies people asking for rides money ect. You would think being gated you could keep that out boy instead that's what is staying there

Likes: The parking area was secured by gated area with room card access. Dislikes: There is no daily room cleaning/maid service in your room. Breakfast is more like snack time. No eggs pancakes or real food. Bathroom was full of hair Broken furniture in room Sink in bath clogged.

First room we were given was not even cleaned. Front desk clerk was quick to get us a cleaned room and was very apologetic. One chair in the new room was either extremely bent or just broken. It shouldn't even be in the room for its an injury hazard.

As you walk through the front entrance the carpet is extremely dirty and trash visible. Looks like it hadn’t been vacuumed in weeks. Waited close to 5 minutes at the front desk why the clerk was on a personal call about how she was almost off. Finally finished check in. No information on how to get to our room other than the elevator is over there. Elevator was just as dirty as the check in. Got to our room and had pillows with no pillow cases on them. Found one just sitting in the corner behind the chair. Old animal cracker and left of sugar packets on the fridge. Dirty silverware in the drawer. Shower time. No soap or conditioner just one small shampoo. The shower knob was broken and had to be jimmyrigged to turn the shower on. Once inside found really curly black hair all over the shower wall. Not mine. Possibly some black mold in the corners. Looks like it’s starting out. Tv remote was cracked and falling apart. And the knob to the air conditioner is broke and just spins. Refrigerator was clean and bed is a 5 out of 10. I don’t think I’ll be back.

Tried to check in but no one manned the front desk for 20 minutes. People infant of me who were also waiting eventually called the hotel and then staff finally appeared and said they didn't see us. Even though we could hear them and called out. As I waited i noted how unkept the lobby was and just cut my losses and left after asking to cancel my stay. They said to call Orbitz as they could not cancel. My wife called Orbitz and as Orbitz was of the mind that the issue of no front desk staff was not a concern, they processed the charge. No longer will we use Orbitz or ever stay at an Extended Stay facility.

overbooked when we checked in at 5. Only room left had twin beds

We needed to stay in everett which has a huge drug and homeless population I chose this hotel thinking it would be ok. They appear to have many people living here and I overheard staff talking to a guest about drinking alcohol in the halls and outside also other guests that made me feel uncomfortable. The facility is clean but could use an update. When checking in they refused to accept cash so we had to go put money in the bank so that we could check in I called prior to checking in asking a few questions I wish their payment policy had been mentioned at the time when I called. Needless to say we don't be back.

Would not recommend this hotel to anyone. lack of cleaniness, carpet, bathroom, in need of repair, odor was unbearable. Could not stay, had to locate another hotel. We had booked one room, the reservation clerk said we were charged for two rooms, etc...... Cancelled everything and left.

Lots of people hanging around outside smoking. Difficult driveway entrance when crossing over making a left turn. Back door entrance electronic lock inoperative. Have to walk all the way around the building and enter thru the front doors where the locks come on at 6pm. Probably will never stay at another Extended Stay property again.

Hotel couldn't find the reservation had the "laundry girl" at the desk. Got a room at 2am. Room wasn't cleaned. They checked us out a day early and removed our belongings. We are missing an iPhone now. Manager NEVER on duty.

Great experience! Friendly staff clean room clean lobby and quiet and private. Lots of parking and amenities close to the site. Love this hotel!

Hotel was as I expected. They had a water leak and the water was shut off. This could have been communicated better.

The first room we stayed in on the first night had no heat. They moved us to another room for the second night. But the next morning there was no hot water. After contacting the hotel staff the hot water came on in about 1 hour. Other than the 2 problems everything was fine.

Room 122: Hard bed, chipped counters and paint, shaving gel on wall, bugs in sink, TV went fuzzy if you tried to angle it differently. If my wife had been with me, she would've demanded our money back. I spent my Orbucks on this? Only positive was clean sheets and towels and toilet. I wouldn't "CSI" the place, though.

Had a great stay. But was hoping for more of a continental breakfast to start our day. Coffee was delish though.

I have booked a two twin beds room for my parents when they visited Seattle. I had to pay a visit there to understand what my parents' complaints were. The beds made weird noises that prevented them from good night sleeps. When my parents returned from a day trip, the room was not cleaned at all. They called the front desk, the service person was not friendly. They said the cleaner came in late so the cleaning could be done late at night. No cleaning eventually, no towels, nothing.

Did not get the room type I selected and paid for in advance...... they had sold out. Strange that they had not sold out when I bought the room in advance. They advertise they have kitchens in there rooms at ALL Extended Stays. They meet the definition, so they do have a sink, hot plate, microwave and fridge. But to me that is more kitchen facilities. To be a kitchen I would expect coffee cups, utensils, something to cook it (pots and pans), chopping board, etc. Apparently you could ask for it at reception..... not very convenient to have to ask for everything that you might need. I would recommend staying elsewhere unless you are planning on staying long term with the other long term residents.

Broadway Everett WA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Located within a mile (2 km) of Everett Mall, Extended Stay America - Seattle - Everett - North is within 3 miles (5 km) of Community Health Center of Snohomish County Everett-Central Clinic. Each of the 104 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests of Extended Stay America - Seattle - Everett - North enjoy free WiFi in public areas, coffee in a common area, and express check-out. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Studio, 1 Queen Bed, Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America - Seattle - Everett - North

Everyone (14) Couples (10) Business (2) Family (4) Other (4)
1
Business Business

Overrun with druggies people asking for rides money ect. You would think being gated you could keep that out boy instead that's what is staying there

By on May 31, 2020

Review comment responded on Jun 5, 2020

Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur Sincerely, Hotel Management

3
Everyone

By on Apr 12, 2020

Review comment responded on Apr 13, 2020

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management

5
Partner Couples

By on Jan 1, 2020

4
Everyone

By on Jul 1, 2019

2
Family

Likes: The parking area was secured by gated area with room card access. Dislikes: There is no daily room cleaning/maid service in your room. Breakfast is more like snack time. No eggs pancakes or real food. Bathroom was full of hair Broken furniture in room Sink in bath clogged.

By on Jun 17, 2019

Review comment responded on Jun 18, 2019

We are sorry you were unhappy with our housekeeping policy as well as our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management

3
Everyone

First room we were given was not even cleaned. Front desk clerk was quick to get us a cleaned room and was very apologetic. One chair in the new room was either extremely bent or just broken. It shouldn't even be in the room for its an injury hazard.

By , from Seattle, WA. on Dec 31, 2018

Review comment responded on Jan 1, 2019

Karen, thank you for sharing your experience. We are sorry for the issues you had in both of your rooms and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management

2

horrible checking and dirty

Everyone

As you walk through the front entrance the carpet is extremely dirty and trash visible. Looks like it hadn’t been vacuumed in weeks. Waited close to 5 minutes at the front desk why the clerk was on a personal call about how she was almost off. Finally finished check in. No information on how to get to our room other than the elevator is over there. Elevator was just as dirty as the check in. Got to our room and had pillows with no pillow cases on them. Found one just sitting in the corner behind the chair. Old animal cracker and left of sugar packets on the fridge. Dirty silverware in the drawer. Shower time. No soap or conditioner just one small shampoo. The shower knob was broken and had to be jimmyrigged to turn the shower on. Once inside found really curly black hair all over the shower wall. Not mine. Possibly some black mold in the corners. Looks like it’s starting out. Tv remote was cracked and falling apart. And the knob to the air conditioner is broke and just spins. Refrigerator was clean and bed is a 5 out of 10. I don’t think I’ll be back.

By , from tacoma wa on Aug 5, 2018

Review comment responded on Aug 9, 2018

Devin, we know a well-maintained room sets up the tone for an excellent stay, but we apologize as this wasn’t your experience. Our team takes the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Also, your concern for the poor service at check-in is discussed with our front office team to be more diligent going ahead. Please consider giving us another chance to showcase you our improved side. Sincerely, Hotel Management

1
Everyone

Tried to check in but no one manned the front desk for 20 minutes. People infant of me who were also waiting eventually called the hotel and then staff finally appeared and said they didn't see us. Even though we could hear them and called out. As I waited i noted how unkept the lobby was and just cut my losses and left after asking to cancel my stay. They said to call Orbitz as they could not cancel. My wife called Orbitz and as Orbitz was of the mind that the issue of no front desk staff was not a concern, they processed the charge. No longer will we use Orbitz or ever stay at an Extended Stay facility.

By , from Vancouver on Jul 30, 2018

Review comment responded on Aug 3, 2018

Thank you for your review. Your candor is appreciated, and we are sorry for the poor service that our front desk associates provided during your stay. There is no excuse for this, and the issue has been addressed with the appropriate individuals. We hope you will consider staying with us again, affording us a chance to redeem ourselves and provide you with the excellent service you should have received this time. Sincerely, Hotel Management

3

overbooked

Everyone

overbooked when we checked in at 5. Only room left had twin beds

By on May 21, 2018

Review comment responded on May 23, 2018

We thank you for sharing your experience online regarding your visit to our hotel. It feels good to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management

2
Everyone

We needed to stay in everett which has a huge drug and homeless population I chose this hotel thinking it would be ok. They appear to have many people living here and I overheard staff talking to a guest about drinking alcohol in the halls and outside also other guests that made me feel uncomfortable. The facility is clean but could use an update. When checking in they refused to accept cash so we had to go put money in the bank so that we could check in I called prior to checking in asking a few questions I wish their payment policy had been mentioned at the time when I called. Needless to say we don't be back.

By , from everett wa on Feb 8, 2018

Review comment responded on Feb 10, 2018

Laura, thanks for being our guest. We are very sorry to know you felt unsafe while being here and for not explaining the payment policy to you over the phone call made by you prior to your check-in. Our team is well trained to handle any situation and maintain a good environment. The front office team will be reminded to communicate our policies clearly going forward. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management

Extended Stay America Suites Seattle Everett North

8410 Broadway, Everett, WA 98208
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