The Balmoral Hotel5.0 out of 5.0
Recent guest reviews
This hotel is in a great location. And it's clean and elegant. We travel to nice places and stay in nice hotels. We expect to get good value for our money. My husband slipped getting into the tub to shower. The side of the shower was about 2' high. There was no bath mat or grab bars. My husband is 6' with long legs and is athletic. How an older person can get in is beyond me. He slipped and got a bruise on his knee. He told a manager who apologized and they brought a bath mat. We are not the type of people to sue, but in the US most showers have grab bars. This Is a safety concern and if you are an older traveler I'd ask about the the tub situation in your room. Breakfast was disorganized. Lady taking names/room numbers would walk away from post leaving a line to get in to breakfast. Not sure why they don't open until 8 when people are trying to get out and tour. And fitness center didn't open until 6:30. Why not be open at 5? Locals seem to use it as well. The main message I want to get across is the tub not being safe.
The location of the Balmoral is excellent. It is literally next door to the train station. We arrived at the station from York, went up the stairs, turned right and were there. There was no need for a taxi. The street the hotel is located on is busy but the pedestrian traffic is much less crowded than the tourist areas in the Old Town. Our room, located on the third floor, had no issues with street noise. The hotel is in New Town and only a short walk across a bridge to the Old Town. It offers easy walking access to many of the city’s most famous historical and shopping sites. Hotel services are outstanding across-the-board. I was particularly pleased with the concierge service for their frequent help with information about things we wanted to see and assistance with transportation while in Edinburgh. We stayed in a double, executive room. The room was spacious and spotlessly clean. The bathroom was modern and well-appointed. The room was quiet. The bed was comfortable. The room attendants were unobtrusive. We did not dine at the Balmoral but tried their scotch bar which had some 400 different scotches. We also tried another of their bars, I believe named The Balmoral, both for wine and for tea and biscuits. Both bars were excellent. This is a large hotel but at least while we were there during the first week of September, it didn’t suffer from the crowded feeling many large hotels suffer from. The reception area, concierge, bars and restaurant had a good business but never uncomfortable crowds or long lines for access. It was a very enjoyable stay.
Having stayed at The Balmoral in the past, we were pleased to find the same level of excellence we experienced previously was still in clear evidence from the minute we arrived to our last farewell. We take with us fond memories of every aspect of our stay made possible by the dedicated staff.
We spent a night at the Balmoral Hotel after a trip on the Belmond Royal Scotsman. The hotel was very nice, though - due to the Fringe Festival and Tatoo - the hotel was busy, prices for rooms were very high, and the hotel had the feel of a conveyor processing people through. Unlike the Prestonfield, where we stayed in advance of our train trip, there was no reach out in advance from the concierge offering to help with reservations, and when I called the concierge to make reservations was transferred to the hotel restaurant as I was looking to book at Number 1. Bottom line is that it is a beautiful property, with a nice staff - but felt more like a part on a conveyor than a valued guest.
We stayed here our last night in Scotland. It is a lovely old hotel with a beautiful tea salon. We booked a basic room but we were upgraded to the next level. Or room was on a corner of the building and had lots of natural light from four different windows that were great for just sitting and watching the city go by. The bathroom was lovely and well appointed and the bed was comfortable.
I first stayed at the Balmoral in 1966 with my parents, more than 50 years ago! I have stayed there on several occasions since. In the past, the standards for the hotel have varied somewhat, so I wondered when we arrived last week what we would find. I am pleased to report that the hotel is now beautifully maintained. It is a Rocco Forte property now and seems to be quite well managed. The location is wonderful and the property is lovely. Judging from our past experience, some of the basic rooms can be small, however. This is a hotel where I think it is worthwhile to upgrade if you can do so. But it is a fine place to stay in Edinburgh.
This is a beautiful and well run hotel. Service couldn't be better. Room size was a bit small for the price. All else was top notch, great shower, comfortable bed, quiet. And very well located. It's literally next door to Waverley train station. The Whisky Bar alone is worth a return visit.
The bedroom and swimming pool and hotel generally were fantastic, however there are a few negatives to staying here. If you are looking for a lounge to relax in, such as the Peacock Lounge in the Carlton Hotel, there is none - you'll have to go into the Afternoon Tea Room and make a big thing of it, instead of being able to relax. The Bar the Balmoral has is open to members of the public, and priority is not given to guests, so you could wander downstairs for a snack and be unable to find a place to eat, nor be helped by a member of hotel staff as they are already busy. It could be a lot better.
We loved this hotel, as you step out of the station you can walk straight into this grand hotel! Lovely room, I especially loved the bathroom, with Sean Connery photos from James Bond films everywhere. Great breakfast and dinner in their 1 Michelin star restaurant.
A huge old heritage hotel in Princes Street Edinburgh, almost on top of Waverly Station which makes it very easy if you arrive by train. There is an airport bus just a short walk away which is the cheapest way to get to the airport. The breakfast in the hotel was excellent. The room was comfortable and cosy. Reception staff and concierge professional and helpful. It was raining when I left for the airport and they gave me a poncho to walk in the rain, not expecting to have it returned.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 3852 reviews