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Crowne Plaza Edinburgh - Royal Terrace

4.0 out of 5.0

Recent guest reviews

Booked a mid week break with a friend. Staff helpfully and friendly. Due to a noisy generator outside the room ( p 22) I asked to be moved. This was dealt with swiftly and very professionally. Moved the first floor hotel clean . Only drawback was the pool. Looked a little neglected. Restaurant menus was good. A little out of the city 15 min walk to burn of the breakfast.

Although my room at the hotel was lovely with a view of the sea, the breakfasts were uninspired, the bar was out of red wine on Tuesday except for the house red, and we were told that that would be the case until they got a delivery on Friday. Service on other issues reflected a lack of communication among the staff. Generally disappointing.

We stayed at this hotel for our Honeymoon, just a few days away without the kids! Absolutely loved our stay here, No complaints what so ever! We checked in slightly early with no issues and our family members had arranged with the hotel to leave chocolate and rose petals in the room along with a handwritten plate wishing us a lovely honeymoon which was a nice touch! We had drinks in the bar before going out every night and we really enjoyed our breakfast too. This hotel is located very close to the city centre and in walking distance of bars/restaurants and shops. This is a clean and well kept hotel and we wouldn't hesitate to go back again.

Stayed for 2 nights in November and cannot fault the hotel. Clean and tidy rooms with comfy beds. Good location with a 5/10 walk to the main shopping street. Good facilities with the gym, pool and steam room. All staff were very pleasant, friendly and very welcoming. Would recommend to anyone looking for a short stay in Edinburgh.

We booked this hotel through Avios as it was one of their starred hotels - it was our 30th anniversary so opted for club room - how disappointed we were to open the door and a strong smell of wee hit us - I later discovered it was the shower curtain and no heat in the bathroom - a radiator disconnected! The bathroom was very dated as was the room, old worn out furniture a TV from days gone by and a cupboard in the wall with 4 coat hangers and a piece of carpet at the bottom that hadn't been cleaned for a while. The carpet in the bedroom hadn't been cleaned and was still the same on leaving . The iron had wires exposed - the fridge was locked and unplugged - when waiting for room service for a bottle opener for over 30 mins we were told some of the fridges had a data problem- we showed him the iron and said we were unhappy with the room - he said they were full - that our room was being returned soon and that he would speak to someone. We never heard anything . The club room had limited options and wasn't very appealing certainly not the compared to the Hilton club room. Our last morning involved walking past buckets collecting rain water in the corridor outside our room - wouldn't stay there again and certainly not the club experience Avios or indeed Crowne Plaza promised - staff said is being refurbished so why put us in a room that badly needed refurbing at full price?

Fine room with views across to Carlton Hill and a very comfortable, large bed. Well located on high ground only a few minutes walk from the city centre Excellent self-service breakfast and accomplished evening meal. Superb, polite, friendly but not familiar service This hotel is very comfortable albeit slightly tired in places. However, it is soon going to be re-furbished but I hope that its elegance will be retained.

The Crowne Plaza in Edinburgh is a good hotel situated in the new town. Amongst Georgian buildings. If you are slightly infirm and not as mobile as you were, getting there, it is situated up a hill away from public transport. However, if you walk down the hill, go through the park on your right down the path, there is a bus stop where you can get into the city within 10 minutes.The reception will order a taxi if needed. Very friendly and helpful reception and concierge. Rooms were nicely decorated and fresh with comfortable beds and all the necessities. Getting used to the air con was a trial but once mastered it worked perfectly. The restaurant had a very friendly maitre D and the food at dinner, for a hotel, was of a good standard. Breakfast is buffet and when we went around 9 am on the first morning it was a bit tired. On the second morning there was a different staff and the whole atmosphere and buffet was much better.

Did the unexpected upgrade colour my view? of course it did. That said I have stayed here several times since and as expected of a hotel at this price point it did not disappoint, rooms are clean and spacious, although I would recommend avoiding the basement if you can. Breakfast is ample well cooked and kept topped up the only complaint would be that I would expect an egg chef cooking to order at £200+ for B&B. The hotel is a convenient walk from the City Centre but not so close to be noisy at night. Good pool and Gymm facilities and helpful staff.

Had a lovely stay after a not so good start. We booked two rooms and on check in we were told we were on floor - 1! We went to have a look, the rooms were large but dark and dingy, they had no view and looked on to some steps. I went to reception and asked if there were any other rooms available, the receptionist was very helpful and we changed rooms, then the weekend started, everything was fine from then on. Rooms were lovely and breakfast was amazing, have stayed there quite a few times before and have never been disappointed, will defiantly stay again.

I stayed here recently with my friend for a couple of nights. We wanted somewhere pleasant to stay, close to shops, bars and restaurants, with a pool and breakfast. We stayed in room 112 and whilst small was comfortable enough. Breakfast at the hotel was lovely and just what was needed after a good night out. The staff at the hotel were wonderful and so helpful, giving advice about parking and directions etc. The swimming pool was a bit of a let down, it was fit for purpose but nothing luxurious and could do with it sprucing up a bit. Overall it was a good stay and I would recommend this hotel to others.

18 Royal Terrace Edinburgh Scotland

Hotel highlights

  • Walking distance to Edinburgh Playhouse Theatre and Palace of Holyroodhouse
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in New Town, Crowne Plaza Edinburgh - Royal Terrace is within a 10-minute walk of popular sights such as Edinburgh Playhouse Theatre and Calton Hill. This 4-star hotel has 97 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Edinburgh, the hotel is also a short walk from Palace of Holyroodhouse and Arthur's Seat.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in local cuisine, along with a lobby lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

Crowne Plaza Edinburgh - Royal Terrace's 97 rooms provide minibars, free newspapers, and free local calls. Guests can enjoy free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include ironing boards and desks.


Property features

Crowne Plaza Edinburgh - Royal Terrace features a nightclub, an indoor pool, and a health club. Self parking is offered for GBP 0 per night. A multilingual staff is on hand to help with tours or tickets, and offer sightseeing advice. Additional amenities include a sauna, free WiFi in public areas, and 3 meeting rooms.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 1 King Bed

King 1 | Sleeps 2

Club Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 927 reviews