Hotels with Balconies in East Elmhurst, NY

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Aug 5 - Aug 6

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Aug 6 - Aug 7

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East Elmhurst hotels essential information

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Recent Hotels with Balconies Reviews

4/5 Good

"I am extremely disappointed with my experience regarding a refund issue. Making the reservation was quick and easy, but trying to get help after my stay has been incredibly frustrating. I was told to wait for the refund timeframe, and after more than 7 business days, I still had not received it. When I contacted the hotel for assistance, I was transferred between departments, including Accounting, but I had difficulty getting anyone to actually help or provide a clear update. I spent a significant amount of time trying to resolve an issue that should have been handled with better communication. The biggest frustration was not just the delay, but the lack of accountability and the amount of effort required from me to follow up on my own money. Customers should not have to chase departments and repeatedly explain the same issue after already waiting the required timeframe. I hope the hotel improves its customer service process, especially for billing and refund concerns. A smooth reservation process is important, but support after the payment is made is just as important."

A verified traveler stayed at ROW NYC

Posted less than an hour ago