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Pullman Dubai Downtown

5.0 star property

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Executive lounge
Premium bedding, down comforters, pillowtop beds, free minibar items
International cuisine
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Dubai Water Canal
    ‪3 min walk‬
  • Place, Dubai Mall
    ‪16 min walk‬
  • Place, Burj Khalifa
    ‪16 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

7.6 out of 10
Good
(4 reviews)
  • Canal view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • Canal view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

  • Canal view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Downtown Dubai within a short walk of Dubai Fountain, Pullman Dubai Downtown is within 2 miles (3 km) of other popular sights such as Burj Khalifa. This 340-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dubai Water Canal - 3 min walk - 0.2 miles
  • Dubai Opera - 13 min walk - 0.7 miles
  • Dubai Fountain - 15 min walk - 0.8 miles
  • Dubai Mall - 16 min walk - 0.9 miles
  • Burj Khalifa - 16 min walk - 0.9 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Soul Kitchen - ‬7 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Basta! - ‬5 min walk
  • ‪Loona Dubai - ‬7 min walk

About this property

Pullman Dubai Downtown

At Pullman Dubai Downtown, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Is free cancellation available at Pullman Dubai Downtown?

Pullman Dubai Downtown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Dubai Downtown?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on Mar 27, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pullman Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 13-minute walk of Dubai Fountain and also 16 minutes on foot from Dubai Opera. You'll also find Dubai Water Canal and Souk al Bahar less than a mile away.

Will I be able to park at Pullman Dubai Downtown?

Yes, valet, extended, and self parking are free at the hotel. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Is there a spa at Pullman Dubai Downtown?

Wellbeings Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, detox wraps, and reflexology.

Does Pullman Dubai Downtown have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this hotel.

Does Pullman Dubai Downtown feature a casino on the premises?

No, Pullman Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Pullman Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pullman Dubai Downtown good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Pullman Dubai Downtown?

No, but this hotel does have a steam room.

Does Pullman Dubai Downtown feature a restaurant that includes a breakfast menu?

Yes, Pullman Dubai Downtown serves buffet breakfast for a surcharge each morning at Couqley French Brasserie.

Will Pullman Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Dubai Downtown.

Are there connecting rooms at Pullman Dubai Downtown?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Dubai Downtown?

The closest major airport to Pullman Dubai Downtown is Dubai Intl. Airport (DXB), which is 9.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.8 mi away (39-minute drive).

Can I book a room with a balcony at Pullman Dubai Downtown?

No, there aren't any guestrooms with balconies at Pullman Dubai Downtown.

Does Pullman Dubai Downtown have a wedding venue on site?

There are wedding services available at Pullman Dubai Downtown if that's in your vacation plans.

Pullman Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chun Woo

Stayed 3 nights in Dec 2025

8/10 Good

Jade

Stayed 3 nights in Oct 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was just
Stayed 3 nights in Dec 2025

10/10 Excellent

Dhaval, Suwannee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean & beautiful. Staff was very courteous & helpful. Had an amazing time. Walkable to Dubai Mall & Burj Khalifa.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sadek, Hednesford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.
Stayed 6 nights in Dec 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2025

10/10 Excellent

Dashna

Stayed 4 nights in Dec 2025

10/10 Excellent

Mubeen

Stayed 4 nights in Dec 2025

10/10 Excellent

Nadja, Georgetown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Harriet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool area is excellent.
Stayed 4 nights in Dec 2025

4/10 Poor

Yousif

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s definitely not 5* hotel not even 4* it’s more like a 3*. Definitely not worth the $3836. It doesn’t worth more than $2k maximum. We were given a room on the highest floor the 19th as per our request. It’s the club/executive floor. Rooms are dusty old and need refurbishing. The hotel lobby is outdated the chairs and sofas are sunken. Breakfast is VERY limited, and repetitive, 5nights we were sick of eating the boring breakfast each morning. A waitress by the name Jovita was very helpful. The check in process was easy however the gentleman who checked us in, he wasn’t rude but was showing no interest in welcoming us, after 14+ hrs flight being dealt with someone who hates his job is not a good thing. The concierge was fantastic, very helpful people specially Mady, Umar & Obaid. The guy at the tour desk was helpful too. The swimming pool area is small it has a nice view of the burj. The pool towels are AWFUL I wouldn’t wipe the floor with it, honestly disgusting.The location is not as advertised 10-15min walk to Dubai mall. It’s actually 35-45min walk. It’s not convenient at all. Far from the metro too. Be prepared to spend too much on taxis. We will NEVER stay there again
Stayed 5 nights in Nov 2025

4/10 Poor

Zainub

Stayed 3 nights in Nov 2025

10/10 Excellent

Ladan

Stayed 7 nights in Nov 2025

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted
Stayed 6 nights in Nov 2025

8/10 Good

Alice

Stayed 5 nights in Nov 2025

10/10 Excellent

Amirreza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience staying at the hotel. Wonderful customer experience. They do everything they can so you enjoy your stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sundeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is absolutely amazing. And hotel very clean and spacious. Restaurants are next level. My absolute favorite is the roof top restaurant and pool area with a clear clear view of Burj khalifa! Room are very modern and service is outstanding. My first ever stay in Dubai and what a memorable one at that.
Stayed 4 nights in Nov 2025

8/10 Good

Yostina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Nice hotel, close to the mall and the metro.
Stayed 2 nights in Nov 2025

10/10 Excellent

Seyed Mohammadsina

Stayed 2 nights in Nov 2025

10/10 Excellent

sabina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location. Lovely pool but small. Clean.
Stayed 4 nights in Oct 2025

2/10 Terrible

Felicity

Disliked: Staff & service, property conditions & facilities
Awful stay here. Poor customer service. Supposed to check in at 1400, finally got a room at 1630. Room was worn, outside noise loud. Could hear people screaming across the hall and sneezing next door. Phones didn't work to ring down to reception. Only ever had one wine glass. Asked reception who forgot. Made a complaint, the hotel ignored me basically. Very very bad stay. They also had on some sort of corporate vmevent which was evidently more important than us. The door staff in Romeo Lane was obnoxious and rude. Do not recommended this hotel. We checked out earlier and settled the bill and now being hassled by them.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aladin

Liked: Cleanliness, amenities, property conditions & facilities
great hotel location and really clean and staff are really helpfull
Stayed 9 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlo Junior

Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, Camarillo

Attentive staff, clean, modern rooms.
Stayed 3 nights in Oct 2025