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Recent guest reviews

My stay at the hotel was amazing! Thank you for the great service

Super helpful staff. Bell service is awesome. These guys will do everything for you

It was really nice clean as 7 star customer service

Excellent service. Got an early check in and even room upgrade. Front desk and concierge could not have been nicer or more helpful

Great location and excellent service. Hotel is clean and amenities are fantastic. Close to Dubai mall and Burj Kalifa. Transportation to and from to any place to Dubai is very convenient by car. Taxis are available round the click. Staff will help you to arrange transportation. Just ask. Train station is next door too. There is 24 hr restaurant next door. Mall is 15 minute walk through the walk way well lighted and extremely safe. So many restaurants and 2 great food courts in the mall. Mall open 10 am to 12 mid night. Every kind of food in the world is available. Very reasonable price. Dubai perhaps the safest city in the world. Almost zero crime. Over all excellent

Sheihk Zayed Road Dubai

Hotel highlights

  • Walking distance to Dubai Mall and Burj Khalifa
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Downtown Dubai, Sofitel Dubai Downtown is within a 10-minute walk of popular sights such as Emaar Square and Dubai Mall. This 350-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants. Centrally located in Dubai, the hotel is connected to a shopping center and also a short walk from Burj Khalifa and Dubai Opera.


Dining

There are multiple options for onsite dining with 5 restaurants, including Les Cuisines, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.


Property features

Guests of Sofitel Dubai Downtown have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Luxury Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

1 King Bed | Sleeps 3

Luxury Room, 1 King Bed, View (Burj Khalifa View)

1 King Bed | Sleeps 3

Luxury Room, 2 Twin Beds, Business Lounge Access, View (Burj Khalifa View)

2 Twin Beds | Sleeps 3

Guest reviews for Sofitel Dubai Downtown

Everyone (5) Couples (1) Family (4)
5
Everyone

By on Apr 29, 2023

Review comment responded on May 21, 2023

Dear Valued Guest, We would like to thank you for taking the time to post your comments regarding your recent stay. It is always a pleasure to receive positive feedback and we look forward to welcome you back soon. Warm regards,Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

5
Family

My stay at the hotel was amazing! Thank you for the great service

By on Dec 7, 2022

Review comment responded on Dec 7, 2022

Dear Valued Guest,Thank you for posting a review on your recent stay at Sofitel Dubai Downtown. We are pleased to know that your stay at our hotel was amazing and especially the service provided by our team of skilful 'Heartists'. We are looking forward to welcoming you back.Warm regards,Lusine Iskandaryan Guest Experience ManagerSofitel Dubai Downtown

5
Everyone

By on Feb 8, 2021

Review comment responded on Dec 21, 2022

Dear Valued Guest,Thank you for taking your time to rate and review your recent stay at Sofitel Dubai Downtown. We are looking forward to have you back with us soon. Warm regards,Lusine IskandaryanGuest Experience Manager Sofitel Dubai Downtown

4
Everyone

By on Mar 4, 2020

Review comment responded on Dec 21, 2022

Dear Valued Guest,Thank you for taking your time to rate and review your recent stay at Sofitel Dubai Downtown. We are looking forward to have you back with us soon. Warm regards,Lusine IskandaryanGuest Experience Manager Sofitel Dubai Downtown

5
Family Friends

Super helpful staff. Bell service is awesome. These guys will do everything for you

By on Dec 3, 2019

Review comment responded on Feb 1, 2020

Bonjour from Sofitel Dubai Downtown! We are delighted to have selected our hotel. Hence we appreciate the positive feed -back our aim is to make feel that you belong and feel appreciated each moment you are with us Looking forward to welcome you again in Sofitel Downtown,

5
Everyone

By on Nov 29, 2019

5
Family with small children

It was really nice clean as 7 star customer service

By on Oct 25, 2019

5
Family Partner Couples

Excellent service. Got an early check in and even room upgrade. Front desk and concierge could not have been nicer or more helpful

By on Jun 23, 2019

Review comment responded on Jul 2, 2019

Dear Guest, we are truly delighted to read your wonderful feedback highlighting our quality of service. Thank you and we look forward to the pleasure of having you back in the near future.

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 3, 2019

Dear Guest, appreciate you for taking the time to post a review and for choosing to stay with us. We hope to welcome you again in the near future.

5
Family

Great location and excellent service. Hotel is clean and amenities are fantastic. Close to Dubai mall and Burj Kalifa. Transportation to and from to any place to Dubai is very convenient by car. Taxis are available round the click. Staff will help you to arrange transportation. Just ask. Train station is next door too. There is 24 hr restaurant next door. Mall is 15 minute walk through the walk way well lighted and extremely safe. So many restaurants and 2 great food courts in the mall. Mall open 10 am to 12 mid night. Every kind of food in the world is available. Very reasonable price. Dubai perhaps the safest city in the world. Almost zero crime. Over all excellent

By on Mar 2, 2019

Review comment responded on Mar 18, 2019

Dear Guest, thank you for taking the time to leave a wonderful review. We're thrilled to hear that you enjoyed our convenient location and the quality of staff service.

Sofitel Dubai Downtown

Sheihk Zayed Road, Dubai,
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