Arcade Hotels in Downtown West

"The food was great, the staff was nice. We felt great the whole time we were there. The hotel is undergoing repairs and updating parts, so it was under construction, but glad to see improvements are being made. Our room furnace broke and we were getting heat only in there, it was hot. Then we were moved to another room for a night while they fixed. When they fixed, it was cold only, and the room was freezing, but it was the last room available in the hotel. The pool was extremely cold, which is unfortunate for a small area. Kids were using it as a cold plunge. We really loved the hotel and how historic it was. We will be trying this hotel again because it deserves another chance. "

"Staff could be friendly - the kick back left alot to desired, several times the nachos, cheese and toppings ran out and it took 10+ mins to refill. Soda machine was broken most of our stay. Bottom parking deck was closed and key cards wouldn't on top deck so you had to call for help which was another 5+ mins. There was no room service/cleaning the 3 days we were there. "

"Best burgers from the restaurant bar area"