Hotels in Doral

"Room was clean, shower looked absolutely disgusting. Shower head was loose and hanging off, not the one advertised in pictures. The water only stayed hot for a minute before going barely warm the rest of our showers. They have hotel TVs from 2004 with nothing but basic cable. Staff was friendly, hotel overall was clean and the pool was nice. The bed was very comfortable. All in all, i personally wouldn’t stay here again cause of the shower. Walls are also paper thin with no door guards so you can hear your neighbors hacking up a lung very clearly. Not for me. "

"I travel frequently for business, and this was by far the worst hotel experience I have ever had. From the moment I arrived, the staff demonstrated a clear lack of concern for guests. Their “I don’t care” attitude set the tone for the entire stay. The hotel itself had a very unpleasant and unusual odor, which made the environment uncomfortable. The room was equally disappointing. It was bare—no artwork or basic décor—and the sheets appeared dingy and unclean. Several functional issues made the stay even more frustrating: the internet connection was unreliable, multiple lights and electrical outlets did not work, and there were no USB ports available, which is a basic expectation today. In addition, I had to have my room key reprogrammed repeatedly every time I left the room. Housekeeping staff frequently gathered in the hallways speaking loudly, which disrupted any sense of rest or privacy. To make matters worse, I checked out on Tuesday evening, yet my stay was recorded incorrectly as ending on Wednesday. I have made several attempts to contact the hotel to obtain a copy of my bill, but no one answers the phone or follows up. Overall, this experience was extremely disappointing and far below even basic hospitality standards. I would not recommend this hotel to anyone"

"Great staff who saw to your needs."