Service was EXCELLENT
So many barking dogs, so many rooms jam packed with tons of people. LOUD music pumped throughout, broken elevators, broken shower doors so water got all over your floor when used. Iron broken, hair dryer broken, pool had TONS of screaming unsupervised kids yelling and swimming. Housekeeping just reamde The beds when you’re gone didn’t put clean sheets back on- remolded wet towels instead of new ones. Front desk people always on the phone with personal phone calls so had to wait to get their attention
The decor was very beautiful, staff was nice, a lot of entertainment options to do, good food selection, just wish breakfast was complimentary
Would stay again :) TY for your hospitality
This property is excellent if you are in the Doral area proximity to airport and shopping malls makes it a win win
Location
Aloft Doral suits all the needs for the business traveler and regular hotel guest it’s super convenient location surrounded by numerous restaurants and shopping centers.
Room with no desk to put your computer, no furniture to place your luggage, room in poor condition.
The staff were friendly. However the walls of the room are really thin, there was a screaming child that went on non stop from 7 am- 9:30am Not the worst, but checkout is noon….
Very clean and nice
Location was great. In the middle of everything, mall, restaurants, everything. Employee were professional and location was clean. Definitely look forward to staying here again.
I work in a company B2B sales. I had to visit Miami one week every month for business. I can tell you that this is the the last time I stay at Aloft Miami Doral. It was the worst costumer experience I’ve had at a hotel. I bought my room with a $20 dolar breakfast included. I did not use that because I was busy but the only day that I decided to get something in the morning was 3 bottles of water and the person at the front desk Luis Cordero, he decided by himself that the water is not part of the breakfast and denied my breakfast tickets. He said you can not take the water, water is not part of the breakfast. I was working for 11 years as a pharmaceutical and I never imagined I would hear something like that. For this person or for aloft hotel doesn't matter if the costumer has to drink water because the costumer is not able to drink anything that contains sugar. This person never asked me about dietary restrictions or why I was buying the water.
Nothing
Located within 2 miles (3 km) of Miami International Mall, Aloft Miami Doral places you within a few miles (5 km) of Dolphin Mall. This 145-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 42-inch LED TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also available. Change of towels is available on request.
Guests staying at Aloft Miami Doral enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Thank you so much for your feedback! We hope to see you again here, at the Aloft in Sunny Doral!
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay on our facilities we will address this issue to our managers.
Service was EXCELLENT
Thank you for your feedback! We appreciate your honesty and would love to have you again, next time here at the Aloft Miami Doral!
So many barking dogs, so many rooms jam packed with tons of people. LOUD music pumped throughout, broken elevators, broken shower doors so water got all over your floor when used. Iron broken, hair dryer broken, pool had TONS of screaming unsupervised kids yelling and swimming. Housekeeping just reamde The beds when you’re gone didn’t put clean sheets back on- remolded wet towels instead of new ones. Front desk people always on the phone with personal phone calls so had to wait to get their attention
Thank you for choosing Aloft Miami Doral. We appreciate your feedback! Our team is working diligently on this issue.
Thank you for choosing Aloft Miami Doral, we appreciate your feedback.
The decor was very beautiful, staff was nice, a lot of entertainment options to do, good food selection, just wish breakfast was complimentary
Thank you for staying at Aloft Miami Doral, we hope to see you back soon!!
Would stay again :) TY for your hospitality
Good Morning, Thank you for taking the time to give us a 4 out of 5 rating we hope to see you again soon at Aloft Miami Doral
This property is excellent if you are in the Doral area proximity to airport and shopping malls makes it a win win
Thank you guys for sharing your experience with us, we are glad to have you here staying with us. We will make sure every stay with us it is as enjoyable as this one.
Good afternoon, thank you for choosing to stay at the Aloft in Doral. We greatly appreciate your feedback and hope to see you again.