Great hotel to stay.
Good
Nice
The property was beautiful! Loved the suite and it’s layout.
Although the rooms weren't ready when we arrived, the front desk staff were very empathetic about our wait. Their offer of snacks were very much appreciated.
Staff was amazing.
Everything was fine except the shower water temperature was barely lukewarm. Practically a cold shower to start the day. The lady receptionist was more interested in her phone than anything else. Other than those issues it was a nice hotel.
Area
Good location
Excellent front desk staff. Room was very nice and clean. Safe area
This is the single worst hotel experience of my life, and I've been to a lot of bad hotels. Their pool is broken. The rooms, hallways, and stairwells are dirty. The sheets are dirty. The fire alarm went off for over an hour in the middle of the night for no reason. The breakfast boxes are terrible. The staff was not able to help with much of anything. I've been told that this hotel is bank owned, and that would probably explain why everything was so awful. The same bank owns the 2 hotels next door, too. Go ANYWHERE else but here! You have been warned...
Great location and building design was great. It seemed like they were short staffed and the pool wasn't working which was disappointing.
There was nothing that stood out about the property. Easy access to highways.
Nothing unique which was just fine, close to everything
There were no coffee cups or forks for the breakfast. The coffee in the lobby was empty. The room key did not work. The toilet had tissue in it. Our group said we will not come back to this location next time.
Located within a mile (2 km) of Zekelman Holocaust Center, Holiday Inn Hotel & Suites Farmington Hills - Detroit NW, an IHG Hotel is within 2 miles (3 km) of Heritage Park. This 133-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
47-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and hair dryers. Other amenities include microwaves, coffee makers, and phones. Housekeeping is available on request.
Guests staying at Holiday Inn Hotel & Suites Farmington Hills - Detroit NW, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.
Great hotel to stay.
Good
Nice
The property was beautiful! Loved the suite and it’s layout.
Although the rooms weren't ready when we arrived, the front desk staff were very empathetic about our wait. Their offer of snacks were very much appreciated.
Thank you for sharing the comments!
Staff was amazing.
Thank you for the wonderful feedback! We hope to see you again on your next visit to the area.
Everything was fine except the shower water temperature was barely lukewarm. Practically a cold shower to start the day. The lady receptionist was more interested in her phone than anything else. Other than those issues it was a nice hotel.
Thank you for the feedback!
What a nice review to come in to on a Monday morning. Thank-you very much. These reviews really matter to us and that makes this review even sweeter. I hope you stay with us again really soon.