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Recent guest reviews

Was explicitly informed upon check in that room service is mandatory at least every 3 days. I had booked 2 rooms & requested room service - neither room ever received anything - NO TOWELS - NO FRESH BED SHEETS

I had a 2 night reservation for two rooms made on Aug. 9. On Aug. 13 after 4p, this property sends me a cancellation which I did not see since I was DRIVING to the property. When I arrive, I am told that they were overbooked (not my fault). I was given a choice of 1 room out of 2, which worked as part of my party cancelled. In the room it was clean except for the floor. My shoes would stick as I walked on the laminate flooring and tile.

Booked king bed room. At check in wasnt ready. Offered 2 queens same price. Entered room- filth. Wherever pictures were taken for room WAS NOT HERE. Feces and urine in and ON toilet. No toilet paper. Not swept or vaccumed. Complained and moved 2 rooms down. Still disgusting but had clean bathroom and toilet paper. Locked myself out of room and Lobby assistant made a new key. Thats the ONLY positive. Will NEVER return. Not even worth the 58$ a night. Saw housekeeper- had no new sheets/pillows. Witnessed her pick them up off dirty floor and remake bed. Hated it.

Bedsheet wasn’t clean. I saw there was a dead bedbug and blood on the side of the bedsheet!! I was scared to death that I might get beaten by the bedbugs since I saw that someone killed the bedbugs on the side of the bedsheets and blood stain was still there. Will upload the pics on google reviews. But thanks god didn’t get eaten by the bedbugs!!

The room wasn’t even clean and the shower n toilets were still dirty and old soap was still in there so I didn’t even stay in there ! Look at your camera and you will see

The cleanliness was absolutely gross, and I was just very disgusted with it.

What i liked about it , it was quite. Worse stay ever. Room smelled awful. No hot water. I couldnt sleep because of all the nets flying around. Shower walls nasty. I couldn't take a shower. I hate here. Never again!😠😠😠

Staff was nice and easy quick check in. Bedcovers had stains and should be replaced.

I liked the staff for the front desk, they were warm welcoming. I didn’t like the smell inside my room so I requested to be in a cleaner room. I got my new room, no smell but the cable wasn’t working and toilet was not flushing. I packed my stuff and left,

Staff was good, Condition of property was very bad. Dirty rooms. Room was stinking

Sinacola Ct NE Farmington Hills MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Red Roof Inn Detroit - Farmington Hills places you within a leisurely stroll of Suburban Ice-Farmington Hills and St. Joe's Medical Group. The 108 rooms at this hotel include refrigerators, microwaves, and LCD TVs.


Rooms

Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and free long-distance calls are other standard amenities.


Property features

At Red Roof Inn Detroit - Farmington Hills, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. A stay here includes free parking. The 24-hour front desk has staff always at the ready.

Room options

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Detroit - Farmington Hills

Everyone (30) Couples (5) Family (6)
2
Friends Business Business

Was explicitly informed upon check in that room service is mandatory at least every 3 days. I had booked 2 rooms & requested room service - neither room ever received anything - NO TOWELS - NO FRESH BED SHEETS

By on Oct 31, 2021

Review comment responded on Dec 1, 2021

Dear Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN DETROIT - FARMINGTON HILLS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for issues you have experienced during your past stay with us! I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. General Manager Red Roof Inn

2
Family

I had a 2 night reservation for two rooms made on Aug. 9. On Aug. 13 after 4p, this property sends me a cancellation which I did not see since I was DRIVING to the property. When I arrive, I am told that they were overbooked (not my fault). I was given a choice of 1 room out of 2, which worked as part of my party cancelled. In the room it was clean except for the floor. My shoes would stick as I walked on the laminate flooring and tile.

By on Aug 16, 2021

1
Partner Couples

Booked king bed room. At check in wasnt ready. Offered 2 queens same price. Entered room- filth. Wherever pictures were taken for room WAS NOT HERE. Feces and urine in and ON toilet. No toilet paper. Not swept or vaccumed. Complained and moved 2 rooms down. Still disgusting but had clean bathroom and toilet paper. Locked myself out of room and Lobby assistant made a new key. Thats the ONLY positive. Will NEVER return. Not even worth the 58$ a night. Saw housekeeper- had no new sheets/pillows. Witnessed her pick them up off dirty floor and remake bed. Hated it.

By on Mar 19, 2021

Review comment responded on Mar 22, 2021

Thank you for your review.

1
Everyone

By on Dec 5, 2020

Review comment responded on Dec 7, 2020

Thank you for your review

2
Everyone

By on Oct 2, 2020

Review comment responded on Oct 5, 2020

Thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

2
Family

Bedsheet wasn’t clean. I saw there was a dead bedbug and blood on the side of the bedsheet!! I was scared to death that I might get beaten by the bedbugs since I saw that someone killed the bedbugs on the side of the bedsheets and blood stain was still there. Will upload the pics on google reviews. But thanks god didn’t get eaten by the bedbugs!!

By , from Ny on Sep 29, 2020

Review comment responded on Oct 5, 2020

Thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

1
Partner Couples

The room wasn’t even clean and the shower n toilets were still dirty and old soap was still in there so I didn’t even stay in there ! Look at your camera and you will see

By on Aug 28, 2020

Review comment responded on Oct 5, 2020

Thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

5
Everyone

By on May 18, 2020

Review comment responded on Jun 5, 2020

Thank You for staying with us!

2
Partner Couples Family

The cleanliness was absolutely gross, and I was just very disgusted with it.

By on Jan 25, 2020

4
Everyone

By on Jan 4, 2020

Review comment responded on Jan 8, 2020

Thank you

Red Roof Inn Detroit - Farmington Hills

24300 Sinacola Ct NE, Farmington Hills, MI 48335
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