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The hotel was nicely located near the river front, City Market and historic area of Savannah. In general, staff were pleasant and helpful. Housekeeping was uneven. I don’t require constant changing of towels but if housekeeping is going to take away the bath mat it would be nice if they left a replacement. One day the bed was made, the next it was not. Same for emptying wastebaskets. Not a big deal, but why enter the room in the first place if the room is not really serviced. However, I liked the property, would recommend it, and would be willing to stay again.

Everyone was so friendly, helpful and respectful.

I would like to really commend the staffs of the Whitley Hotel. We were treated as 5 stars guess from the time we checked in until the time we checked out 2 days later. I like to acknowledge Angie at check in. She was knowledgeable, thorough and most of all her professional attitude in making a customer really feel welcome. After learning of my fiancee Birthday she was comp at: check end, the bar, and the dining area. Everyone of the Whitley staffs exhibit true professionalism. The hotel is amazing from the art works, the furnishing, a nice comforting entrance way in front with a giant fireplace. The bar was dimly lighted with big screens TV's playing in the background. I loved the bar area it felt so inviting to you and the bartenders was amazing and courteous. Same with the dining facilities the food was served up fresh and hot. The staff treated us with the upmost professionalism and courtesy that my fiancee adimired. The room was very cleaned with sparkling lights. I mean nothing was out of place or looked damage. The bedding was fresh and linen changed each day. We really enjoyed that room. This was our first stay at Whitley Luxury Hotel. Believe me first impressions goes a long ways in customer satisfaction. My fiancee and I was very impressed with the Whitley and its whole concepts. I promise it will not be our last visit. A true 5 star experience for us, wow!