Hotel under construction. Non smoking rooms smell like smoke. Had to move 3 times and downgrade rooms to find clean, non smoke room. Next morning, fire alarms go off. This locks out elevators, so had to carry 25 guitars down 3 flights. Wheels on luggage carts broken. Handicapped guy was locked out front at night because auto door function broken. Coffee was good. The bones of the facility are good, and location is secure. Hopefully the construction fixes all the problems.
I love it
Very unclean property. Doors were dirty, which could have easily been wiped down and carpet needs replacing. Bathroom had no toilet paper and we had to go retrieve it.
Should be torn down.
Tha parking lot needs to be finished
They really need to update their website if they’re requiring higher rates than quoted to stay here. Only reason I stayed was because I had a prebooking months prior to drive 11 hours and stay the night there on our way to Florida. I picked this place was because on the website the room looked spacious and separate between the bed and the family room area. We were given a room with just a bed and a table. The phone didn’t work which I tried to use just because I wasn’t informed they turned off all of their thermostats due to the remodeling. Speaking of that the entire place outside was under construction. What really irked me was it said nothing about their pool being closed. That’s the main reason I chose this hotel was because after sitting in a car all day my daughter was so ready to jump in their pool. First Lady was extremely rude, all the lights were turned off in the main lobby which was creepy with her attitude. Next morning checking out the young female was incredibly nice which was the only decent thing about this place. I’m happy I only had to stay one night. Like for real it doesn’t take much to do your job and inform someone the pool is closed, no breakfast in the morning, no AC was on until we got up there and got attitude for coming down to ask what’s up with the AC and was looked at stupid like I’m supposed to know they turned the thermostat off due to construction and remodeling. This place was trash. Broken glass in room & halls smelled like wet dog.
They over booked by several rooms leaving us standing in the waiting room for almost 2 hours at 12:30am after driving all day and night .
The building has a lot of potential though! Very outdated and dirty the floors ware sticky because they are so dirty even the elevator and hallways, Found hair in the tub and a whole lot of dust on the tissue box and on the coffee maker also we could smell the Marihuana everywhere and a whole lot of noise in the other rooms like they were having a party or something.
My entire floor smelled like Marijuana. It literally took me 4 minutes to get in my room every time because the card reader was broken. And then the elevators, stairs, and entrance doors were out of order because of flooding.
Location. Easy access from the interstate. Many restaurants in the area. Pets can stay.
The manager that checked me out was very nice and professional. She issued me a refund after she found out my stay had hadn't been a pleasant one. What I didn't like: The room wasn't clean at all; the carpet was sticky and my flip-flop kept getting trapped to it. The refrigerator and microwave were dirty; only 1 lamp worked; the mattress was covered in stains; the room and elevator had an overpowering smell constantly that I had others describe as "weed" so obviously guests were smoking in their rooms. The doors are so old they shut so loudly to wake you up every single time someone shut their door; there was no noise filter so conversations from rooms next door ripped right through the wall. They also mentioned free breakfast but I stayed for 6 days and breakfast wasn't served once so that was misleading; there was an iron with no ironing board; the latch was broken and that made me nervous whenever I went to sleep; no phone in the room. I'm a huge fun of La Quinta Inn so this was extremely disappointing. For $66 per night, I wasn't expecting anything extraordinary but I felt whoever is managing this facility gave up on it a very long time ago and doesn't seem to care.
Absolutlely the worse designed room that I have ever been in. The lay out was totally inconveint for sitting or moving about. The electrical switches and outlets were very few and some did not work. Very little room for suitcases. Other LaQintas are wonderful. This one should be taken down. It is an embarassment to the rest!!!
Door nearest our room: key would not open. Inconvenient.
Very nice layout of hotel and great location. Around many restaurants.
Had to wait for someone to come to front desk for check-in, which was not friendly, multi-tasking with other customer. Room was OK, but seems high priced for level of amenities.
Room was OK. Generally in good shape. Heater very noisy. Mold around shower. Shower curtain rod sagging.
Bathroom in one of out 2 rooms was not clean at all. Room 340
We stayed here during the most recent hurricane evacuation. Front desk associates were most helpful, kind and professional. However, as prior guests have commented in their reviews, cleanliness is certainly not this hotel’s strong point. The carpet and floors in our room were dingy, and the bathroom floor looked like it was never cleaned (animal fur and human hair everywhere). But perhaps most distressing was the mold/mildew odor that permeated the whole room (122), despite our efforts at using Febreeze and a potent odor absorbing gel canister. The windows are bolted shut so there is no way to get fresh air into the room. We could not wait to leave and we will not be staying here again.
Located 2.2 mi (3.5 km) from The Shoppes at River Crossing, La Quinta Inn & Suites by Wyndham Macon is within a 10-minute drive of Riverside Cemetery. This 142-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
At La Quinta Inn & Suites by Wyndham Macon, guests have access to a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
Hotel under construction. Non smoking rooms smell like smoke. Had to move 3 times and downgrade rooms to find clean, non smoke room. Next morning, fire alarms go off. This locks out elevators, so had to carry 25 guitars down 3 flights. Wheels on luggage carts broken. Handicapped guy was locked out front at night because auto door function broken. Coffee was good. The bones of the facility are good, and location is secure. Hopefully the construction fixes all the problems.
I love it
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Very unclean property. Doors were dirty, which could have easily been wiped down and carpet needs replacing. Bathroom had no toilet paper and we had to go retrieve it.
We will review this with our housekeeping team. We apologize for the inconvenience.
Should be torn down.
We are currently under renovation. We have pressure washed the building and the roof, removed landscape etc ... We appreciate your patience while we are under construction.
Tha parking lot needs to be finished
They really need to update their website if they’re requiring higher rates than quoted to stay here. Only reason I stayed was because I had a prebooking months prior to drive 11 hours and stay the night there on our way to Florida. I picked this place was because on the website the room looked spacious and separate between the bed and the family room area. We were given a room with just a bed and a table. The phone didn’t work which I tried to use just because I wasn’t informed they turned off all of their thermostats due to the remodeling. Speaking of that the entire place outside was under construction. What really irked me was it said nothing about their pool being closed. That’s the main reason I chose this hotel was because after sitting in a car all day my daughter was so ready to jump in their pool. First Lady was extremely rude, all the lights were turned off in the main lobby which was creepy with her attitude. Next morning checking out the young female was incredibly nice which was the only decent thing about this place. I’m happy I only had to stay one night. Like for real it doesn’t take much to do your job and inform someone the pool is closed, no breakfast in the morning, no AC was on until we got up there and got attitude for coming down to ask what’s up with the AC and was looked at stupid like I’m supposed to know they turned the thermostat off due to construction and remodeling. This place was trash. Broken glass in room & halls smelled like wet dog.
We would like to apologize for any issues you improve our business.We were disposition for two years and now have new owners as of this month. Please give us an opportunity to make improvements.
They over booked by several rooms leaving us standing in the waiting room for almost 2 hours at 12:30am after driving all day and night .
We apologize for any issues you encountered. We are starting renovations and will be under new management shortly. Positive changes are to come. Thank you for your patience.
The building has a lot of potential though! Very outdated and dirty the floors ware sticky because they are so dirty even the elevator and hallways, Found hair in the tub and a whole lot of dust on the tissue box and on the coffee maker also we could smell the Marihuana everywhere and a whole lot of noise in the other rooms like they were having a party or something.
We apologize for any noisy guests and other issues you encountered. Please do not hesitate to call the authorities if needed while at any of our properties.
My entire floor smelled like Marijuana. It literally took me 4 minutes to get in my room every time because the card reader was broken. And then the elevators, stairs, and entrance doors were out of order because of flooding.
We would like to apologize for the issues you encountered. We are working hard to improve. The flood was not a normal occurrence, we apologize for the inconvenience. Thank you for your feedback.
Location. Easy access from the interstate. Many restaurants in the area. Pets can stay.
We apologize that the fire alarm was set off during your stay. Unfortunately, safety protocol is that elevators are not functional until everything is checked for safety. We apologize for the inconvenience. We are working to improve on a daily basis. Thank you for the feedback.