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Best Western Inn & Suites of Macon

2.5 out of 5.0

Recent guest reviews

The front desk staff was super helpful and friendly. The room was really clean and the bed was very comfortable. One thing that hardly ever gets checked in hotels of any price or category, that's a little bit of a peeve, is the battery strength in the TV remote. I suppose I should check it as soon as I come into the room but that doesn't happen so I'm always in my sleepwear trying to get the remote to turn the TV on or change the channel; bumping it in my hand to try eke out the last of the battery power; sitting on the end of the bed thinking if I get closer the signal will be stronger or, fiddling with the buttons on the side/back of the flat screen. Like I say, it's a small thing but not having to do that would make me so very happy!

Easy check in, nice room, good breakfast, friendly staff,easy check out.

Was apprehensive staying here but was pleased with the entire experience. Just wish Best Westerns were all as good.

Surprised by the poor condition of the mattresses. Sunken in the middle and one frame creaked with any movement. Otherwise it was a very nice hotel but near busy highway.

This is a mid range hotel. It is nice but not excellent.

The staff was very friendly , the room was clean and the breakfast was excellent .

Very nice! Great breakfast! The employees were all very nice.

Toilet wouldn't flush properly when we first got there before even using the toilet otherwise room and location were fine.

We stayed in a room directly across from the indoor pool. The room was clean, staff was friendly, and the pool warm and clean.

Hotel meet my expectations with a great travel location.

The staff were friendly and helpful. Great location to restaurants. Very comfortable and quiet.

I do not agree that this is a 3-star hotel. 2.5 stars at best, in my opinion. I have stayed at other hotels nearby, and paid *much* less for those stays. I was expecting this to be a nicer stay, but no. Certainly not worth the extra money, in comparison to other hotels in the vicinity. Don't be fooled by the higher-star rating than the other hotels nearby. I booked a "Suite", but what I got was most definitely *not* a suite. The room was noisy, so close to the interstate. The room was cold - the heater didn't work properly. I had to prop a sofa cushion onto the under-window unit, to keep the air-flow from billowing up into/underneath the curtains. The wireless internet didn't work. The male clerk who checked me in was wonderful. Friendly, helpful, and overall a good experience. The female who was working when I checked out? She's got no business working with the general public.

Clean. Basic. Expansive breakfast. Bed was a bit painful though.

Stay wa ok. Would stay again AAAAAAAAAAAAAAAAAAAAhhh

We found the hotel comfortable and convenient. We would stay there again. It's really nice to have a whirlpool after traveling all day.

The staff friendly. Room clean,, and free breakfast was free.

Got there Saturday for labor day weekend w the fam everything was great from parking to staff clean room pool was clean nice little exercise room flat screen tv (bring a dvd player/game if you have kids) breakfast was good they just didnt have eggs b'c of a recall paid 63 ea night for two nights

Clean. Comfortable room right off the highway. Fair rates.

Staff friendly. Room was clean. Beds comfortable. Price was right. Breakfast was very good.

Pretty standard for a Best Western. However, indoor pool requires walking outside to get to it. There is also not an elevator, so suitcases may be awkward getting up and down stairs, especially if you are traveling with little people. Front desk offered extra towels for pool at check-in. Breakfast was so-so. Close to several restaurants and 5 minutes from both Kroger and Sam's Club.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (No Pets)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Microwave (No Pets)

Queen 2 | Sleeps 5

Guest reviews for Best Western Inn & Suites of Macon

Everyone (7) Couples (15) Business (8) Family (13) Other (2) Friends (2)
4

quick business trip made simple

Everyone

The front desk staff was super helpful and friendly. The room was really clean and the bed was very comfortable. One thing that hardly ever gets checked in hotels of any price or category, that's a little bit of a peeve, is the battery strength in the TV remote. I suppose I should check it as soon as I come into the room but that doesn't happen so I'm always in my sleepwear trying to get the remote to turn the TV on or change the channel; bumping it in my hand to try eke out the last of the battery power; sitting on the end of the bed thinking if I get closer the signal will be stronger or, fiddling with the buttons on the side/back of the flat screen. Like I say, it's a small thing but not having to do that would make me so very happy!

By , from North Carolina on Nov 6, 2017

4
Everyone

Easy check in, nice room, good breakfast, friendly staff,easy check out.

By on Jul 15, 2017

4

clean and comfortable

Everyone

Was apprehensive staying here but was pleased with the entire experience. Just wish Best Westerns were all as good.

By on Mar 6, 2017

4

nice hot but very poor beds

Everyone

Surprised by the poor condition of the mattresses. Sunken in the middle and one frame creaked with any movement. Otherwise it was a very nice hotel but near busy highway.

By , from Nashville, TN on Feb 18, 2017

4

good but not great.

Everyone

This is a mid range hotel. It is nice but not excellent.

By on Oct 11, 2016

5

very good place right off the expressway .

Everyone

The staff was very friendly , the room was clean and the breakfast was excellent .

By on Apr 16, 2016

5

picked up a boat motor.

Everyone

Very nice! Great breakfast! The employees were all very nice.

By , from ky on Feb 14, 2016

3

spring vacation travel

Couples

Toilet wouldn't flush properly when we first got there before even using the toilet otherwise room and location were fine.

By on Apr 24, 2015

3

clean rooms, nice indoor pool

Families

We stayed in a room directly across from the indoor pool. The room was clean, staff was friendly, and the pool warm and clean.

By on Apr 6, 2015

4

good motel for value.

Singles

Hotel meet my expectations with a great travel location.

By on Mar 2, 2015