The room was large, comfortable and quiet. Loved the pool and spa. The breakfast was okay - food was lukewarm not hot but plenty of options. The big problem was at check in the guy demanded a credit card. When I asked why, I was told for ‘incidentals’ and this is standard at every hotel. I’ve stayed at a lot of hotels over the past few months and this was a first. He wouldn’t let us check in without it and was rather rude about the situation.
The rooms were very clean and the staff was helpful
This property was a good choice for us, it was half way between to places we wanted to visit.
Very nice, clean (no odors or pet smells!), comfortable beds, friendly staff and good breakfast! Excellent place for an overnight stop while traveling. Dogs are welcome. Outside entrance to the room makes it very convenient if you’re traveling with a dog. We’ve stayed at the LaQuinta next door which was nice, but we enjoyed and recommend the Best Western. Will stay there again on our next Florida trip.
The room was infested with bed bugs. Had to leave in the middle of the night with bites all over.
The indoor pool and hot tub was awesome. The room smelled like smoke and was pretty gross. The free breakfast is not available due to COVID
One of the beds had hair in it. Sheets were unchanged. Toilet was clogged. No elevator for the 2nd floor and no luggage carts. Plug in over the desk did not work.
Did not care for the damp and musky smell in the room and the urine smell in the bathroom. Poor excuse for a complimentary breakfast consisting of coffee, juice, a few apples and oranges, prepackaged danish.
I was saddened about the hot breakfast that was not provided and was not super happy about the lack of security
Have stayed overnight twice with my dog. Easy access for outside trips.
Nothing fancy, but very nice, clean, convenient and comfortable.
The staff was very friendly and helpful.
Personnel great
The chair in the room was filthy. The wouldn’t have accepted it!
The people were nice; however, the fire alarm was broken in our first room and kept saying the batteries were dead even after changing them. They switched us to a different room which smelled like cigarettes so bad I had an asthma attack and couldn’t sleep all night. The “free WIFI” is a joke because there is none. It doesn’t work and when asked, the attendant said to use my hotspot. And there is no breakfast.
I was disappointed that the lobby and pool were closed. I think it should have been noted on the amenities list.
Located within a mile (2 km) of Middle Georgia State University - Macon Campus - Main Campus, Best Western Inn & Suites of Macon is within 3 miles (5 km) of Macon Mall. This 56-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Best Western Inn & Suites of Macon features a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
The room was large, comfortable and quiet. Loved the pool and spa. The breakfast was okay - food was lukewarm not hot but plenty of options. The big problem was at check in the guy demanded a credit card. When I asked why, I was told for ‘incidentals’ and this is standard at every hotel. I’ve stayed at a lot of hotels over the past few months and this was a first. He wouldn’t let us check in without it and was rather rude about the situation.
The rooms were very clean and the staff was helpful
This property was a good choice for us, it was half way between to places we wanted to visit.
Very nice, clean (no odors or pet smells!), comfortable beds, friendly staff and good breakfast! Excellent place for an overnight stop while traveling. Dogs are welcome. Outside entrance to the room makes it very convenient if you’re traveling with a dog. We’ve stayed at the LaQuinta next door which was nice, but we enjoyed and recommend the Best Western. Will stay there again on our next Florida trip.
The room was infested with bed bugs. Had to leave in the middle of the night with bites all over.
The indoor pool and hot tub was awesome. The room smelled like smoke and was pretty gross. The free breakfast is not available due to COVID
One of the beds had hair in it. Sheets were unchanged. Toilet was clogged. No elevator for the 2nd floor and no luggage carts. Plug in over the desk did not work.
Did not care for the damp and musky smell in the room and the urine smell in the bathroom. Poor excuse for a complimentary breakfast consisting of coffee, juice, a few apples and oranges, prepackaged danish.
I was saddened about the hot breakfast that was not provided and was not super happy about the lack of security
Have stayed overnight twice with my dog. Easy access for outside trips.
Timothy, Thank you for bringing this to our attention. We take this matter seriously and are having this room professionally inspected. I was able to process your refund for the inconvenience.