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Recent guest reviews

Cigarette smoke all through the hallways

Easy, friendly check in! Great room so far.

The staff was extremely friendly and helpful. There were sufficient linens in the bathroom, and it was clean properly each day. The hot breakfast was excellent. My room was very conveniently located by the parking lot.

Highway noise

It had a baby grand piano in the lobby that our college kids enjoyed playing. Very nice staff.

Was greeted by a very professional and polite woman at the front desk. My room was clean and tidy and the beds were very comfortable. The morning breakfast was delicious and the woman who made it made me feel at home. It was a great experience.

DO NOT SAY AT THIS HOTEL, i got over 30 bed bugs bites and complained about it, all they said is sorry, terrible place terrible service

It was a wonderful hotel. I was impressed with the decor, cleanliness, pool and breakfast. When we got to our room the air conditioner did not work, but the friendly staff member promptly moved us to another room. Highly recommend!

There were cockroaches in the room. We did not stay and were refunded for the stay. The front desk clerk knew the room had roaches!!

Good location, right off I-75. Better than decent surroundings. Hotel was very clean and nicely furnished. Front desk clerk wasn’t the friendliest but wasn’t unfriendly. Just kind of went through the motions. Able to stay with our dog. Very satisfied.

The Staff was swift and lovely. The room was clean and comfortable

The parking spaces were too small there was not enough parking spaces the breakfast was not good

The hotel was a two-story hotel and didn’t inform us the elevator was broken/not working when giving us a second floor room. Also, the hallways/carpet smelled like smoke. The room itself was fine (once we got all our luggage up the stairs). Disappointed to say the least.

My concern was that the receptionist did not wear a mask even when I kindly asked her whether she could.

I like the location so close to downtown The price is right!!

Breakfast was great. Morning coffee was perfect. Friendly staff and housekeeping staff!

Riverside Dr Macon GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within 2 miles (3 km) of The Allman Brothers Band Museum at the Big House, Best Western Riverside Inn is within 3 miles (5 km) of Carmichael House. This 120-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.


Property features

Best Western Riverside Inn features a gym, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Riverside Inn

Everyone (15) Couples (4) Family (12)
2
Everyone

Cigarette smoke all through the hallways

By on Jan 1, 2022

Review comment responded on Jan 4, 2022

Thanks for staying with us. We are sorry about the smoke smell. We do offer a few smoking rooms and we are sorry you had to endure the smell.

4
Everyone

By on Dec 28, 2021

5
Family

Easy, friendly check in! Great room so far.

By on Nov 24, 2021

Review comment responded on Nov 24, 2021

Thanks for choosing our Best Western. We are glad you enjoyed your stay.

5
Everyone

The staff was extremely friendly and helpful. There were sufficient linens in the bathroom, and it was clean properly each day. The hot breakfast was excellent. My room was very conveniently located by the parking lot.

By on Nov 15, 2021

Review comment responded on Nov 19, 2021

Thanks s much for taking the time to rate us, We are glad you were happy with your stay. Hope to see you in the future.

3
Family

Highway noise

By on Oct 20, 2021

Review comment responded on Oct 21, 2021

Thank you for staying with us.

5
Family Friends

It had a baby grand piano in the lobby that our college kids enjoyed playing. Very nice staff.

By on Oct 4, 2021

Review comment responded on Oct 6, 2021

Thanks for staying with us.

5
Everyone

By on Sep 26, 2021

5
Everyone

Was greeted by a very professional and polite woman at the front desk. My room was clean and tidy and the beds were very comfortable. The morning breakfast was delicious and the woman who made it made me feel at home. It was a great experience.

By on Sep 16, 2021

Review comment responded on Sep 20, 2021

Thank you for choosing our Best Western. We hope you will return.

1
Everyone

DO NOT SAY AT THIS HOTEL, i got over 30 bed bugs bites and complained about it, all they said is sorry, terrible place terrible service

By on Aug 19, 2021

Review comment responded on Aug 20, 2021

We do apologize for the bedbugs. If you will give me your name and dates of stay we will look into this, This post was sent as anonymous so we have no idea who you are or when you stayed .

5
Partner Couples

It was a wonderful hotel. I was impressed with the decor, cleanliness, pool and breakfast. When we got to our room the air conditioner did not work, but the friendly staff member promptly moved us to another room. Highly recommend!

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Thanks for choosing our Best Western. We are so glad you were happy with your stay..

Best Western Riverside Inn

2400 Riverside Dr, Macon, GA 31204
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