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Best Western Riverside Inn

2.5 out of 5.0

Recent guest reviews

The towels in the room have not been changed. they were dirty and full of hair. the Staff was not willing to help, did not take action when contacted and very reluctant to change them. the room was dirty, smelled bad and outdated. I would not consider it not even for a night-sleep during a journey

We were very pleased with the Riverside Inn! We had a very nice stay!!!

We just needed a quick place to stay that was clean and comfortable. This hotel was perfect!!!

I stay here several times a year. Nice hotel for the money

Friendly staff, clean room, located near many restaurants. Easy and enjoyable stop over during a short business trip.

Staff were Very professional and friendly...Room was very nice and clean and Breakfast was Fantastic !!

Room was clean and nice and the breakfast was better than most. The staff was efficient and friendly. Recommended.

This is a nice basic hotel within a short , 7 minute drive of the Macon city center. The location just off the highway and Riverside Drive is not scenic but it is well lit, nicely landscaped and seemed safe. My room was clean and comfortable during my 2-night stay - my non-smoking room did not smell smoky -- and the staff was friendly and on the ball. Check-in/out was easy and the helpful attendant in the breakfast area kept the coffee fresh and hot, the food was also freshly made and the area very clean and orderly.

The room was very clean and well decorated, staff on reception and cleaning people very nice, breakfast food and beverages excellent and right on time starting at 6 am sharp. The pool looks well kept and it has the right size for laps, I did not see or ask if there is a gym, because it was raining and could not use the pool. We spent good time with my daughter there. The price is right. The hotel has a good location and it is very near to Mercer University.

I have stayed at this hotel for many years. It has always met my expectations. The staff is very friendly and willing to help. They remember you when you return for a second stay.

Unfortunately only pork meats were served.We would like as a recommendation chicken only or turkey products since pork is bad for you.

Everything was great! Nice to relax and not worry on a long vacation.

Our stay was although brief was fair. When we arrived the room waa completely cleaned. To make the beat of it we went down to the pool to waiting for the staff to finish our room. We asked the staff to provide us with towels and the response that we needed to go down to the front lobby to get beach towels. When we asked that staff to bring the towels back with them (because they were traveling back and forth and because we would consider it a courtesy) The response was the same but some what rude in tone. Note: We checked in 2 hours after the check in time. Suffice it to say We were not impressed.

the staff was wonderful the rooms where clean and comfortfy. the towels wrapped all the way around ya not like most hotel towels will recommend this hotel to anyone visiting or pass thru macon georgia

room was clean but had a funny smell. Otherwise okay.

I stay there during a trip to Macon, GA The hotel was okay.

Old. Loud. Hot. Rude. Left after one night. No one cared why.

The hotel met our expectations. The staff was pleasant and well-trained.

Miss Minnie at the front desk was an absolute doll! She accommodated our every need. It was very quiet, and the bed was extremely comfortable. The full breakfast the next morning was delicious! I will definitely stay here again!

We stopped here because Best Western is a good name and the experience was not disappointing. The staff was special. The breakfast was outstanding. Clean and comfortable room and for the price was very rewarding.

2400 Riverside Dr Macon GA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of The Allman Brothers Band Museum at the Big House, Best Western Riverside Inn is within 3 miles (5 km) of Carmichael House. This hotel has 120 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Hay House and Cannonball House are also close to this Macon hotel.


Dining

Free continental breakfast is included with your stay. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All 120 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also standard.


Property features

Guests of Best Western Riverside Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Riverside Inn

Everyone (4) Business (12) Couples (17) Family (16) Friends (2) Other (4)
1

dirty, lack of hygiene and poor customer service

Everyone

The towels in the room have not been changed. they were dirty and full of hair. the Staff was not willing to help, did not take action when contacted and very reluctant to change them. the room was dirty, smelled bad and outdated. I would not consider it not even for a night-sleep during a journey

By , from Savannah, Ga on Sep 22, 2017

Review comment responded on Sep 24, 2017

We are very sorry for the problems you incurred at our Best Western. Thank you for taking the time to rate us. We will address this directly with the proper authority...

4

very nice!!!

Everyone

We were very pleased with the Riverside Inn! We had a very nice stay!!!

By on Feb 5, 2017

4

very nice hotel

Everyone

We just needed a quick place to stay that was clean and comfortable. This hotel was perfect!!!

By on Jan 18, 2017

4
Everyone

I stay here several times a year. Nice hotel for the money

By on May 8, 2016

5

good business stop

BusinessTravelers

Friendly staff, clean room, located near many restaurants. Easy and enjoyable stop over during a short business trip.

By on Dec 5, 2015

5

excellent hotel

GetawayWithFriends

Staff were Very professional and friendly...Room was very nice and clean and Breakfast was Fantastic !!

By on Nov 25, 2015

5

good stay and value

Families

Room was clean and nice and the breakfast was better than most. The staff was efficient and friendly. Recommended.

By on Oct 27, 2015

4

comfortable and clean

BusinessTravelers

This is a nice basic hotel within a short , 7 minute drive of the Macon city center. The location just off the highway and Riverside Drive is not scenic but it is well lit, nicely landscaped and seemed safe. My room was clean and comfortable during my 2-night stay - my non-smoking room did not smell smoky -- and the staff was friendly and on the ball. Check-in/out was easy and the helpful attendant in the breakfast area kept the coffee fresh and hot, the food was also freshly made and the area very clean and orderly.

By on Oct 18, 2015

5

wonderful college family weekend

Families

The room was very clean and well decorated, staff on reception and cleaning people very nice, breakfast food and beverages excellent and right on time starting at 6 am sharp. The pool looks well kept and it has the right size for laps, I did not see or ask if there is a gym, because it was raining and could not use the pool. We spent good time with my daughter there. The price is right. The hotel has a good location and it is very near to Mercer University.

By on Oct 7, 2015

5

great hotel!

BusinessTravelers

I have stayed at this hotel for many years. It has always met my expectations. The staff is very friendly and willing to help. They remember you when you return for a second stay.

By on Jul 27, 2015