Cigarette smoke all through the hallways
Easy, friendly check in! Great room so far.
The staff was extremely friendly and helpful. There were sufficient linens in the bathroom, and it was clean properly each day. The hot breakfast was excellent. My room was very conveniently located by the parking lot.
Highway noise
It had a baby grand piano in the lobby that our college kids enjoyed playing. Very nice staff.
Was greeted by a very professional and polite woman at the front desk. My room was clean and tidy and the beds were very comfortable. The morning breakfast was delicious and the woman who made it made me feel at home. It was a great experience.
DO NOT SAY AT THIS HOTEL, i got over 30 bed bugs bites and complained about it, all they said is sorry, terrible place terrible service
It was a wonderful hotel. I was impressed with the decor, cleanliness, pool and breakfast. When we got to our room the air conditioner did not work, but the friendly staff member promptly moved us to another room. Highly recommend!
There were cockroaches in the room. We did not stay and were refunded for the stay. The front desk clerk knew the room had roaches!!
Good location, right off I-75. Better than decent surroundings. Hotel was very clean and nicely furnished. Front desk clerk wasn’t the friendliest but wasn’t unfriendly. Just kind of went through the motions. Able to stay with our dog. Very satisfied.
The Staff was swift and lovely. The room was clean and comfortable
The parking spaces were too small there was not enough parking spaces the breakfast was not good
The hotel was a two-story hotel and didn’t inform us the elevator was broken/not working when giving us a second floor room. Also, the hallways/carpet smelled like smoke. The room itself was fine (once we got all our luggage up the stairs). Disappointed to say the least.
My concern was that the receptionist did not wear a mask even when I kindly asked her whether she could.
I like the location so close to downtown The price is right!!
Breakfast was great. Morning coffee was perfect. Friendly staff and housekeeping staff!
Located within 2 miles (3 km) of The Allman Brothers Band Museum at the Big House, Best Western Riverside Inn is within 3 miles (5 km) of Carmichael House. This 120-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, microwaves, and coffee makers are also available.
Best Western Riverside Inn features a gym, free WiFi in public areas, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.
Cigarette smoke all through the hallways
Easy, friendly check in! Great room so far.
Thanks for choosing our Best Western. We are glad you enjoyed your stay.
The staff was extremely friendly and helpful. There were sufficient linens in the bathroom, and it was clean properly each day. The hot breakfast was excellent. My room was very conveniently located by the parking lot.
Thanks s much for taking the time to rate us, We are glad you were happy with your stay. Hope to see you in the future.
Highway noise
Thank you for staying with us.
It had a baby grand piano in the lobby that our college kids enjoyed playing. Very nice staff.
Thanks for staying with us.
Was greeted by a very professional and polite woman at the front desk. My room was clean and tidy and the beds were very comfortable. The morning breakfast was delicious and the woman who made it made me feel at home. It was a great experience.
Thank you for choosing our Best Western. We hope you will return.
DO NOT SAY AT THIS HOTEL, i got over 30 bed bugs bites and complained about it, all they said is sorry, terrible place terrible service
We do apologize for the bedbugs. If you will give me your name and dates of stay we will look into this, This post was sent as anonymous so we have no idea who you are or when you stayed .
It was a wonderful hotel. I was impressed with the decor, cleanliness, pool and breakfast. When we got to our room the air conditioner did not work, but the friendly staff member promptly moved us to another room. Highly recommend!
Thanks for choosing our Best Western. We are so glad you were happy with your stay..
Thanks for staying with us. We are sorry about the smoke smell. We do offer a few smoking rooms and we are sorry you had to endure the smell.