I like the room, and it is clean. Breakfast is good. But I don't like the shower head. It is too low.
Very accommodating staff and helpful recommendations. Walked across driveway for dinner at the italian restaurant Natalia which was great food and a treat. Will be coming back on our road trips through Macon. Front desk Patty was helpful with best roads to take on the way. Thanks for a very pleasant stay.
The hotel seemed nice upon entering, but once we entered the room it wasn’t so great. There was a wet dog smell and the area around the sink, bathroom, and part of the bedroom smelled yeasty. There was also mold along the ceiling in the bathroom. When sittin on one bed, we could see some garbage (a piece of food, the lid to a water bottle, etc) under the bed skirt of the other bed that hadn’t been cleaned up prior to us arriving.
We checked in on November 29th for 1 night. We were on the 2nd floor room 200. We got to the hotel around 6pm after driving 10hrs straight. We had another 8hrs drive ahead of us so we decided to stop and rest. Around 8pm, we started hearing the people above us walking, droping stuff, running ect...a few moment later our phone ring and the reception said that the people below are complaining about noises in our room. We told her that we are all in bed trying to sleep and actually the people above us were being very disruptive. She made it known that we were the problem and not the the people above us. She had a very bad attitude, very poor customer skills. We called about 3 times after that, complaining about the noise but nothing was done about it. We probably slept around 12:30 am when they finally were quiet. We love staying at this hotel but we will not stay at this particular location ever again.
Front desk attendant was quite rude. In addition to myself, when she was approached at the desk by others as well simply said, "What is it?" Room was not clean, window outside our room was broken, at breakfast, all the trash cans were overfilled. Overall not satisfied.
nice hotel, excellent breakfast, good for traveling with kids
The staff was very informative and provided us with good directions to the place we wanted to visit. Room was good and comfortable.
Hotel is very nice. Clean. Great pool. Excellent breakfast. Look forward to staying there when we go through Macon again.
Nice, new, clean. Good breakfast. Great half way point stop to Florida.
We stayed in rooms reserved by the bride's family for the wedding of my son. They were very nice. The only problem we had was that the first room assigned to us smelled highly of smoke even though it was a No Smoking room. We immediately went to the front desk and told them and they changed us right away with no questions asked. Good service
Service was great
Beautiful new facility. Clean, comfortable, quiet. Staff is cheerful and helpful. Restaurant next door is upscale and excellent, gourmet quality food and service. Hotel is easily accessible from I75.
great overnight stop breakfast was super
I stayed at the hotel while I attended a wedding. The bed was very comfortable with lots of pillows. The hot breakfast was also really nice (eggs, pancakes, sausage, juice, danish, cereal, most anything you would like)
If you have to travel to Macon, GA this is a good place to stay...
Located 1.9 mi (3 km) from The Shoppes at River Crossing, Homewood Suites by Hilton Macon-North is within a 10-minute drive of Wesleyan College. This 3-star hotel has 99 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception on select days.
The 99 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and DVD players. Sofa beds, coffee makers, and ceiling fans are also standard.
At Homewood Suites by Hilton Macon-North, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
I like the room, and it is clean. Breakfast is good. But I don't like the shower head. It is too low.
Very accommodating staff and helpful recommendations. Walked across driveway for dinner at the italian restaurant Natalia which was great food and a treat. Will be coming back on our road trips through Macon. Front desk Patty was helpful with best roads to take on the way. Thanks for a very pleasant stay.
The hotel seemed nice upon entering, but once we entered the room it wasn’t so great. There was a wet dog smell and the area around the sink, bathroom, and part of the bedroom smelled yeasty. There was also mold along the ceiling in the bathroom. When sittin on one bed, we could see some garbage (a piece of food, the lid to a water bottle, etc) under the bed skirt of the other bed that hadn’t been cleaned up prior to us arriving.
We checked in on November 29th for 1 night. We were on the 2nd floor room 200. We got to the hotel around 6pm after driving 10hrs straight. We had another 8hrs drive ahead of us so we decided to stop and rest. Around 8pm, we started hearing the people above us walking, droping stuff, running ect...a few moment later our phone ring and the reception said that the people below are complaining about noises in our room. We told her that we are all in bed trying to sleep and actually the people above us were being very disruptive. She made it known that we were the problem and not the the people above us. She had a very bad attitude, very poor customer skills. We called about 3 times after that, complaining about the noise but nothing was done about it. We probably slept around 12:30 am when they finally were quiet. We love staying at this hotel but we will not stay at this particular location ever again.
I am sorry for the inconvenience of the noise and will personally review this with our staff. We wish you a Happy and safe Holiday Season!
Front desk attendant was quite rude. In addition to myself, when she was approached at the desk by others as well simply said, "What is it?" Room was not clean, window outside our room was broken, at breakfast, all the trash cans were overfilled. Overall not satisfied.
I do apologize for the experience you had during your visit. I will personally look into this and review with our entire staff. I have not seen a broken window. If possible can you tell me the room number, so that i can be sure I have this repaired.
Thank you for the 5 out of 5 review of our property. Hope to see you again soon!
Thank you for the great review