Great location. Building could use some tlc. But nothing bad about the place. Enjoyed my stay.
apart from the guy at the valley, horrible experience overall in terms of customer service PLUS GOT A ROOM AT THE VER END OF EVERYTHING WITH A VIEW TO THE GARBAGE DUMP. This is how to greet a guest for that guest to NEVER come back.
Clean, friendly, and perfect. Loved that we heard ZERO room to room noise and could actually sleep. The front desk staff (specifically Mr. Rodney) is priceless. What an invaluable personable man he is for this hotel. He told us exactly where to go and not go as far as certain things to see and places to eat. He gave us the local scoop and truly appreciated his generosity of spirit and recommendations. Would definitely stay here again for sure. Hopefully, Mr. Rodney will still be there to greet us!
Our room was dirty. Dusty, hair in the bathroom. I complained on check out and they gave me a food credit of $40. So I appreciated it.
This is a lovely hotel with a lot of character and design savvy. The location is lovely. It's at the edge of the Old Town riverfront, but more related to the beautiful architecture of the Old Town streets. It's easy to stroll from here through the garden squares or down to the riverfront shops.
Main bedroom was clean. Bathroom needed more attention to detail- corners and behind the door had hair and dust.
The staff definitely met the Kimpton standards! Forest Gump was the concierge which I thought was awesome! The facilities however were not up to normal Kimpton standards. The room was a little dusty and the furnishings were not as nice as the past Kimptons I stayed in. I was really disappointed because I love the Kimpton brand and wanted to my husband to experience it also but it felt like staying at a normal mid tier hotel versus that luxury stay feeling that I love.
The property is not how the pictures are hyped . Valet parking is pricey , I was told their was self park, and there wasn’t.
Rodney, who checked me in, was incredibly friendly and knowledgeable. Great guy. Everyone I dealt with was extremely friendly and welcoming.
Although we reserve our rooms very early within our intended stay (date), upon arrival, our room was not ready at 4pm due to the internet being inoperable. We didn't get checked in until 8pm. At that time, we were told that I room had been overbooked and not available to us. The room was not what we booked. We were promised to change rooms to the one we reserved but that didn't materialize for both of us. One room was finally available after much fanfare. The rooms were not sufficiently cleaned, didn't have a clock, which is a staple for any hotel room, and our rooms were cleaned three days after jour arrival!!!!! The front desk staffers, Rodney and Frederick were extremely pleasant, accommodating, and knew our situation in and out and was able to really trouble shoot and attend to our needs. I give them High Praise for catering to our needs, questions, and providing recommendations. Great Job guys!!!!! The concierge, Becky was also very accommodating and knowledgable. She also was extremely helpful and engaging. The parking manager, and attendants were also very accommodating and knew my car. They brought it promptly without incident. The hotel must do a better job at the cleanliness and amenities that were supposed to be available.
Loved the location, and the staff. Especially Becky who was full of information on what to do on our short visit. We were disappointed with the facility overall, the hotel seems to be in need of some upgrading. The shower head had no pressure.
Very old hotel,
Location was great & boutique size of hotel was nice. I was disappointed that the restaurant, Pacci’s was closed on a Monday, my only night there.
The courtyard, lobby, and pool area were really cool. Most of the staff were very nice, but the guy who checked us in wasn't particularly helpful and some other staff were not very nice.
Wonderful staff! Super helpful and the hotel felt like a chic historic bed and breakfast.
Located in Historic Downtown Savannah, Kimpton Brice Hotel, an IHG Hotel is within a 5-minute walk of Warren Square and within 15 minutes of other popular attractions like Reynolds Square. This 4-star hotel welcomes guests with 145 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception. For your convenience, a full breakfast is available for a fee.
Flat-screen TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and free newspapers.
At Kimpton Brice Hotel, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 44 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.
Great location. Building could use some tlc. But nothing bad about the place. Enjoyed my stay.
apart from the guy at the valley, horrible experience overall in terms of customer service PLUS GOT A ROOM AT THE VER END OF EVERYTHING WITH A VIEW TO THE GARBAGE DUMP. This is how to greet a guest for that guest to NEVER come back.
Clean, friendly, and perfect. Loved that we heard ZERO room to room noise and could actually sleep. The front desk staff (specifically Mr. Rodney) is priceless. What an invaluable personable man he is for this hotel. He told us exactly where to go and not go as far as certain things to see and places to eat. He gave us the local scoop and truly appreciated his generosity of spirit and recommendations. Would definitely stay here again for sure. Hopefully, Mr. Rodney will still be there to greet us!
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the not-too-distant future!
Our room was dirty. Dusty, hair in the bathroom. I complained on check out and they gave me a food credit of $40. So I appreciated it.
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
This is a lovely hotel with a lot of character and design savvy. The location is lovely. It's at the edge of the Old Town riverfront, but more related to the beautiful architecture of the Old Town streets. It's easy to stroll from here through the garden squares or down to the riverfront shops.
Thank you so much for taking the time to leave your feedback with us. We truly appreciate the positive remarks, especially regarding our location. We would be honored to host you again in the future.
Main bedroom was clean. Bathroom needed more attention to detail- corners and behind the door had hair and dust.
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
The staff definitely met the Kimpton standards! Forest Gump was the concierge which I thought was awesome! The facilities however were not up to normal Kimpton standards. The room was a little dusty and the furnishings were not as nice as the past Kimptons I stayed in. I was really disappointed because I love the Kimpton brand and wanted to my husband to experience it also but it felt like staying at a normal mid tier hotel versus that luxury stay feeling that I love.
Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience guest have come to expect. We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. On a more positive note, we are glad to know that you enjoyed other aspects of your stay. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
The property is not how the pictures are hyped . Valet parking is pricey , I was told their was self park, and there wasn’t.
Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.
Thank you for taking the time to share your experience with us. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them!