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Days Inn Des Moines Merle Hay

2.0 out of 5.0

Recent guest reviews

The room was ok. I like the mattress comfort of the more upscale hotels. Overalll, it was good for the price.

Owner is rude what more do you want, he is a jerk

Horrible hotel stay. Run down old building , every thing was dirty and the jacuzzi was off for part time

Good hotel for the price, good location, excellent breakfast, no bathtub, bathroom need maintenance, shower very poor. I love the fact is a free pet hotel.

I stay at this particular hotel every time I visit Des Moines, the staff is wonderful, the hotel is clean and comfortable. The breakfast is plentiful and good. This time I passed through as I was moving to Arizona. Hopefully will have the chance in the future to stay at this hotel again.

I would recommend this to other family members. The staff was helpful. The room was nice.

It's a great place if you need a quick place to stay, but for double the peoce od some cheaper chains it is not worth it. The staff was not the friendliest, I asked if there was a local nall near with a theatre & the attendant said "Can'tyou look it up?" The breakfast was microwavable and not fresh.

Checked in and turned a/c on while give since it was hot in our room. .4 hours later when we returned room was even warmer. Called front desk they said maintenence would be down shortly. 40 minutes later still no maintenance man so I walked down to the front desk. Told them a/c was frozen. 30 mins later maintenance man showed up told front desk to move us to another room. New room a/c worked great!!! Just disappointed it took that long to get figured out and moved to another room. .good night sleep. .

Mostly avg hotel, no a/c in hallways, game room was nice.

Been staying here off and on for the past year and always have a decent stay. Clean and friendly, close to where I need to be.

Staff was verty helpful, room very clean. Could have had more seating available for the breakfast, but assume since there wasn't the food must have been good.

Breakfast was great! Staff was friendly and very helpful.

To me my experience at the hotel was an overall average experience.

Checked in at 11:00, hotel staffer was surly. Although the hotel was not crowded they placed us in a room right above the entrance to the bar. Noisy young adults coming and going and smoking right under our window. Called front desk and they said they would address the problem. Noise continued, and because phone was broken had to walk down to front desk. Different staffer offered us another room and we finally got to sleep well after midnight.

There was nothing fancy about this hotel, but a very fair price for the stay. We stayed at this motel while spending the weekend in Des Moines to do some Christmas shopping. We were not in the room for a lot of the time, but found it to meet our needs just fine. The hot tub was HOT and that is hard to find anymore. The front desk was friendly. The room and hallways were clean. Excellent water pressure in the shower. Breakfast was basic with waffles, cereal, fruit, and muffins. I would recommend this hotel for anyone looking for a clean room at an affordable rate.

My experience was a good one. I didn't need total luxury, just a room for a night. However my stay was going to be another night and in asking for a room, they knew who I was, helped me out to get another room and even when I finally checked out, they knew treated me like family in knowing that I was special ....

IT WAS WHAT WE WXPECTED FOR THE PRICE GOOD DAYS INN

It wasn't anything great! The workers weren't all that friendly. I was glad we didn't go there just for swimming because it was overrated!

clean,comfortable,very convenient,hot showers,friendly staff.close to food and liquor.

obviously an older motel but had new carpeting, was clean and had all the necessary amenities (ie. microwave, fridge, hairdryer, coffeemaker, etc.) Location was perfect for attending the NCAA nationals track and field meet at Drake University. Would recommend to anyone.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Standard Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 5

Guest reviews for Days Inn Des Moines Merle Hay

Everyone (4) Couples (7) Business (8) Family (14) Other (4) Friends (2)
3

reasonable stay for the price point.

Everyone

The room was ok. I like the mattress comfort of the more upscale hotels. Overalll, it was good for the price.

By on Aug 21, 2017

2

if that was the hotel owner or manager, he is rude

Everyone

Owner is rude what more do you want, he is a jerk

By on Nov 15, 2016

1
Everyone

Horrible hotel stay. Run down old building , every thing was dirty and the jacuzzi was off for part time

By on May 6, 2016

4

good location

Everyone

Good hotel for the price, good location, excellent breakfast, no bathtub, bathroom need maintenance, shower very poor. I love the fact is a free pet hotel.

By , from charles city, IA on Apr 8, 2016

Review comment responded on Apr 14, 2016

Thank you for your opinion and feedback. I agree this is a great location off I-80 surrounded by many retail , restaurants and businesses. We recently renovated the entire hotel and loaded it up with most modern amenities. We hope to see you soon...

4

stop through

Families

I stay at this particular hotel every time I visit Des Moines, the staff is wonderful, the hotel is clean and comfortable. The breakfast is plentiful and good. This time I passed through as I was moving to Arizona. Hopefully will have the chance in the future to stay at this hotel again.

By on Dec 13, 2015

4

enjoyable time

Couples

I would recommend this to other family members. The staff was helpful. The room was nice.

By on Nov 12, 2015

3

quick stop

BusinessTravelers

It's a great place if you need a quick place to stay, but for double the peoce od some cheaper chains it is not worth it. The staff was not the friendliest, I asked if there was a local nall near with a theatre & the attendant said "Can'tyou look it up?" The breakfast was microwavable and not fresh.

By on Aug 3, 2014

3

little problem

Couples

Checked in and turned a/c on while give since it was hot in our room. .4 hours later when we returned room was even warmer. Called front desk they said maintenence would be down shortly. 40 minutes later still no maintenance man so I walked down to the front desk. Told them a/c was frozen. 30 mins later maintenance man showed up told front desk to move us to another room. New room a/c worked great!!! Just disappointed it took that long to get figured out and moved to another room. .good night sleep. .

By on Jul 6, 2014

2

avg

Families

Mostly avg hotel, no a/c in hallways, game room was nice.

By on Sep 9, 2013

4

great, as always!

BusinessTravelers

Been staying here off and on for the past year and always have a decent stay. Clean and friendly, close to where I need to be.

By on Apr 12, 2013