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Recent guest reviews

I have a very hard time walking. When the desk person told me my room was on the opposite side of the motel. I asked if I could get a room closer, the reply was no. There wasn't very many cars in the lot.

Bad upkeep.,& The room smelled bad. That's all I got.

Kind of a low 3 star, if I could give half stars, it would really be a 2.5. Room was clean, but a bit cramped if there had been more than 2 adults and a teenager. Toilet didn't flush right, so it took 3 tries to get everything down and the shower didn't drain. I'll never understand why hotel owners don't routinely pour drain cleaner down the tubs. Night manager was friendly enough, but there is an unadvertised $100 deposit. You find out from a small sign at the desk. Day manager had to check our room before we could get our money back, and he moved at the speed of turtle. Breakfast was ok, but not a lot of variety. Toast, waffles and a few muffins. A small crock of sausage gravy and some biscuits rounded it out. Finally, there was a distinct odor of weed in the halls and someone hadn't made it back to their room before breakfast came back up.

It is ok for the price. It is clean, close to restaurants, breakfast is very basic.

Room smelled bad. Carpets were very dirty through hotel. Breakfast was pretty good.

Just a good place to sleep for the night in a good variety at breakfast

We will stay here again. We had to pay 100 dollar deposit for the room and my husband paid 20 dollars to much and they called us right away to get it back to us that to me shows you have a very honest front desk person thank you

Usig Orbitz took over 30 minutes on the phone. The price in the internet was one price but the agent at Orbitz charged us a higher rate. Not happy and will not use Orbitz again.

booked on short notice, A good choice. I'll stay here again,

Overall a pleasant experience. The hotel is close to the freeway and near plenty of options for food and shopping that are open late. There was more than ample parking, the staff was friendly and receptive, and the room was very clean (it also smelled nice!). Some facilities were outdated, though. The hotel includes an "arcade" area at its inner corner, and the games are very outdated. The same can be said for the decor. In the room it's clear that they're in the process of modernizing. The TV, furniture, light fixtures, and sink were all relatively new, but the bathroom... well, it could use some work. The toilet is very low to the ground and very small. I'm a relatively fit twenty-something, and I could barely fit on it. The shower and tub were also showing signs of aging, but were at least very, very clean. The chain in the toilet also *broke* on my first night, which says a lot about the age of it-- to the hotel's credit, however, they immediately sent someone to fix it and were very apologetic. I don't hold this against them... stuff happens, y'know? Ultimately I enjoyed my stay. It is clean, conveniently located, and fit my budget even as I reserved it at the last minute. If you need a place to crash overnight, you can't do much better.

Nice, clean, quiet place to stay. Close to food, fuel & shopping. Right off interstate.

Breakfast good. Quiet hotel versus other hotel near the hwy.

easy access to where I needed to go the next day the staff was very nice and also had a lounge in it so you don't have to drive

The room was ok. I like the mattress comfort of the more upscale hotels. Overalll, it was good for the price.

Owner is rude what more do you want, he is a jerk

Horrible hotel stay. Run down old building , every thing was dirty and the jacuzzi was off for part time

Good hotel for the price, good location, excellent breakfast, no bathtub, bathroom need maintenance, shower very poor. I love the fact is a free pet hotel.

I stay at this particular hotel every time I visit Des Moines, the staff is wonderful, the hotel is clean and comfortable. The breakfast is plentiful and good. This time I passed through as I was moving to Arizona. Hopefully will have the chance in the future to stay at this hotel again.

I would recommend this to other family members. The staff was helpful. The room was nice.

Merle Hay Rd Des Moines IA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of Merle Hay Mall, Days Inn by Wyndham Des Moines Merle Hay places you within a few miles (5 km) of Pioneer Hi-Bred Headquarters. This 78-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning. Quench your thirst with a drink at the bar/lounge.


Rooms

The 78 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Free local calls and desks are other standard amenities.


Property features

Guests staying at Days Inn by Wyndham Des Moines Merle Hay enjoy an indoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 5

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Days Inn by Wyndham Des Moines Merle Hay

Everyone (12) Couples (9) Business (8) Family (19) Other (4) Friends (2)
1
Partner Couples Family

I have a very hard time walking. When the desk person told me my room was on the opposite side of the motel. I asked if I could get a room closer, the reply was no. There wasn't very many cars in the lot.

By on Nov 23, 2020

Review comment responded on Nov 29, 2020

I am sorry you weren't able to get what you want. I do want to say just because there weren't very many cars does not mean we had opened rooms. We actually always do our best to accommodate all of our guest.

1
Everyone

Bad upkeep.,& The room smelled bad. That's all I got.

By on Jun 13, 2020

Review comment responded on Jun 16, 2020

I am very sorry you felt this way. I sure hope you notified the front desk.

3
Family

Kind of a low 3 star, if I could give half stars, it would really be a 2.5. Room was clean, but a bit cramped if there had been more than 2 adults and a teenager. Toilet didn't flush right, so it took 3 tries to get everything down and the shower didn't drain. I'll never understand why hotel owners don't routinely pour drain cleaner down the tubs. Night manager was friendly enough, but there is an unadvertised $100 deposit. You find out from a small sign at the desk. Day manager had to check our room before we could get our money back, and he moved at the speed of turtle. Breakfast was ok, but not a lot of variety. Toast, waffles and a few muffins. A small crock of sausage gravy and some biscuits rounded it out. Finally, there was a distinct odor of weed in the halls and someone hadn't made it back to their room before breakfast came back up.

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

I would like to thank you for staying with us. I am very sorry you felt that we only deserved 2.5. If you would have called down to the front desk and let someone know you had problems with your toilet or your shower drain. We would have moved you to a different room. As far as the 100.00 dollar deposit. It is posted on all the websites that we do require a 100.00 dollar deposit. The deposit is to make sure that no one smokes in our non smoking facility. So yes we do need to check the room to be certain that no one smoked before we can give back the money. As far as our breakfast goes I didn't see where you mentioned that we also have fruit, cinnamon rolls, egg/cheese omelettes, yogurt, cereal, and oatmeal as well as the things you listed. As far as the smell of weed as you said we can not control what other people may or may not smell like. I do know that no one smoked anything here in the motel. Thank you for your feedback. I hope my response has cleared some of your concerns up for you.

4
Partner Couples

It is ok for the price. It is clean, close to restaurants, breakfast is very basic.

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Thank you for staying with us. I would like to thank you for the review.

4
Family

Room smelled bad. Carpets were very dirty through hotel. Breakfast was pretty good.

By on Aug 26, 2019

Review comment responded on Sep 1, 2019

Thank you for staying with us. I want to thank you for the feedback. It is appreciated. I will address these issues.

4
Friends

Just a good place to sleep for the night in a good variety at breakfast

By on Jun 9, 2019

Review comment responded on Jun 19, 2019

Thanks for staying with us. We do appreciate your feed back. So thank you for the review

4
Everyone

By on Apr 28, 2019

Review comment responded on May 2, 2019

Thank you for your review. We do appreciate your feed back.

4
Family with small children Family

We will stay here again. We had to pay 100 dollar deposit for the room and my husband paid 20 dollars to much and they called us right away to get it back to us that to me shows you have a very honest front desk person thank you

By on Mar 24, 2019

Review comment responded on Apr 2, 2019

Thank you for staying with us. I would like to say we here at the Days Inn do our best to make sure our guest are happy. Thank you for the review.

4
Everyone

Usig Orbitz took over 30 minutes on the phone. The price in the internet was one price but the agent at Orbitz charged us a higher rate. Not happy and will not use Orbitz again.

By on Aug 27, 2018

Review comment responded on Sep 7, 2018

Thank You and hope to see you back by contacting directly at the property.

4
Everyone

booked on short notice, A good choice. I'll stay here again,

By on Aug 18, 2018

Review comment responded on Aug 22, 2018

Appreciate your good rating and gladly waiting for your return.

Days Inn by Wyndham Des Moines Merle Hay

4845 Merle Hay Rd, Des Moines, IA 50322
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