This is a huge property that is suffering like so many others similar to it. Needs maintenance and attention to detail. Several non-working light bulbs, shredded fabric patio dividers, non-matching and dirty patio furniture, ripped and faded screen doors. These things become frustrating and insulting to a guest who is asked to pay their advertised price along with a steep resort fee. Front desk staff was AWESOME, management could step it up!
Room on fifth floor was cold and adjusting heat didn’t work first night. Coffee machine didn’t heat up. Otherwise staff was friendly and helpful. Accommodations were clean and very nice.
Nice but Over priced for what is available in the winter
Good
I stayed one night and there was a gas leak which caused us to have no hot water and no availability to get food, other than salad. Property refused to comp anything because I booked through a third party.
Not many things to do with little ones.
I found the staff very helpful, friendly and pleasant.
We loved it all!! It is a gorgeous property
The cleanliness was questionable at best. Restrooms near the bar/pro shop doors on stalls were dirty. Water glasses, plates and utensils were spotted and dirty at breakfast. Lap pool was to cold for swimming. The difference in the needed 5 degrees is huge. It was disappointing - we have stayed there several times over the years .
Rooms were a good size and the restaurants were of good quality
The staff really makes this place incredible. Whether it’s the shuttle driver who goes the extra mile or the worker at the coffee shop who waits on everyone even though the computer is down, you will be impressed by how much they go out of their way for you to enjoy your stay.
Don’t be fooled. This is a dressed up cheap motel. Nowhere on their website did it mention that their main restaurant and bar are closed and they WILL NOT provide housekeeping. There is a brewery restaurant open but they literally serve 5 or six bland and basic items. This hotel is also a golf resort so it is nowhere near any food options. I ordered take out every night and had to put the trash from the meals outside because the room got so smelly because they wouldn’t take the trash at least. I called 5 times during my stay and they never came to take it. The staff is at best indifferent and some are down right rude. After a few nights I switched to a much cheaper option that is not a full service hotel and had housekeeping on request. I can understand that with the pandemic some services are reduced but not having decent food options and some housekeeping is atrocious for a place that claims to be full service and one that charges those rates.
The Inverness Denver, a Hilton Golf & Spa Resort places you next to Inverness Business Park and within a 5-minute walk of Inverness Golf Course. This 302-room hotel welcomes business and leisure travelers with a golf course, a full-service spa, and 3 restaurants.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. You can get a quick energy boost at the coffee shop/cafe. Start each morning off right with full breakfast served for a fee.
43-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. MP3 docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests of The Inverness Denver, a Hilton Golf & Spa Resort have access to a golf course, a full-service spa, and an indoor pool. Valet parking is available for USD 25.00 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and an outdoor tennis court.
This is a huge property that is suffering like so many others similar to it. Needs maintenance and attention to detail. Several non-working light bulbs, shredded fabric patio dividers, non-matching and dirty patio furniture, ripped and faded screen doors. These things become frustrating and insulting to a guest who is asked to pay their advertised price along with a steep resort fee. Front desk staff was AWESOME, management could step it up!
Thank you so much for your feedback!
Room on fifth floor was cold and adjusting heat didn’t work first night. Coffee machine didn’t heat up. Otherwise staff was friendly and helpful. Accommodations were clean and very nice.
Dear Barbra,Thanks for choosing The Inverness Denver, a Hilton Golf & Spa Resort. We're disappointed to hear about the issues with the room's temperature control and coffee machine on the first night. However, we're glad you found our staff friendly and helpful and that you appreciated the cleanliness and quality of our accommodations. We'll address the mentioned concerns and look forward to providing you with an even better experience on your next visit. Ruth Kilzer,Director of Sales & Marketing
Thank you so much for your feedback!
Thank you so much for your feedback!
Nice but Over priced for what is available in the winter
Dear Michelle,While we are happy you enjoyed our accommodations, we are sorry to hear we didn't quite meet your expectations. Our staff works hard to give all of our guests a memorable experience, so we hope we have another opportunity to impress you in the future.Ruth Kilzer,Director of Sales & Marketing
Good
Thank you so much for your feedback!
I stayed one night and there was a gas leak which caused us to have no hot water and no availability to get food, other than salad. Property refused to comp anything because I booked through a third party.
Not many things to do with little ones.
Dear James, Thank you for your recent stay with us. Guest feedback is appreciated and welcome, and we thank you for taking the time to leave a review. We always strive to exceed the needs of our visitors, so while we hope you had a nice stay overall, we apologize that other aspects of your experience didn't meet your expectations. As a result, we will pass along your constructive feedback to our team. We hope that you will consider revisiting us so that we may work to improve your perception of our hotel. Ruth Kilzer, Director of Sales & Marketing
Greeting Laura,Thank you for your candied feedback. I am grateful for the interactions at the desk and please know ownership is in progress of working through the capital renovation expectations outlined by the brand. In addition, we are working through our preventative maintenance program to give the condition of what you mentioned better attention. We hope to have you back soon.