Extended Stay America Suites Denver Tech Center South

Nice facility, relatively easy to access from the freeway

A guest across the hall was attacked around 11:00pm. The screams we’re blood curdling. Police became involved. I removed my children from the facility (they were terrified). I’ll never forget that sound and neither will they. The facilities were in renovation and disgusting and stank like pot. The staff was also horrified, but were very kind. The manager (who was very professional and apologetic) offered to provide 2 free nights.

Please be aware of your charges. I stayed at this location for one night, and the following morning, I collected my things and left the property. I believe an official front desk check out could be ideal, but from the hundreds of hotels I have stayed at, a face to face check out is not necessary. However, I did want to ask the front desk a question, so as I was already in my car and packed, I drove to the front of the building so I could ask my question. After chatting back and forth for a relatively brief amount of time, the girl at the front desk answered my question. I thanked her, turned, and headed out to my car. The front desk girl said before I walked out, "Are you checking out?" I said "Yes." However, the question seemed odd to me because I was already out of the room and figured she asked the question out of professional habit. I WAS WRONG! (yes those are caps). One quick mention before I go ham. I made a 1-800 call from the room, and I only made the call because it was toll free. Back to the double "check out." Because our conversation ended after 12 noon, and because she tagged me as "checking out" on her computer at the time she asked me if I was checking out, the hotel computer system tagged my check out at the time she asked the question, even though I had been out of the hotel, in my car, and on to better things way before noon, the computer automatically charged me a late check out fee. And she never told me or gave me a receipt. That is being contested 100!

The rooms were bigger then most but the staff was rude

Staff went above & beyond in helping us with check8ng in & extending our stay.

Staff went above & beyond helping us. The sofa sleeper mattress was a nightmare; no one s/have to sleep on it. We put mattress on floor & then it was at least tolerable.

Noisy people with children above our room with much stomping and running. Bathroom door didn’t latch and was impossible to close

The staff are nice tolerant of thunderbird is kept clean close to jobs and schools

The hotel did not have an ice maker, no pen in the room, hard bed.

The carpet was not clean. The windows leaked cold air and had to turn the heat up to stay warm. The sofa bed was very hard to pull out and there were no sheets or pillows for it in the room. there wasn't even a Bible in the room. No guide for the TV. No coffee in the room either. No shuttle service. The bed was very uncomfortable.

I worked a long day and had to be up early for work the next day, so I decided to get a hotel that was close to work. Lady at the front counter was unfriendly and acted bothered by my arrival. The room was dirty, especially the carpet. The price was ok, but when I realized that they did not provide shampoo I was quite upset as I had to be at work.

The objective was to stay in a low cost hotel for an extended period of time (12 straight nights). Unfortunately, the room was not very clean and it smelled of smoke (even though listed as non smoking). I previously stayed in a Hampton Inn and Hyatt. Both were much cleaner and the management staff was more responsive to needs/concerns. I am not one for complaining as I will check out early and move on. Keep my comments to myself and write-off the bad experience. But since the manager of the hotel was non responsive and dismissed my after mentioned problems. I would not recommend this hotel to my enemies.

After making the late check-in reservation allowance, we got a room with people's stuff still in it (unmade bed, dishes, food boxes). The late-night staff didn't have a list of unoccupied rooms so we went in search of one with the knock-knock hello method at 0225 in the morning. The shower didn't have any soap in it so I was glad I brought my own. I can't fault the late-night staffer, he was left with a situation that he had no reason to have to deal with. At least we were able to find an unoccupied room to eventually retire.

The hotel staff was friendly and helpful. The room was a decent size and pretty clean. The bathroom had a great vent so the shower did not turn the room into a sauna. This place is also pet friendly which was welcoming even though I was not traveling with a pet at the time - will keep in mind if I am ever in Denver again!

Not a good experience from the start. Room was not what we were thinking; and then the staff charged us $10/night more for what we did book. Got to the room and it was in bad shape. Dirty, stained furniture/carpet, cracked tiles, etc. When discussed with manager in the morning, he eluded to it not being their problem "I hate [...], personally and professionally". We checked out and booked out. Then remembered we forgot our pillows there. Called shortly after and to no suprise our pillows are missing. Booked hotel because it was a 5 out of 5 [...] rating, but I hope this review paints a more accurate picture.

This hotel was awsom. It is only like a 15 - 20 minute walk from the light rail station and from there you can pretty much get anywhere that you want to go. from downtown all the way to the airport.

The hotel staff were very friendly, if I had any problems, they fixed it right away. The room was great!!!! It was spacious and comfortable! It could have had a dish washer in it but other than that I loved it! I ecspecally liked the fact that it had an oven in it not just a range. The amenidies just as the laundry room was well priced and easy to access. All of my stays there have been wonderful!!! I would stay here anytime I needed a hotel, and I will recommend this place to everyone!!!!!!!!!!!!!!