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Hotel Casa Colonial Cozumel

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Colonial Cozumel

Lobby
Studio | Living area | Plasma TV
Lobby sitting area
Suite, 2 Double Beds | Living area | Plasma TV
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 406 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel Casa Colonial Cozumel is 1.8 mi (2.9 km) from Stingray Beach and within a 10-minute drive of other popular attractions like Chankanaab National Park. This 28-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Central Plaza - 1 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Maritime Terminal - 3 min walk - 0.2 miles
  • Plaza Punta Langosta - 8 min walk - 0.5 miles
  • Cozumel Museum - 8 min walk - 0.5 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪Viva México - ‬2 min walk
  • ‪Pepe's Grill - ‬2 min walk
  • ‪La Choza - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

Guests staying at Hotel Casa Colonial Cozumel enjoy free WiFi in public areas, laundry facilities, and a reception hall. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and plasma TVs with cable channels. Other standard amenities include ceiling fans, safes, and ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 306 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 306 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Frequently asked questions

Is a free cancellation option available at Hotel Casa Colonial Cozumel?

Hotel Casa Colonial Cozumel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Casa Colonial Cozumel?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Colonial Cozumel on Apr 14, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Casa Colonial Cozumel?

This hotel is situated in Colonia Centro, just steps from Cozumel Maritime Terminal and Museo de la Isla de Cozumel, and within a short walk of Cozumel Museum. You'll also find Benito Juarez Park and Central Plaza less than a mile away.

Will I be able to park at Hotel Casa Colonial Cozumel?

No, there isn't parking available at the hotel.

Does Hotel Casa Colonial Cozumel have a casino at the property?

No, Hotel Casa Colonial Cozumel doesn't have a casino.

Will I find an indoor pool at Hotel Casa Colonial Cozumel?

No, there is no indoor pool at this hotel.

Is Hotel Casa Colonial Cozumel good for couples?

Couples staying at this hotel will appreciate amenities like concierge services and a 24-hour front desk plus some guestrooms include kitchenettes.

Are there hot tubs at Hotel Casa Colonial Cozumel?

No, this hotel doesn't have a spa tub.

Does Hotel Casa Colonial Cozumel feature a restaurant that includes a breakfast menu?

No, Hotel Casa Colonial Cozumel doesn't have a restaurant that serves breakfast.

Will Hotel Casa Colonial Cozumel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Casa Colonial Cozumel for a fee of MXN 306 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Casa Colonial Cozumel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Casa Colonial Cozumel?

The closest major airport to Hotel Casa Colonial Cozumel is Cozumel Intl. Airport (CZM), which is 1.7 mi away (6 minutes by car).

Can I book a room with a balcony at Hotel Casa Colonial Cozumel?

No, there aren't any guestrooms with balconies at Hotel Casa Colonial Cozumel.

Hotel Casa Colonial Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 512 reviews
Rating 8 - Good. 187 out of 512 reviews
Rating 6 - Okay. 42 out of 512 reviews
Rating 4 - Poor. 12 out of 512 reviews
Rating 2 - Terrible. 12 out of 512 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jose Luis Baltazar

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 7 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025

6/10 Okay

Marcela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very polite.. the hotel is nice, clean, cozy and feels secure. However, we reserved 2 doubles. We got 1 full size they call a queen. It’s not. As I’m typing this now, believe me…. It’s tight and uncomfortable. :(
Stayed 1 night in Nov 2025

6/10 Okay

Pradeep

Traveled with family
The amenities could be better
Stayed 2 nights in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

pierina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
Stayed 4 nights in Oct 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Teresa

Stayed 4 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2025

10/10 Excellent

MARIA

Traveled with partner
Great area! Walking distance to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed the suite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

The staff was very pleasant, especially the morning food servers.
Stayed 7 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Stayed 3 nights in Apr 2025

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devora

Liked: Staff & service
Everything was wonderful except it took a

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will return.
Stayed 2 nights in Jan 2025

6/10 Okay

Esthefany

Traveled with family
Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Stayed 1 night in Jan 2025

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024

8/10 Good

Jian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Stayed 9 nights in Dec 2024

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