Cozumel Hotel & Resort

Property class: 3

Choose dates to view prices

Photo gallery for Cozumel Hotel & Resort

A resort with a large swimming pool, multiple buildings, and a view of the ocean.
A beach with palm trees, blue chairs, and a hammock.
A dining area with a pool view, featuring a table with food and drinks, surrounded by palm trees and a building with red-tiled roofs.
An aerial view of a resort with multiple buildings, a marina, and clear blue waters.
A spacious atrium with high ceilings, large arched windows, and a central fountain.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly

Explore the area

View in a map
Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪13 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

Twin Room, Balcony, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony, Garden View

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cozumel

Located in Colonos Cuzamil, Cozumel Hotel & Resort is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 90-room, 3-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Palacio Municipal - 9 min walk - 0.5 miles
  • Stingray Beach - 13 min walk - 0.7 miles
  • Plaza Punta Langosta - 16 min walk - 0.8 miles
  • Museo de la Isla de Cozumel - 2 min drive - 1.2 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Restaurant Los Girasoles
  • Lobby Bar
  • ‪El Xec - ‬9 min walk
  • ‪Albaricoque Cozumel - ‬12 min walk
  • Monkey Bar

About this property

Cozumel Hotel & Resort

Guests of Cozumel Hotel & Resort have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a children's pool, a gym, and free WiFi in public areas.
32-inch LED TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, laptop-compatible safes, and phones are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycles
  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 110 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 11
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.40 per accommodation, per night
  • A damage deposit of USD 2000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 110 per pet (varies based on length of stay) plus USD 11 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 001-007-000829/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Are free cancellation options available at Cozumel Hotel & Resort?

Cozumel Hotel & Resort provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Cozumel Hotel & Resort?

This resort is situated in Colonos Cuzamil within a short 12-minute walk of Stingray Beach and also 14 minutes on foot from Plaza Punta Langosta. You'll also find Villa Blanca Reef and Palacio Municipal less than a mile away.

Is parking available on site at Cozumel Hotel & Resort?

Yes, uncovered self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is a spa located at Cozumel Hotel & Resort?

Cozumel Massages is the resort's spa and services include deep-tissue massages, facials, and mani/pedis.

Does Cozumel Hotel & Resort have a casino?

No, Cozumel Hotel & Resort doesn't have a casino.

Is there an indoor pool at Cozumel Hotel & Resort?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Cozumel Hotel & Resort a good place to stay for couples?

There are many amenities for couples at this resort, including a private beach and 2 restaurants plus some guestrooms feature a private outdoor hot tub.

Does Cozumel Hotel & Resort have a hot tub?

No, there isn't a spa tub at this resort.

Does Cozumel Hotel & Resort feature a restaurant that includes a breakfast menu?

Yes, Cozumel Hotel & Resort has 2 restaurants, and serves free buffet breakfast each morning.

Does Cozumel Hotel & Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Cozumel Hotel & Resort for a fee of USD 110 per pet, per stay. The property also provides food and water bowls.

Does Cozumel Hotel & Resort have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

What is the closest airport to Cozumel Hotel & Resort?

The closest major airport to Cozumel Hotel & Resort is Cozumel Intl. Airport (CZM), which is 2.9 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Cozumel Hotel & Resort?

Yes, every guestroom at Cozumel Hotel & Resort comes with a balcony and some offer ocean and garden views.

Does Cozumel Hotel & Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Cozumel Hotel & Resort.

Cozumel Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 207 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel beautiful really recommend
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always good place to stay
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General pretty happy with my stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and dated rooms, bit all in all this is a nice hotel, thank you
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly impressed with the vibe at this hotel resort . Pool was clean and gorgeous. Arranging tours and vehicle rental right in lobby was easy and priced well. Staff are memorable and very nice . The property while dated is immaculately well kept and this means more to us than updated with crusty corners . They clean this place well. Beds are comfy and food was great! Will return to this resort for sure !
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, and I loved the jacuzzi. The room was nice, the tub was difficult to get in but everything else was great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great always, quiet at night, clean facilities
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay. Great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WIFII in rooms ,food was terriable
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Spotless clean property and pool. Terrific breakfast buffet and cooked order. Great location for diving. Only complaint would be some loud slamming doors late at night
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve been coming here for 20+ years and this is the only place we stay. Nice clean rooms, friendly staff, close proximity to the main square, nice pool, all keep us coming back year after year. I do wish they would expand their WiFi to make it accessible from the pool and in the rooms though. Overall great place to stay in Cozumel!
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just did the one with breakfast
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes great service!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Excellent affordable price
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Omelette was great and fresh fruit
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
The room is old and needs updating The staff was great Nice pool but very loud and a lot of activities no Wi-Fi in the rooms. The breakfast was good sitting out on the beach on the ocean was nice.
Stayed 15 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is fantastic. Breakfast waiters are the best. Cornealio and Valentin were great. Remembered our drinks each day. We did not eat lunch at the resort as we waited 45 min and no one ever took our order. I understand the owners daughter was married the night before and it was busier than normal but they would have also known this and should have prepared staff. We took a taxi out every day for lunch and dinner. I was told they sold day passes also and that also increased the number of guests. Pool was nice and warm and the wash tanks by the pier were great for our five gear.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expansive resort across the road from the ocean. The pool area is fabulous. There are daily activities and an activities staff. Plenty of chairs. Our balcony provided an ocean view which was wonderful. Beautiful sunsets. The bed is firm. Plenty of hot water and good water pressure. Breakfast buffet included. There's an access tunnel to cross the street.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024