What sets this hotel apart from the others is the staff. They treat you like family. Indeed we consider many of them to be our extended family. We have enjoyed this resort many times over the years. Can’t wait to return next year.
We've stayed the numerous times. Very convenient to walk to the grocery store and to town. Also their beach area is very clean and private. Plenty of good snorkeling.
This is our favorite place in Cozumel. The staff is wonderful and helpful, great beach/snorkeling area!
Love the people. We come to stay here frequently and the workers are the best. Cornelio and Silvia are awesome at breakfast. Our room requests are rarely noted before our arrival but the front desk does a great job working things out. The maid took our pool towel. She admitted to taking it to be washed. Had a tough time getting credit. Why would she take it when there is a required deposit. Also our last stay in July, my nephews passport was taken from the room. It was taken from the night stand. It was never found and quite a hassle to get replaced. In the 15 times we have stayed, this is the first time we felt we had to be careful with items left out. ☹️
Great place!
Liked staff especially Emire Lopez concierge. Liked all employees. Great pool. Great breakfast buffet. Not so tasty coffee served tho. Missed coffee pot in room. Missed ice machine onsite. Liked water in hall
No fridge in room Food was not good
loved the pool, just walk away from hotel the boat dock and you can shore dive or snorkel. not too far from city center if anybody like to walk.
For the price it was a great hotel. Affordable prices for drinks and food. They rented for free the equipment to do snorkeling. The staff really knows how to treat people. Everybody so nice.
No Sol beer available.??? WHY? It is a great local beer....
We love Hotel Cozumel and Resort! We've stayed in other places, but always come back here. We enjoy the hacienda style, the huge pool and hot tub, as well as the dive shop and pier. The location is great, close to town,restaurants and shopping. The staff is very helpful, always.
Felt like a complete resort. Also a nice walking distance to town.
Very friendly staff. Maid service was excellent. Pool area is very nice.
Good property and location for the price paid. Very good value.
Located in Colonos Cuzamil, Cozumel Hotel & Resort, Trademark Collection by Wyndham is a leisurely stroll from sights such as Palacio Municipal and Stingray Beach. This 180-room, 3-star resort has a private beach, a full-service spa, and 2 restaurants.
Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
32-inch LED TVs come with cable channels. Balconies, hair dryers, and safes are also available. Housekeeping is available on request.
Guests of Cozumel Hotel & Resort, Trademark Collection by Wyndham have access to a private beach, a full-service spa, and an outdoor pool. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach resort include a children's pool, a gym, and free WiFi in public areas.
What sets this hotel apart from the others is the staff. They treat you like family. Indeed we consider many of them to be our extended family. We have enjoyed this resort many times over the years. Can’t wait to return next year.
We've stayed the numerous times. Very convenient to walk to the grocery store and to town. Also their beach area is very clean and private. Plenty of good snorkeling.
We appreciate your feedback, we will share your kind thoughts with our staff. Thank you for your preference and see you in your next visit!
This is our favorite place in Cozumel. The staff is wonderful and helpful, great beach/snorkeling area!
We appreciate your feedback, we will share your kind thoughts with our staff. Thank you for your preference and see you in your next visit!
Love the people. We come to stay here frequently and the workers are the best. Cornelio and Silvia are awesome at breakfast. Our room requests are rarely noted before our arrival but the front desk does a great job working things out. The maid took our pool towel. She admitted to taking it to be washed. Had a tough time getting credit. Why would she take it when there is a required deposit. Also our last stay in July, my nephews passport was taken from the room. It was taken from the night stand. It was never found and quite a hassle to get replaced. In the 15 times we have stayed, this is the first time we felt we had to be careful with items left out. ☹️
We appreciate your feedback, we will share your comments with our staff to get better. Thank you for your visit!
Great place!
We appreciate your feedback, we will share your kind thoughts with our staff. Thank you for your preference and see you in your next visit!
Thank you for your feedback
Liked staff especially Emire Lopez concierge. Liked all employees. Great pool. Great breakfast buffet. Not so tasty coffee served tho. Missed coffee pot in room. Missed ice machine onsite. Liked water in hall
We appreciate your feedback, we will share your kind thoughts with our staff. Thank you for your preference and see you in your next visit!
No fridge in room Food was not good
We appreciate your feedback, we will share your comment with our staff to get better. Thank you for your visit!
loved the pool, just walk away from hotel the boat dock and you can shore dive or snorkel. not too far from city center if anybody like to walk.
Thank you so much for your comments and preference!
For the price it was a great hotel. Affordable prices for drinks and food. They rented for free the equipment to do snorkeling. The staff really knows how to treat people. Everybody so nice.
Thank you for your preference , we hope to see you in your next holidays.
We appreciate your feedback, we will share your kind thoughts with our staff. Thank you for your preference and see you in your next visit!