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Recent guest reviews

Rooms were clean. Fast check in. It was quiet there

The check in person was friendly. Room was clean. We had to use a coin to turn on the fridge and the switch on one of the bedside lamps didn't work well. Other than those minor things it is a nice place to stay

Clean and friendly

Pleasant and helpful staff at check in. Large spacious and quiet room.

Very easy to find, lots of shops in the area, room was super clean, pool water was warm enough. Bed is comfy also

Clean and comfortable. Helpful and friendly staff.

Nice big room with two queens and a pull out sofa. Wish we could’ve stayed here longer. Nice pool and laundry facilities. Target and other stores nearby.

We enjoyed our quick stay and would highly recommend.

Xxxx

Great management is in place here. Shout out to Raj. Watched as the staff dealt with difficult travelers. (Hope I wasn’t one.) Everyone is on edge with coronavirus information and disinformation right now. This team was calming and patient. Nice and Clean spaces. They made me want to come back to stay here again.

The lobby was beautiful. Nice fireplace with TVs. The breakfast was wonderful. Many items to choose from. Staff was exceptionally friendly and helpful.

All good, location was perfect for what we went go Columbus for

The location was great for our needs. Walking distance to several restaurants. The suite was appointed nicely. Only criticism was the sheets were scratchy and the neighbors next door were loud until 3am on Sunday, Dec. 15 morning.

Hot breakfast with eggs, sausage, waffles,... 24 hour coffee machine. Friendly staff.

Park Mill Run Drive Hilliard OH

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Hilliard Inn & Suites places you within a 10-minute drive of popular sights such as Ohio State University and Hollywood Casino. This 60-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free full breakfast, served each morning from 6:30 AM to 9:00 AM.


Rooms

LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.


Property features

At Best Western Hilliard Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 King Bed | Sleeps 4

Guest reviews for Best Western Hilliard Inn & Suites

Everyone (16) Couples (4) Family (15)
5
Family

Rooms were clean. Fast check in. It was quiet there

By on Apr 16, 2024

Review comment responded on Apr 23, 2024

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

5
Family

The check in person was friendly. Room was clean. We had to use a coin to turn on the fridge and the switch on one of the bedside lamps didn't work well. Other than those minor things it is a nice place to stay

By on Jun 10, 2023

Review comment responded on Jun 12, 2023

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

5
Everyone

Clean and friendly

By on Jun 1, 2023

Review comment responded on Jun 2, 2023

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

5
Partner Couples

Pleasant and helpful staff at check in. Large spacious and quiet room.

By on Apr 8, 2023

Review comment responded on Apr 15, 2023

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

5
Family with small children

Very easy to find, lots of shops in the area, room was super clean, pool water was warm enough. Bed is comfy also

By on Mar 28, 2023

Review comment responded on Apr 1, 2023

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

5
Everyone

By on Jan 2, 2023

5
Family

Clean and comfortable. Helpful and friendly staff.

By , from Columbia on Dec 23, 2022

Review comment responded on Jan 2, 2023

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,ChrisAssistant ManagerBest Western Hilliard Inn & Suites

1
Everyone

By on Jul 24, 2022

5
Family

Nice big room with two queens and a pull out sofa. Wish we could’ve stayed here longer. Nice pool and laundry facilities. Target and other stores nearby.

By on Jun 27, 2022

Review comment responded on Jul 24, 2022

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Chris Assistant Manager Best Western Hilliard Inn & Suites

4
Everyone

By on Mar 27, 2022

Best Western Hilliard Inn & Suites

3831 Park Mill Run Drive, Hilliard, OH 43026
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