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Best Western Hilliard Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

A Best Western hotel with a brick facade, a covered entrance, and a parking lot.
A hotel lobby with seating, a reception desk, a refrigerator, and a television.
A hotel room with a brown leather sofa, a wooden coffee table, a single bed with white bedding, a desk with a chair, and a TV.
A modern kitchen with stainless steel appliances, a refrigerator, and a coffee machine.
A modern lobby with seating areas, a flat-screen TV, and a fireplace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Place, The Mall at Tuttle Crossing
    ‪3 min drive‬
  • Place, Coffman Park
    ‪5 min drive‬
  • Place, Bridge Park
    ‪7 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Hilliard

Best Western Hilliard Inn & Suites places you within a 10-minute drive of popular sights such as Ohio State University and Hollywood Casino. This 60-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • The Mall at Tuttle Crossing - 3 min drive - 3.5 miles
  • Early Television Museum - 5 min drive - 2.5 miles
  • Coffman Park - 5 min drive - 6.3 miles
  • Bridge Park - 7 min drive - 7.6 miles
  • Hollywood Casino - 7 min drive - 7.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪7 Brew Coffee - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

At Best Western Hilliard Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Breakfast included
  • Parking included
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8.4 out of 10, Very good, 1,005 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

What's there to do close to Best Western Hilliard Inn & Suites?

This hotel is located in Hilliard, close to Schottenstein Center, Ohio Stadium, and Hollywood Casino. You'll also find The Mall at Tuttle Crossing and Heritage Golf Club within a short drive.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on Nov 1, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Hilliard Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Hilliard Inn & Suites feature a casino?

No, Best Western Hilliard Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hilliard Inn & Suites?

Yes, this hotel has an indoor pool.

Is Best Western Hilliard Inn & Suites a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and free wired internet.

Are there hot tubs at Best Western Hilliard Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Best Western Hilliard Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Hilliard Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Hilliard Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Hilliard Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Hilliard Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Hilliard Inn & Suites?

The closest major airport to Best Western Hilliard Inn & Suites is John Glenn Columbus Intl. Airport (CMH), which is 19.2 mi away (23 minutes by car). Another top airport is Columbus, OH (LCK-Rickenbacker Intl.), which is located 23.6 mi away (27-minute drive).

Are there rooms with balconies at Best Western Hilliard Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Hilliard Inn & Suites.

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 68 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay! nice place in beautiful location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Bed was comfortable and the hotel was quiet. Would definitely stay there again.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff but lack luster accommodations.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great facilities. The location was great, easy to get around the city with ample options for dining and shopping. The staff was very helpful too, helping me print out some documents. I'll stay here again next time I'm in Columbus.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect; it's less than 10 minutes away from Dublin! From the cleanliness of the facility and room to the wonderful and helpful staff. Breakfast was great, with a good amount of options. I loved how I was able to make a yogurt parfait, and the kids were able to make waffles and their own breakfast sandwiches. I would come back here anytime, and most likely next year I will:)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay this past weekend. Came in from out of town and was pleasantly surprised. Room was clean, pool was clean and workout room was great. Will definitely stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people Good property
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, breakfast was fresh, pool was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very nice property for the money. Clean, comfortable, quiet and a nice hot breakfast. Only issue for me was that their workout room doesn’t have a treadmill.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor. Friendly staff. Elevator was temporarily broken but no issues with that.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was packed with kids at 10:30 at night
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it's so clean.pool water a little to cold.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The elevator was broken for the duration of our stay, but it was a holiday weekend so it makes sense why it wasn’t fixed.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean , convenient to family, friendly staff, great location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee was good and breakfast above average. Staff very helpful and friendly. If I'm back in the area I'll stay here again. Can't beat the price.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as advertised. Clean, friendly staff, good breakfast, and easy to check in.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was large and clean. Breakfast was great, with lots of options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. , limited parking
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Yes decent breakfast would try to get it early though we went at 830am and the were running low Staff accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Location, Breakfast and price
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The room was clean and great size. Pool was fun and clean! Breakfast was also very clean and tasted great!
Stayed 1 night in Mar 2026

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