Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Pillowtop beds, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Housekeeping
Laundry
Gym

Explore the area

3831 Park Mill Run Drive, Hilliard, OH, 43026

Place, Ohio State University
‪12 min drive‬
Place, Schottenstein Center
‪13 min drive‬
Place, Ohio Stadium
‪14 min drive‬
Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Wonderful

336 sq ft
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Wonderful

336 sq ft
Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Exceptional

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Exceptional

Sleeps 6
2 Queen Beds

About the neighborhood

Hilliard

Best Western Hilliard Inn & Suites places you within a 10-minute drive of popular sights such as Ohio State University and Hollywood Casino. This 60-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

Hollywood Casino - 8 min drive - 7.5 miles
Ohio State University - 12 min drive - 5.5 miles
Greater Columbus Convention Center - 13 min drive - 12.1 miles
Schottenstein Center - 13 min drive - 6.2 miles
Ohio Stadium - 14 min drive - 6.6 miles

Getting around

John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪7 Brew Coffee - ‬19 min walk
‪GetGo - ‬3 min drive
‪Wendy's - ‬19 min walk
‪Starbucks - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center

At Best Western Hilliard Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and express check-out.

LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Pool
Hot Tub
Breakfast included
Parking included

$93 nightly

Oct 19 - Oct 20

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

Gym
Indoor pool

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-width doorways

3 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

LED TV with premium digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3:00 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Hilliard Suites Hotel

Hilliard & Suites Hilliard

Best Western Hilliard Inn & Suites Hotel

Best Western Hilliard Inn & Suites Hilliard

Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

What's there to do close to Best Western Hilliard Inn & Suites?

This hotel is located in Hilliard, close to Schottenstein Center, Ohio Stadium, and Hollywood Casino. You'll also find The Mall at Tuttle Crossing and Heritage Golf Club within a short drive.

Is parking available on site at Best Western Hilliard Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Hilliard Inn & Suites feature a casino?

No, Best Western Hilliard Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Hilliard Inn & Suites?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Best Western Hilliard Inn & Suites?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and free Internet access.

Does Best Western Hilliard Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Hilliard Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Hilliard Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Will Best Western Hilliard Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Hilliard Inn & Suites though service animals are welcome.

Does Best Western Hilliard Inn & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Hilliard Inn & Suites?

The closest major airport to Best Western Hilliard Inn & Suites is John Glenn Columbus Intl. Airport (CMH), which is 19.2 mi away (23 minutes by car).

Can I book a room with a balcony at Best Western Hilliard Inn & Suites?

No, you won't find guestrooms with balconies at Best Western Hilliard Inn & Suites.

Best Western Hilliard Inn & Suites Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Laura

Business traveler

Jul 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall good for the price paid.

Stayed 1 night in Jul 2025

8/10 Good

Chelsea

Jul 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Business traveler

Jul 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

DENISE

Traveled with family and small children, Traveled with family

Jul 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice. Will be my go to hotel when in town ahain

Stayed 3 nights in May 2025

10/10 Excellent

alex

Traveled with partner

Jul 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice experience

Stayed 1 night in Jul 2025

10/10 Excellent

tiffany

Traveled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very helpful and the hotel very clean. Our room was very spacious.

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Traveled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop on our road trip

a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!

Stayed 1 night in Jul 2025

10/10 Excellent

Jonae

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

John

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great breakfast and staff really care about the guests.

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Jul 3, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect

Stayed 1 night in Jun 2025

10/10 Excellent

FNU

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

6/10 Okay

Taylor

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

I did not like that the security officer bothered my friend/guest whom was visiting me during my stay. They had no right or reason to accuse them of doing anything wrong. For that reason I will never be back to this location.

Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with family

Jun 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Traveled with family

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

4/10 Poor

Taryn

Traveled with family

Jun 22, 2025

Disliked: Staff & service, property conditions & facilities

Front desk staff was very friendly and helpful. This hotel is very outdated and needs maintenance. We were on the second floor and the noise was incredibly loud. The room doors practically slam themselves shut. So that was what we heard both nights all night long. None of the “complimentary” toiletries were available that I happened to forget. Breakfast staff was rude and not friendly. Housekeeping staff came to our room at 9am Checkout wasn’t even until 11. They were unable to communicate as they didn’t speak English. I’m assuming to clean? But it’s pretty rude to just start going room to room without knowing if people are gone or not. Our DND was on. Breakfast ran our quickly without many restocks.

Stayed 2 nights in Jun 2025

8/10 Good

Kristin

Traveled with group

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We came to Columbus to see a concert. Didn’t spend a lot of time at hotel. But it was clean and beds were comfortable

Stayed 1 night in Jun 2025

8/10 Good

Steph

Traveled with family

Jun 22, 2025

Liked: Cleanliness, staff & service, room comfort

Service was incredible

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberlee

Jun 22, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Jun 22, 2025

Stayed 1 night in Jun 2025

8/10 Good

Renee

Traveled with family

Jun 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was away from other major places

Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Traveled with family

Jun 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good! We enjoyed our time there. The staff was friendly and help with any question we had. The pool was nice. Breakfast was good we just like to have bacon more days instead of sausage.

Stayed 4 nights in Jun 2025