Appreciated the personal message checking in that everything was OK. Bringing extra blankets, replacing room key when lost. Extra towels
Our room was very clean, quiet and had a fireplace. Very romantic
The pool was out of order and we were unable to use it.
This is the best suites for my family so far. Newer building that it’s very clean just like a two master bedroom apartment. Love it.
The property was well maintained as is generally the norm for a Homewood Suites. The staff was friendly. The problem is that they apparently regularly overbook and apparently shamelessly overbook and upon arrival you are informed that they are sorry but, "We have to WALK you." This means that they walk you across the parking lot to a Best Western. Although the Best Western was clean enough, I did not choose to save $ by booking a Best Western, I specifically selected that hotel even though it added 20 minutes to my drive, I paid for the room in advance, I called at 7pm to confirm my late arrival, the disruption of having to change rooms in the midst of a tightly scheduled work visit was disruptive enough to cause me to have to stay an extra day and they attempted to "Walk" me a second time on my extended day. I created enough of a fuss that they said they would send some other poor soul packing across the lot. Everything could be just perfect if they stopped the practice of overbooking.
Nice spacious suites, great for family with small kids, fully equipped kitchen.
We had never stayed at a Homewoods Suites and were very impressed. The separate bedroom and bath were very nice but did not surprise us, since, after all, this is a suite. But the gas fireplace with its beautiful oak mantel, full kitchen and dining table were more than we expected. They were in the midst of a remodel, so apparently things are only going to get better. The staff was very nice and helpful when one of the HD widescreen TVs wouldn't come on (solution: unplug and reboot) and when, due to the remodel, the business center was not available for printing airline boarding passes (solution: an invitation behind the counter to use their computer). We have added the place to our GPS and will certainly return.
We stayed here over Thanksgiving while visiting family in nearby Hilliard. The two-bedroom suite arrangement worked very well for my wife and I, and our two young sons. It was a great place to unwind after spending the days visiting with family. The boys loved the pool, and we loved the friendly and accommodating staff. Will definitely stay here again when visiting in Hilliard.
The Homewood Suites in Hilliard provided excellent service and were a great value. The staff were very friendly and extremely helpful. Breakfast every day and dinner four nights out of the week really helped me stretch my dollar. And while it may seem like it's out of the way in Columbus, it was only a short commute to the major highways and the Ohio State University campus. I would definitely recommend this hotel and plan on staying there for my return trips to Columbus!
My partner and I absolutely loved Homewoods! It was just perfect! The king size bed was one of the most comfortable beds we have ever slept in. The room was spacious, clean, and complete. Everything needed for an extended stay was present. Even something as simple as the ice maker in the fridge, we never had to go to the lobby for ice. The shower head had different settings. The staff was wonderful. There's so much to say, we just highly recommend it! :-)
see below
We were in Hilliard for a wedding and this location was excellent for everything. We were about 20min from the Columbus Zoo, close to the mall, etc. We were also not far from the River/Arena district. Very accessible!~
I use the Homewood Suites to accommodate family and guests when they come to visit. It offers the space and ammenities that would be too crowded in my home and affords a "vacation" within a vacation" trip. We appreciated the suite style room with comfortable bed and sleep sofa, the POOL was a great way to wind down at the end of the day, and the breakfast included gave me a break from cooking ! Homewood is central to many local activities and destinations that other travelers might use, i.e the Zoo, downtown Columbus, Local attractions and celebrations.
The Homewood Suites is an exceptional value for the business traveler. It provides all the amenities that a business traveler needs including free WiFi. I would stay in one anytime there is one close to the location I am traveling too.
The suite doors do not seperate the bedroom from the living room because you can see through the huge gap between the doors. We stayed four nights and one of those days no one came to clean our room and the other days it was late before the room was cleaned. If you have allergies be warned of their down comforters and pillows. I had an asthma attack because of them. The pool was not very clean either. On the plus side Mondays thru Thursdays they serve dinner that was wonderful. And when I complained about the above issues they did refund one of my nights.
We chose the hotel for its location in relation to family and the price ($80 a night). The suite was very roomy, but had a musty smell that was hard to miss. Pool was enjoyable and the breakfast was pretty good. I would only go back if I received a similar price. Lots of other options out there to choose from.
This was a great room and location with a great breakfast for the type. Even though we saw lots of people there it was very quiet. Would liked to have enjoyed the room longer but my Mom's procedure was really long at the hospital so we didn't get there till late and had to leave in decent time the next day to take her home.
Eveything was great , the service and the room was exceptional.
We really liked this hotel, it is very nice, very clean, and the rooms were so spacious. Would definatley recommend it.
great service, nice rooms, good value
Homewood Suites Columbus Hilliard is located 3.1 mi (4.9 km) from Ten Pin Alley and within a 10-minute drive of The Mall at Tuttle Crossing. This 66-room, 3-star hotel has conveniences like an indoor pool, free self parking, and a gym.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect WiFi, free wired Internet, and TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and sitting areas are also standard.
At Homewood Suites Columbus Hilliard, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, a free grocery shopping service, and express check-out.
Appreciated the personal message checking in that everything was OK. Bringing extra blankets, replacing room key when lost. Extra towels
Our room was very clean, quiet and had a fireplace. Very romantic
Thank you for staying with us, we hope to see you again soon!
The pool was out of order and we were unable to use it.
Thank you for your feedback on your recent stay with us. We will take your comments back to the team and hope to see you again soon!
This is the best suites for my family so far. Newer building that it’s very clean just like a two master bedroom apartment. Love it.
Thank you for your feedback, we are happy you enjoyed your stay and hope to see you back at the hotel again soon!
The property was well maintained as is generally the norm for a Homewood Suites. The staff was friendly. The problem is that they apparently regularly overbook and apparently shamelessly overbook and upon arrival you are informed that they are sorry but, "We have to WALK you." This means that they walk you across the parking lot to a Best Western. Although the Best Western was clean enough, I did not choose to save $ by booking a Best Western, I specifically selected that hotel even though it added 20 minutes to my drive, I paid for the room in advance, I called at 7pm to confirm my late arrival, the disruption of having to change rooms in the midst of a tightly scheduled work visit was disruptive enough to cause me to have to stay an extra day and they attempted to "Walk" me a second time on my extended day. I created enough of a fuss that they said they would send some other poor soul packing across the lot. Everything could be just perfect if they stopped the practice of overbooking.
We are sorry we fell short of your expectations and are working to improve the guest experience in situations such as this. We hope you will give us another chance to show you this is not the norm, and look forward to seeing you back at the hotel.
Nice spacious suites, great for family with small kids, fully equipped kitchen.
We had never stayed at a Homewoods Suites and were very impressed. The separate bedroom and bath were very nice but did not surprise us, since, after all, this is a suite. But the gas fireplace with its beautiful oak mantel, full kitchen and dining table were more than we expected. They were in the midst of a remodel, so apparently things are only going to get better. The staff was very nice and helpful when one of the HD widescreen TVs wouldn't come on (solution: unplug and reboot) and when, due to the remodel, the business center was not available for printing airline boarding passes (solution: an invitation behind the counter to use their computer). We have added the place to our GPS and will certainly return.
We stayed here over Thanksgiving while visiting family in nearby Hilliard. The two-bedroom suite arrangement worked very well for my wife and I, and our two young sons. It was a great place to unwind after spending the days visiting with family. The boys loved the pool, and we loved the friendly and accommodating staff. Will definitely stay here again when visiting in Hilliard.
The Homewood Suites in Hilliard provided excellent service and were a great value. The staff were very friendly and extremely helpful. Breakfast every day and dinner four nights out of the week really helped me stretch my dollar. And while it may seem like it's out of the way in Columbus, it was only a short commute to the major highways and the Ohio State University campus. I would definitely recommend this hotel and plan on staying there for my return trips to Columbus!
My partner and I absolutely loved Homewoods! It was just perfect! The king size bed was one of the most comfortable beds we have ever slept in. The room was spacious, clean, and complete. Everything needed for an extended stay was present. Even something as simple as the ice maker in the fridge, we never had to go to the lobby for ice. The shower head had different settings. The staff was wonderful. There's so much to say, we just highly recommend it! :-)
Thank you for your feedback and staying with us! We hope to see you again soon when in the area!