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Recent guest reviews

I liked the cleanliness of the place and the room. It is a simple well mantained Inn. I went there for a week because it was close to a customer, it was very good, breakfast was good too. Staff was always willing to help and very polite. Simple, good, clean, comfortable. What you need for a work trip.

Staff amazing ! Rooms needed a little updating, but clean

It wasn't the worst stay that we've encountered recently. We were lucky enough to have a room under a very busy family. It is what it is.

The room was awesome - the GM honored our request to have two desk chairs in the room as my husband and I were working remotely during the day.

We really enjoyed our stay. Our room was very nice and clean and the breakfast in the morning was very good. The staff was also extremely friendly.

Very nice, clean hotel...would stay there again .Friendly staff.

Clean rooms, helpful and friendly staff, EXCELLENT breakfast selections. We stay here whenever we're in town.

The room was nice & big. Bed was comfortable. Just a couple of problems: I cranked AC all the way up, but it still didn't seem to work half the time. However, I didn't mention anything to staff. I was busy, and not really in the room, and was a little warm, but I was still able to sleep. Second, the shower head was leaky, and water ended up on the floor frequently. Despite these things I did like the room.

The staff was friendly, accommodating, and helpful. I really enjoyed my stay and will return to Hampton Hilliard the next time I need to stay in Columbus!

Stayed at the Hampton Inn while in Columbus for step-son's high school graduation. Very nice room...couldn't ask for better.

We had to cancel the reservation and move to a different location

We went to Columbus for the OSU/Perdue game this weekend.We were looking forward to a nice getaway since it was my birthday. We went out to dinner after checking in and then came back to the room. We decided we wanted to enjoy the jacuzzi hottub next to the pool. The the jets were not working properly (no power) so my husband called the front desk from the pool phone, he was told it's always like that and there was nothing they could do. The next morning, we decided to try the breakfast bar before the game. The tables were dirty and no one was assigned to this area, the only thing that was refilled was the coffee container. The cereal containers needed to be filled, the hot food was disgusting, one item was called "steak and eggs", looked overly dry and disgusting. This was at 8:45 AM,you would think that someone would care about the guests. The girl that refilled the coffee disappeared to the back room. There needs to be an adult manager with a good work ethic taking charge at the Hilliard Hampton Inn.

We had noisy neighbors, not the hotel's fault. They moved us to a better room, without the noise. My only complaint, is that the fitness center had three exercize machines, and two were not working. The pool on the other hand was in good condition, and we got our exercise by swimming laps. The free breakfast is great.

Lyman Dr Hilliard OH

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located 2.3 mi (3.6 km) from Ten Pin Alley, Hampton Inn & Suites Columbus/Hilliard is within a 10-minute drive of Hollywood Casino. This 100-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free self-serve breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.


Property features

Renovated in 2018, Hampton Inn & Suites Columbus/Hilliard offers a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area and free newspapers.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 5

One King and One Sofa Bed, Non-Smoking, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Hampton Inn & Suites Columbus/Hilliard

Everyone (9) Couples (7) Family (4) Other (2)
4
Business Business

I liked the cleanliness of the place and the room. It is a simple well mantained Inn. I went there for a week because it was close to a customer, it was very good, breakfast was good too. Staff was always willing to help and very polite. Simple, good, clean, comfortable. What you need for a work trip.

By on Jun 1, 2022

Review comment responded on Jun 9, 2022

Thank you for the feedback regarding your recent stay. I am happy to see that you enjoyed yourself. My team and I look forward to your return trip

3
Everyone

By on Mar 20, 2022

4
Family

Staff amazing ! Rooms needed a little updating, but clean

By on May 5, 2021

Review comment responded on May 5, 2021

Thank you for taking the time to complete our survey. We appreciate your feedback and will look to improve the condition of the room. We look forward to your next stay.

4
Partner Couples

It wasn't the worst stay that we've encountered recently. We were lucky enough to have a room under a very busy family. It is what it is.

By on Mar 7, 2021

Review comment responded on Mar 29, 2021

Hello and thank you for taking the time to complete our survey. I do apologize for the disruption from the room above yours. Please reach out directly to me the next time you stay and I will set up a room for you on the top floor.

5
Partner Couples Business Business Family

The room was awesome - the GM honored our request to have two desk chairs in the room as my husband and I were working remotely during the day.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you for taking the time to complete our survey. Granting your request was the easiest part of my day. Often times it is the small things that make a difference and I am glad we were able to make a difference in your stay. We look forward to the next time you can stay with us!

5
Everyone

By on May 11, 2020

Review comment responded on May 12, 2020

Thank you for taking the time to review our hotel. We appreciate your helpful feedback as we are always looking to improve our quality and service. We hope to see you again! -Yours in Hospitality, Front Office Manager

3
Everyone

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

Thank you for taking the time to review our hotel. We appreciate your helpful feedback as we are always looking to improve our quality and service. We hope to see you again! -Yours in Hospitality, Front Office Manager

4
Everyone

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for taking the time to review our hotel. We appreciate your helpful feedback as we are always looking to improve our quality and service. We hope to see you again! -Yours in Hospitality, Front Office Manager

4
Everyone

By on May 18, 2019

Review comment responded on May 20, 2019

Thank you for taking the time to review our hotel. We appreciate your helpful feedback as we are always looking to improve our quality and service. We hope to see you again and provide another awesome stay! -Yours in Hospitality, Front Office Manager

5
Partner Couples

We really enjoyed our stay. Our room was very nice and clean and the breakfast in the morning was very good. The staff was also extremely friendly.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you for taking the time to review our hotel. We appreciate your helpful feedback as we are always looking to improve our quality and service. We hope to see you again and provide another awesome stay! -Yours in Hospitality, Front Office Manager

Hampton Inn & Suites Columbus/Hilliard

3950 Lyman Dr, Hilliard, OH 43026
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